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Welcome to Metro's online Lost & Found system
There are two ways to report a lost item to Metro:
Tips to recover lost items:
- Be ready to provide a detailed descripton or a unique characteristic of an item.
- Jotting down the following information can help:
- Bus route number (ex: Line 2/302)
- Bus or train car number
- Train line
- Station name
- Date, time of day and direction of travel
Online
Use online system to report a lost item.
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Tell us your lost your item. |
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Once you submit information about the lost item online, it will be entered into our database. |
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You will receive a reference number to use for inquiries regarding your lost item. |
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In Person
You can also report your lost item in person.
Metro Lost & Found.
Heritage Square Station
3571 Pasadena Ave.
Los Angeles, CA 90031
Hours: Monday - Saturday 9:00 am - 5:00 pm.
Closed for lunch 1-2 p.m.
For more information visit metro.net/customercenters
Please wait three (3) business days for lost items to be delivered to Lost and Found. You must provide valid photo identification to claim your item.