Find the perfect Spa Cover for your Spa or Hot Tub from HotTubWorks.com!

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Customer Feedback

"Thanks so much. You just won yourself a long-term customer! I'll continue to buy all my hot tub supplies from you guys from now on. Take care."

Los Angeles, CA

"We just wanted to say that your web site is top notch..It made us feel very good about ordering from you...We look forward to our new cover. Thank You"

The Harringtons

Chicago, IL

"Just letting you know, you have a great website, it gives alot of information. By you explaining the basics about chemicals is wonderful!!! Thank You...."

Houston, TX

"I just wanted to express my appreciation for getting my exact order and getting it ON TIME!! good job hottub works! ill be returning with my business and will be telling all my friends, great prices and service."

Philadelphia, PA

"THANK YOU SOOOOO MUCH!! Thanks again for your QUICK response. I emailed the dealer for the hot tub and never got a response. So therfore no purchases from them, I'm buying ALL my stuff from you."

Phoenix, AZ

"Thank you so much for the products I ordered. They arrived yesterday and I am happy with the products and the service! Thanks again,"

San Antonio, TX

"Thanks for the reply. I think I've found a new place for all my hot tub needs with hottubworks. I refuse to buy chemicals from my local hot tub dealer as their customer service is terrible. I regret doing business with them. Thanks again for the info. Best Regards,"

San Diego, CA

"I just wanted to let you know that I just placed my 2nd order with you. I was so very pleased with my first order that I doubt I will ever shop for hottub supplies anywhere else again. The first order arrived quickly and everything was great. ...rest assured, you are now marked on my favorites page and I will be shopping again and sharing this information with friends as the opportunity arises. I also appreciate the helpful information found on your website. Thanks for the great service and God Bless! Best Regards,"

Dallas, TX

"You guys are great! Our order, and your note card, arrived yesterday, Saturday the 15th. Thanks again."

San Jose, CA

"Thanks for the Phone call at work about the heater element. I know you will get it to me as soon as possible. That is some awesome customer service!!! Have A great Day!!"

Tim

Jacksonville, FL

"The filters, basket combo, and chemicals arrived today. Your tech was correct about the lid and basket. It appears to be a perfect match. Thanks again for your excellent customer service. I will certainly be back."

Indianapolis, IN

"Please refer this email to your management. I recently placed my first order through your company and I wanted to take the time and trouble to compliment you on excellent service. So often, people only take time to complain when things are lacking. First of all, thank you for providing the exact same product we have been using from a local provider. You have made it possible for us to shop for what we need for our jecuzzi without leaving our home and getting it reasonably, as well. We live in the country and had to drive 25 miles to get what we needed. What a luxury to find Fed Ex at our door with our order. Your efficiency and courtesy are outstanding. We will be your customers from now on."

JW and MP

San Francisco, CA

"I see that I received the pump... and I want to thank you for getting the pump to me so quickly. I had tried to deal with another company online to get a pump, and after 3 weeks and a dozen emails I cancelled the order and found your website. You have a customer for life now. Excellent work!"

Austin, TX

"To whom it may concern. Thank you for the prompt service and great pricing on the products I purchased. Fed ex left the box on my back porch which was a bonus! Make it a great day!"

Columbus, OH

"Just to let you know the filter housing fits perfectly!! Thanks so much for all of your help. It is great to be able to use my spa again!"

Fort Worth, TX

"I have owned my tubs for about 2 years now and always bought from a store a friend recommended. I decided to try someplace on-line to avoid the 30 minute drive the the store. I search with google and I tried you guys. Fair prices, quick delivery and good service has sold me. There was a small goof with the order, but you guys handled it like pros. I don't write letters, but was very happy how everything was handled and thought you should know. And by the way, I will be recommending you guys to my friend. Thank You,"

Charlotte, NC

"Hello. I just wanted to take the time to say thank you for your wonderful website. I just got a used hot tub and I know absolutely nothing about them. I have searched for info. on everything from chemicals to elements. I have called stores in my area and I was about ready to give the thing back when I found your website. Thank you for breaking down the chemicals and explaining what each one does. Your prices are awesome and I will be placing an order very soon. Thank you so much."

