Computing and Technology Support - Grand Valley State University

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Computer Labs
- Lab Hours
- Lab Rules & Information
- Locations and Computer Types
- Supported Software
Students
- A Student Guide to Evaluating Information Technology on Campus
- Accessing GVSU Drives Off-Campus
- Blackboard Support
- Connecting Video Game Consoles
- Student Webpages
- Gmail at GVSU
- Google Sites
- GVSU Access Point, Router and Switch Policy
- Music and Video Options
- Network Login Information
- Recommended System Requirements
- Student Employment
- Student Software (Microsoft and More)
- Student Tech Guide
- Wireless Access (On-Campus, Off-Campus)
Faculty/Staff
- Accessing GVSU Drives Off-Campus
  - Student Lab R: Drive
  - VPN (secure access) for both Mac or Windows
- Audio Visual Equipment and Reservation Form
- Blackboard Support
- Department Containers
- Faculty and Staff Web Accounts
- Google Sites
- IDeL- Instructional Design for eLearning
- IT Seminars
- iTunes U
- iPad and Apple TV use on campus
- New Employee Computer Accounts
- Office Computer Purchases
- Personal Purchases for Faculty and Staff
- R: Drive Help
- Software (Microsoft and More)
- Wireless Access (On-Campus, Off-Campus)
Mobile Applications
- GVSU Mobile
- myGV
Blackboard and Collaborate
Windows 7
Digital Studio
Telecommunications
Classroom Technology
- Classroom Audio Visual Equipment and Reservation Form
- Conference and Meeting Facilities
- Equipment Installed in Classrooms
- Hearing Assist Systems
- Report Classroom Equipment Problems
- TurningPoint Student Response System (clickers)
- How to Burn Files to CD in a Windows Lab
Resources and Information
- Assistive Technology
- Clear Web Browser's Cache
- Data Backup Strategies
- Office & Data Security
  - Change Faculty/Staff Network Password
  - Data Security
  - Secure Office Guidelines
  - Using Outlook Web Access to wipe your mobile device
- Green IT Initiatives
- Information Technology Staff
- Internet Access
  - Wireless Access (On-Campus, Off-Campus)
  - Off-Campus Access
  - On-Campus Access
  - GVSU Access Point, Router and Switch Policy
- Media Services
- Network Login Information
- Off Campus file Access
- Personal Computer Purchases
- VIRUS INFORMATION
- VPN (secure access) Access
  - Access to Student data from Off Campus
  - VPN Access to Fac/Staff Network Files
  - VPN Netconnect for Fac/Staff
  - VPN Access for Mac
- Web, Phone & Video Conference Services
Policies and Guidelines
- Barter Board Policy
- Cloud Computing Guidelines
- Computer Use
- Computing Student Account Agreement
- Conditions of Use
- Confidentiality Agreement & Security Policy
- Data Security
- Electronic Mail Policy
- Electronic Media Intellectual Property Rights Policy
- Faculty/Staff Abuse Procedures Policy
- File Sharing Memo
- GVSU Access Point, Router and Switch Policy
- Internet Resource Policy
- Notices GVSU Business Policy
- Secure Office Guidelines
- Setting Strong Passwords
- SPAM Mail guidelines
Outlook @ GVSU
myPath
GMail @ GVSU
ooVoo @ GVSU
Simple Solutions

News

January 17, 2013
Java Update Announcement
November 21, 2012
Wireless guest user account
November 14, 2012
Simple Solutions to Computer problems
August 22, 2012
Instructional Design for eLearning

Popular Pages

Students: how to configure your phone for GVSU email
Computer Lab Hours
GMail @ GVSU
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IT, MS Office and Banner Seminars

Java Update Announcement:
The latest secure Java release that is supported by all GVSU applications is currently 1.6.0_38 for Windows and OS X 2012-006 (1.6.0_37) Available at Apple.com for Mac's

Sim ple Solutions : A web site with solutions to your Computer Problems

207 Manitou Hall, Allendale
Phone: 616-331-2101
Toll Free: 855-435-7488 --- (855 helpgvu)
E-mail: helpdesk@gvsu.edu

The Computing and Technology Helpdesk provides assistance to Faculty, Staff and Students.
Walk-In Hours:

Fall and Winter term: Monday – Thursday 7:30 AM – 7:30 PM; Friday 7:30 AM – 5:00 PM
Spring, Summer terms and when classes are not in session: Monday – Friday 7:30 AM – 5:00 PM

Grand Valley is updating the Wireless networks to simplify and give better performance for all users. CLICK here for information on the new and preferred networks for Faculty/Staff and Students.

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