Changing How You Manage and Communicate Change (Softcover)
($41.23 USD)
(€28.67 EUR)
Order today and transform the way you manage and communicate change in your business!
People’s reactions vary depending on a number of factors, including personality types, misconceptions, their personal circumstances and the influences of their work and life experiences. This new book will enable you to recognise and accept these differences, and even harness them for the benefit of the business.
‘Changing How You Manage and Communicate Change’, written by speaker and consultant, Naomi Karten, is specifically for IT professionals and those working closely with IT. However, you will find that the experiences highlighted in this book apply equally to anyone in any industry who needs to lead change.
- Manage inevitable changes within your organization to their best advantage
- Fine tune your management skills by gaining a better understanding of your own reactions to change as well as those of users, customers, suppliers and employees
- Find out what’s unique about your business and why a one-size-fits-all change management approach simply doesn’t work
- Be better prepared by discovering how to make your change management plan more flexible
- Understand how the introduction of change affects productivity and what you can do about it
- Learn how to help people to cope with change more positively and effectively
Highly experienced professional speaker and seminar leader, Naomi Karten, has spent most of her career working in and with IT organisations. Drawing on her psychology and IT background, Naomi works with numerous organisations to help them improve customer satisfaction, manage change, and strengthen teamwork.
Naomi has already delivered seminars and presentations to more than 100,000 people right around the world.
What other people say about this book:
“I’ve really been enjoying reading ‘Changing How You Manage and Communicate Change’, and found myself really living it! Just as I began reading, a foreign element entered our lives. It wasn’t really all that significant, or at least shouldn’t have been, except for the way in which it was introduced – with zero communication. The ‘Chaos’ section of the book not only explained what we were feeling but helped us through our experience.”
Dorothy Graham, software testing expert
“I’ve started reading your book and have already found it extremely helpful (even after just reading a chapter and a half). This book couldn’t have come to me at a better time.”
Francesca Matteu, editor
“This book is a treasure because of the countless stories and examples which show the deep experience Naomi Karten has had in managing and communicating successfully during change, and to which every reader can relate. I highly recommend this book to anyone managing and/or undergoing a change (and who is not?).”
Jutta Eckstein, agile consultant
'... An engaging and practical handbook for managing change… Like all Naomi Karten's books, this one is accessible and easy to read (I read it on a train journey), wise, practical, often funny, and above all humane...'
Fiona Charles (amazon.com review)
Buy this practical guide to managing and communicating change today
Author: Naomi Karten
Publisher: IT Governance Publishing
ISBN: 9781905356942
Pages: 180
Format: Softcover
Published Date: 31 March 2009
Availability: In stock
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