Detroit, MI

"Just want to say THANKS for having such a user friendly web site and store. I'm a new spa owner and found your articles and information extremely simple and helpful! Keep up the good work and I'll be back!"

El Paso, TX

"I just wanted to drop an e-mail to let you know that I received everything that I ordered with my new spa pack, and it all works great! Thanks for providing great customer service and a great product. I am happy to have found such a good resource for parts and supplies on the web."

Memphis, TN

"Thank you and I just want to say thank you because you offer prices I can afford. Your customer service has been amazing. Thank You Thank You Thank You!!!!"

Baltimore, MD

"Just wanted to send you a quick note to let you know you guys exceeded my expectations. Great price on the filter and chemicals, packaged very well, shipped quickly (I received today). In today's world where you only seem to hear complaints I just wanted to give you guys kudos, great job.........I've joined your mailing list and will be buying all my spa stuff from you in the future. Thanks Again"

Boston, MA

"Received my hot tub supplies - This is my second order from you and I am so pleased with your service & delivery. Thank You"

Seattle, WA

"HI!, I just wanted to say Thank You for all your help w/getting our spa chemicals back under control. I Appreciate the time you took to help us test our water and explain everything to us! We emptied our spa and started fresh. It's been wonderful and SO easy. Thanks Again,"

Washington, DC

"Dear Hot Tub Works: I called today needing assistance with a product which I had purchased from you. Most companies do fine with sales, but fall short with follow up care and questions. I spoke with customer care today who stayed with me until we had a definitive answer. I am so impressed that I will only buy future spa product from you. I will also spread the word to all our friends who own hot tubs. Thank you for superior customer care."

Nashville, TN

"Just a short thanks for your unbelievable speed and professionalism in shipping my order. Discounted and free shipping. I'm impressed."

Denver, CO

"Good Morning, I received my order yesterday 2/17/07. Thank you for everything and I'll be ordering my chemicals from you in the future again, Once again thank you"

Louisville, KY

"Filters arrived today and were what I needed. Will definitely keep your company info available! Thanks."

Milwaukee, WI

"Thank You ! You really have been a GREAT Help. I can understand what I am up against now and I think I can handle it. I know that dealing with the public can be very frustrating and that sometimes overwhelmes. I appreciate you taking the extra time in answering my questions and giving me your advice. I will be dealing with you and your company for my spa needs."

Portland, OR

"First let me start off by saying that I have ordered from you twice and your web site, service, shipping and pricing are great, a great overall value! I am 55 years old and retired but buying from you makes me wish I were still out there working because I would try and work for you. After I retired, I went to work part time for a spa repair shop. Since I had a hot tub I wanted to learn about the maintenance and repair of hot tubs and the biggest problem here is spa owners don't have a clue about a system to help with chemical control of their spa water. Most were frustrated and would pay a bunch to have us come out and take care of their problems. The Leisure time System that you laid out in your web site solved this for me and I have been telling my neighbors about it....Thanks again for your help and your web site."

Las Vegas, NV

"I want to thank your company for having a great website with a lot of information, and products. My husband and I bought a used hot tub a few months ago, and I wanted to replace filters. They are so expensive local and also on other web sites. Your prices are great, but most of all things are explained. Such, as I had no idea that filters could have different numbers on it, but is the same filter. Thank you again for a great website"

Oklahoma City, OK

"Just wanted to tell you what a satisfied customer I am. I found you guys by accident about a year ago and have ordered all my chemicals and test strips from you. I just recently got a cover lift and LOVE IT. Your deliveries take a reasonable amount of time and your website is very user friendly. Keep up the good work and thanks."

Albuquerque, NM

"You guys have great customer service. We have already purchased and installed a new pump we got from you, and it works great. Now we'll get it hot and be in business!!! Thank you,"

Tucson, AZ

"thank you for the fast service. i got them in a very fast time i will use you all for my further purchases."

