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To report a natural gas leak or water emergency, call 402.554.7777

Customer Service: 402.554.6666

 

On-line Bill Pay | About Us | Rates | Careers | Speakers Bureau | Contact Us

Contract Work | Commercial Contractors | Rental Property | Site Index

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Need help to pay your utility bill?

Representatives from The Salvation Army are available in our downtown lobby to meet with customers who may be eligible for energy assistance. Hours: 12:30-4:30 p.m. (Monday, Wednesday, Thursday) and 9 a.m.-4 p.m. (Tuesday).

 

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Click on "my account" to pay your bill on-line, view your bill, learn about other account items.

 

Rebate forms/information

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Our mission is to provide customers high-quality and safe natural gas and drinking water
at a cost consistent with sound management practices.

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  • What is natural gas?
  • Safety
  • Carbon monoxide
  • Wise energy use
  • Green buildings
  • Licensed heating contractors
  • Live Green, Think Blue
  • Natural gas vehicles

spacer Sniffy says, if you smell gas....

      1. If you detect a faint odor of natural gas, check the pilot lights. If the pilot light or burner flame is out, shut off the gas supply. Allow ample time for any gas accumulation to escape before relighting.
      2. If you smell an odor or know there is a damaged gas line, do not light any matches, candles, lighters, flashlights, motors or appliances. Don't use the light switch, telephone or cell phone.
      3. Get everyone out of the building. Call us at 402.554.7777 from a phone not located in the building.

 

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  • Conservation
  • Water quality
  • Chloramines
  • Bottled water
  • Lead
  • Backflow
  • Source assessment
  • Home treatment
  • Click here for FAQ videos
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Thirstin says, try these outdoor "wise water use" tips...

      1. If you allow your lawn to go dormant during the drought, water a half-inch each week if it hasn't rained for three weeks. Watering in the fall will help produce a thicker turf in the spring. If you shut down your underground sprinkler system to avoid freezing, consider hand watering your lawn.
      2. In the spring and summer months, water every other day, unless you have new sod.
      3. Water in the early morning, 4 to 10 a.m., to allow grass blades to dry, making them less susceptible to foliar diseases. Watering is more efficient in the morning due to less evaporation and wind speed. Don't water if it's windy.
      4. Adjust sprinklers to aim water directly at plants rather than sidewalks, paths, driveways, or fences. Use sprinklers that emit large droplets, again to reduce losses due to evaporation.
      5. Check hose connections for leaks, and repair them quickly. When you use a hose, attach a hose nozzle that can be shut off when not in use. A single hose left on uses nearly 300 gallons of water an hour.
      6. In hot, dry weather, use a broom instead of water to clean patios, sidewalks and driveways.

    Indoor wise water use tips:

    1. Inspect all pipes and faucets for leaks. Make necessary repairs. If every household in America had a faucet that dripped once each second, we would waste 928 million gallons of water a day or enough to fill 7.5 billion 8 oz. glasses.
    2. Check toilets for hidden leaks. Tank-to-bowl leaks can waste about a quart of water with each flush. Place a few drops of food coloring in the tank. Wait 15 minutes. If the color appears in the bowl, you have a leak. Make necessary repairs.

 

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Call Digger's Hotline before you dig.
Call 811 for a free locate of utilities buried on your property. It's the law.

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Click the link above for information on compressed natural gas vehicles.

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spacer Draft agendas for April 3 special board meeting and public hearing on billing price book. Read more....

spacer Approved documents from March 6 board meeting. Read more....

spacer Financial statements for December 2012. Read more....

spacer What's yours, what's ours brochure. Read more....

spacer Gas vs. electric appliance cost comparison. Read more....

spacer Approved documents from February 6 board meeting. Read more....

spacer Customer newsletter. Read more....

spacer Registration open for February 23 Heartland Walk for Warmth and Run for Fun: Walk website

spacer Attention: Rental property managers. Read more....

spacer 2013 rebate information. Read more....

spacer BBB urges caution on mailings for water-line warranty. Read more....

spacer It's official: M.U.D. rates up for 2013. Read more....

spacer News release: M.U.D. board approves 2013 budget and rate increases. Read more....

spacer Pay by Phone bill insert. Read more....

spacer Backlund Plumbing moves to CNG fleet. Read more....

spacer Water conservation and alert plan. Read more....

spacer 2011 annual report. Read more....

spacer Water Rules and Regulations. Read more....

spacer Billing price book update. Read more....

spacer 2011 Consumer Confidence Report on water quality. Read more....

spacer Cross Bores -- FAQs

 

 

 

 

 

 

The Metropolitan Utilities District is a political subdivision of the State of Nebraska. We provide natural gas and safe drinking water to the Omaha metro area. Updated 3/25/13. ©1998-2013 Metropolitan Utilities District, Omaha, Nebraska. All rights reserved.

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