An organization’s largest expense is its workforce. By investing the time to define meaningful metrics and reliable processes around quality of hire and return on hire, companies can improve their ability to find the right matches consistently. Those that will sow effort reap the benefits of an increasingly sharp competitive edge.
By establishing some qualitative metrics around values and performance, companies have a fighting chance of making real improvements to their hiring – the kinds of improvements that make a measurable impact against organizational goals.
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