Fresno, CA

"Dear Hot Tub Works I work in the type of business where you ALWAYS hear when things don't work, but RARELY hear when things do, so I thought I'd shoot you an email telling you how pleased I am with the two HTF-0302 filters I ordered from you recently. About a year ago I purchased a beautiful used LA Spas hot tub. It is a rather large hot tub (about 450 gallons) and takes two filters. When we purchased it I cleaned the filters the hot tub came with, and have cleaned them several times since, but I knew I needed to replace them since there was no telling how long it had been since the previous owner had replaced them. Always one to try and support the local guy, I checked around town, but couldn't see paying the $50 a piece ($100 total!) most places wanted. Then I found your website, and got both filters for about $50! The great thing is that the old filers never wanted to stay screwed in well, every few months they would pop out, and trying to screw them back in was hard as they would never seem to grip in place. I was worried it was the hot tub. Well your filters screwed right in like they were supposed to, nice and tight. I KNOW they aren't going anywhere now! THANK YOU HOT TUB WORKS! I WILL order from you again in the future. P.S. My wife and I love your humorous website, you guys have a great sense of humor."

Sacramento, CA

"I'm glad I found your company on the internet. I had just purchased one filter from a local dealer which cost me $45.00. I got the same replacement filter from you for $30.00. Everything I ordered came and in excellent condition. Thank you, I plan to order from your company again."

Carolyn

Long Beach, CA

"Danny: Thanks for GREAT customer service you have provided to me this past week.I choose to purchase from The Hot Tub Works 2200 miles away.I don't get quality customer service locally. (2 miles away). It's the service that makes a difference! Please forward to the appropriate management if you wish. Sincerely:"

Kansas City, MO

"I wanted to sincerely thank you for the expert advice on how to treat my spa with your Spa chemicals in order to get the water crystal clear. I could not believe my eyes at the results, after following your instructions and using the chemicals you recomended. Thank you again, and I can assure you I am a customer for life. Just wanted to thank you for everything and let you know what great results I have obtained with your products and expert advice. Sincerely,"

Mesa, AZ

"Thanks for shipping this so quickly. The spa pack we ordered from you is great! No problems installing, even for us non-technical people."

Virginia Beach, VA

"I just wanted to let you know that the heating element I ordered for my Vita Spa arrived today and installed in minutes. I have filled the spa and we are waiting to see if everything is working fine. I just wanted to let you know that buying from you was easy and the product arrived as promised. I just wanted to give you some positive feedback in case you need it for future reference. The cost was a 1/3 of what our local pool and spa supply store wanted to charge me - even with your shipping charges! Thanks again. I will keep you guys in mind for future purchases! Regards,"

Atlanta, GA

"Thanks for the info on my previous order. I just wanted to let you know I am SO pleased with your company, customer service, and great prices. Thank you very much"

Colorado Springs, CO

"Just want to take a moment to thank you for your help with my recent hot tub issue. It was very refreshing to speak with someone in the customer service field who seem to genuinely care about helping a customer. Thank you for the prompt service in taking care of the issue. Please forward this to upper management. I think they should know that you are a GREAT REPRESENTATIVE of the company. Due to your positive attitude and the professional way you represent the company, I will definitely use HOT TUB WORKS in the future and would recommend the company to others. Again, thank you for your help. Sincerely,"

Omaha, NE

"Thanks for the quick response and thanks to whoever I spoke to-he got me the information I needed. From the first time I contacted sales to right at this point, your company really goes the extra mile in customer service!"

Raleigh, NC

"Lietta, Thank you and thank your tech team for being so helpful in assisting me with ordering the right parts. The flex fit went in so easy. I viewed your video, pre-assembled all the fits, then glued them together and wired the hot tub up. I went from an old air system to a new digital in a matter of hours. Thanks again"

Miami, FL

"Lietta Thanks for taking care of this so quickly! Thanks for allowing me to keep the elixir at no charge! I am a repeat customer so I know that you have excellent service! As long as I have a hot tub and the company is still around I will continue to be a customer. Have a nice holiday. Thanks again,"

Cleveland, OH

"THANKS! I got my order in just 3 days! I will definitely be using you again!!! Excellent Prices! Excellent Service! Thank You...."

Tulsa, OK

"Just wanted to say Thank You!!! Received the order, well packed! I really like ordering from your site! You offer the items that I use at an affordable price. THANK YOU!!!!"

Oakland, CA

"Actually, this is a testamonial to your business. With your help with Tech Service, both Online ToolBox and on the phone with Customer Service, Quality Parts I was able to rebuild an 11 year old Vita Spa that now works better than when it was new. Thx. One Happy Customer."

Minneapolis, MN

"Hi, I simply wanted to say thank you for a good product. With so many companies misrepresenting themselves and their products these days, I was a bit apprehensive in shopping for a cover online. All worries were put to rest when the product arrived. It was exactly as described with a perfect fit as well. My old cover weighed in at 120 pounds with all the water it had absorbed! Even though I ordered the 6 inch thick severe weather model, I'm still surprised (and relieved) at how easy it is to lift off each time I use the spa! I have been very pleased thus far and would recommend your company to anyone trying to make a choice on a replacement spa cover."

Wichita, KS

"Lietta - Wow, thanks so much for the quick response. I have already shared with my hottub owning neighbors here in Virginia how professional and customer service oriented you guys are - I am sure you will be getting more order from them as we do not have any reliable suppliers in our area. I hope you all have a great Holidays and I look forward to continuing to do business with you in the future!"

Arlington, TX

"Alea, Just wanted you to know I received the cover today, installed it and it looks great! Thanks for all the help with the ordering, template, etc. I will be sure to recommend you guys to anyone I know with a hot tub! Have a great holiday!"

Kevin

Bakersfield, CA

"To all staff members: I just want to thank all personnel for the outstanding workmanship on my resent purchase of a Hot Tub Cover for my Hot Springs Spa. The cover is a perfect fit and the structure and material are very strong. Great color, (wine). I am very pleased that I chose your company for the manufacturing of my cover. Once again, THANK YOU for your product."

New Orleans, LA

"Hello Lietta,

I received the hot tub cover a couple of days ago and put in on my spa today. It fits well. Thank-you for resolving my fit issue amicably. It's good to see that you stand behind your advertising. I will recommend you to others and will personally buy from you again.

Thanks again"

Honolulu, HI

"Thanks for your excellent service and tracking availability - I'm really impressed with your website and responsiveness!

Looking forward to receiving my order :-)"

Anaheim, CA

"Just a note to let you know that we have received our new hot tub cover on 11/5/08. The delivery company (GLS) was kind enough to bring it around to the back of the house and left it on the patio next to the hot tub. I put the new cover on this weekend and it fits perfectly. Just exactly what I expected. It seems to be making a better seal than the old one did especially at the hinge. I trust it will hold up well in our Minnesota winters.
Thank you very much!"

Tampa, FL

"Just wanted to let you know we received our new cover from you and we love it!!!!!
It fits perfect, thanks to your great customer service I received when I called to order it.
Thank you again!!!"

Aurora, CO

"Hello Alea,
Just wanted to follow up with you and let you know the vinyl cover (outer covering only) arrived safely earlier this week. As soon as the snow and monsoons ease up here a bit I will replace the styrofoam inserts from the damaged cover and should be good to go!
Please extend my sincere appreciation to you and your entire staff for understanding the voice of the Customer and taking total Customer satisfaction to the highest level. I wish you much success in all that you do.
Sincerely,
"

Santa Ana, CA

"Marc,
Thank you so much, that is all I needed to do, no one ever told me that you put the chlorine after you get out not everyday.
And no one ever told me that it only lasted 30 minutes, but our water is crystal clear and just beautiful.... thank you soo much after a little over a year it was that simple to fix... I just cannot believe it. Your company has my business from here on out.
thanks again, have a great day."

Saint Louis, MO

"Lietta

Thanks for taking care of this so quickly! Thanks for allowing me to keep the elixir at no charge J. I am a repeat customer so I know that you have excellent service! As long as I have a hot tub and the company is still around I will continue to be a customer.

Have a nice holiday.

Thanks again,"

Pittsburgh, PA

"Dear Hot Tub Works,

This is just a quick note to thank you for your product and service. We ordered our spa cover from you on November 7, 2008 and received it the first week of December! Living in the islands, we were somewhat concerned just how well this transaction would come off and what the quality of the cover would be.

I can't tell you just how pleased we are with the cover, your service and especially the price! We saved 40% over local pricing and the cover is far superior to what we were expecting. Thank you again we will recommend your company and products to everyone!"

Corpus Christi, TX

"Alea,

I hope I don't have to work with you soon (meaning any more issues with the hot tub).

Send this email to your Boss. If he/she needs any information on your customer service expertise, I will let him know that you are earning your paycheck!! Thanks so much for your speedy reply's and your excellent responses to my questions.

I wish I had a couple of you at my job!!"

Riverside, CA

"No question. Just want to say THANKS for having such a user friendly web site and store. I'm a new spa owner and found your articles and information extremely simple and helpful! Keep up the good work and I'll be back!"

Cincinnati, OH

"Excellent. I have to tell you, I love your website and your phone message when you call with questions. I hate automated phone systems and you have a wonderful way of presenting one! Sincerely,"

Lexington, KY

"I ordered a cover/caddy combo today. After I placed the order I emailed and asked for instructions for the caddy. Carla Y emailed me back really fast with a PDF. Good thing because the caddy I selected will not work. I called Carla's extension and she was very polite and helped me change my order to something that will work.

I went to your 'About Us' page and enjoyed reading your business philosophy. If your organization comes even close to meeting those goals it sounds like a great company to work for."

Anchorage, AK

"I have ordered several times from hottubworks and I am always very satisfied with the quick shipment and quality products. If I ever have a problem with my order, there are no questions asked and my order is taken care of quickly and efficiently. I thank you, would highly recommended hottubworks and look forward to continued business with you. Praises!!"

Stockton, CA

"Hi Carla

We received the new hot tub cover and it fits perfectly. We love it! Many thanks and kudos to you and your supervisor for doing the right thing. I would highly recommend your company."

Toledo, OH

"Hi Drake. The dude that used to run McDonalds said, It's not the company that never makes mistakes that wins loyalty, but the one that corrects their mistakes well. I received my new vinyl cover today and everything is perfect this time. (tight squeeze getting it on the core, but should be.) Thanks for correcting this mistake so well."

Saint Paul, MN

"Hello again, Drake:

my new hot tub cover arrived this week. I unpacked it and put it on our tub today. It looks and fits great. No damage during shipping this time. Many thanks again for all of your help in this matter. I will keep Hot Tub Works in mind for all of our hot tub needs and certainly refer you to my friends.

Best Regards from Another Happy Customer"

Newark, NJ

"Hey Marc,

Your instructions worked perfectly.

I scrolled through the menu once making the few changes you had marked and everything is working great.

You guys have been awesome!

Thanks"

Greensboro, NC

"Hi Carla,
I was cleaning up my emails and it reminded me to say thanks for sending the replacement spa cover with the 15 inch straps.
It's perfect and I'm impressed with your company's desire to make things right. I'll definitely recommend your company to friends that need a spa cover.
Thanks,"

Buffalo, NY

"I received my new hot tub cover and am extremely pleased. When ordering something like this you are never sure of the quality - this exceeds our expectations. Thank you for great service and product. We will definitely refer people to your site."

Plano, TX

"Hi!
I just wanted to let you know that I received my hot tub cover today (even a day early) and I love it! I was really nervous about it not fitting when it arrived, but it fits PERFECTLY thanks to your extremely helpful measuring tutorial. I am very pleased with your service, quality and very reasonable prices!!!
Thank you so much!
Sincerely,"

Lincoln, NE

"Brian,
Thanks so much!! I just had a few minutes and checked my mail got your link and ordered the pump you are the ONLY one who knew what the hell they were talking about, thanks for making it so simple. you guys have got a customer for life.
Thanks again,"

Henderson, NV

"I just want to say thank you for advising me of the status of my order. I have no problem waiting for this part. I have had several very unprofessional shipping experiences lately, and it is good to see that someone still does it right."

Fort Wayne, IN

Jersey City, NJ

"Please pass this along to ownership...

I received my order yesterday and wanted to complement you on your excellence. This is the first time I have ordered from you, but will NOT be the last.

From placing the order, to email updating me to when to expect the items, to arrival yesterday...outstanding job.

I have bought other spa chemicals from other providers before and it was interesting at best.

I was real impressed with the extra effort that was put forth in packaging (sealed in additional wrap and then bubble around that) and shipping.

All items arrived as promised.

Again, 10 out of 10 on all fronts. Nice job."

Saint Petersburg, FL

"Thanks again Brian; you saved me a ton of money. I ordered the heater you recommended and look forward to getting it up and running again. Since you lead me down the right path I will be using you guys for all my spa needs. Thank you again!"

Chula Vista, CA

"Lietta,

Hey! Sorry, I have not had a chance to call you yet but I wanted to let you know that the jet fits perfectly and has solved my problem. I appreciate all of your help with everything and I look forward to doing business with you in the future. I will definitely give you a call when I need to order a new cover for my hot tub.

Thanks again,"

Norfolk, VA

"I am very impressed with the excellent support I have received. My thanks to you and the rest of your team at hottubworks."

Orlando, FL

"I wasn't sure where to leave feedback on my recent order so this is it. Hot Tub Works is simply the best. From my first visit to your comprehensive website to the telephone calls to your operator - you guys made my buying experience wonderful while educating me. Your low prices were the icing on the cake. I am now a customer for life and will spread the word of your outstanding website, customer service, products, and prices to all of my friends. Thanks again and keep up the good work."

Chandler, AZ

"My website order from Hot Tub Works arrived as scheduled, correctly, affordably (!), and without any hassle or problems whatsoever. Good job. Thank you very much!"

Laredo, TX

"I don't have a question. I just wanted to say how happy I am with this whole shopping experience.
I ordered my parts this week and they got here so fast! Everything was correct - they all fit! Your website was easy to use I didn't have any problem finding what I was looking for.
What can I say buy Holy Cats...I am very impressed and I am going to be spreading the word to my friends.
Thank you for being a shining example of what True American Business should look like."

Madison, WI

"I just wanted to let you know how pleased I am that I purchased my Balboa Spa Control Unit from Hot Tub Works. Brian Collison's knowledge and customer service went way beyond my expectations, which today is very hard to find. I found the price and shipment time to be excellent and with Brian's coaching over the phone, my 25 year old spa is up and running better than ever! Keep up the great work and please officially thank Brian for a job well done!"

Winston-Salem, NC

"Hot Tub Works,

Thank you very much for the quick shipping of my order. I'm very impressed with everything --even the careful packaging. I appreciate it!"

Lubbock, TX

"I have neither question nor concern, but I do have to say that I am pretty positively impressed with your order follow-up communication scheme; thanks."

Baton Rouge, LA

"Not a question.. but a Sincere THANK YOU!!!! I am very impressed with your sales and shipping. The parts I ordered were correct and received ON TIME. I look forward to doing more business with you. Thanks!"

Durham, NC

"Hi Alea
Well, all is well! Since we have been using the new system I have had no rash or irritation at all! Also, the water has such a pleasant aroma, not chlorinated or bromine, just clean and sweet! Thank you so much for your sound advice and for checking up on the outcome. This is another reason why we are so happy to purchase from your company.
Sincerely
EM

PS This is my second email, letting you know how happy we are!"

Garland, TX

"Carla,

I have been in the Quality Assurance business for approaching 40 years and you, Carla Yannayon, are the reason that the word Service is part of Customer Service. Every company I have ever been associated with has, from time to time, made mistakes. When your company made a couple on my order, you handled yourself in a completely professional manner and resolved it almost instantly. For that . . . I thank you. Because of your effort, I WILL be back to order from Hot Tub Works when needed in the future.

If you would, please forward this email to your Supervisor and/or Manager and cc me when you do. Too often, these people only hear about people in their department when they make a mistake and I want to ensure that they hear, first hand, about one of their people that should be given a well deserved pat on the back."

Glendale, AZ

"Alea,

Thank you for delivering on your promise. My pump arrived yesterday 7/7. An hour of my time today and my spa is warming back up as I write this.
Please thank the folks in shipping for going the extra distance to beat the holiday slow down. You now have a very happy customer. Since I was only looking for a pump when I found you online, I'll now dig a little deeper to see what other products you offer. I do know I'll need to replace a cover next Summer.

I'll gladly pass on my experience to spa owning friends as well. When you find a company that back up what they say with actions it should be shouted from the rooftops. Well, you know what I mean.

Enjoy the rest of your Summer. Thanks to you I know where I'll be spending my Summer evenings.

Cheers,"

Reno, NV

"just had to tell you all this is the best place to get all hot tub supplys /repair parts I will be telling all my friends.delevery was so fast. thank you agen."

Hialeah, FL

"I have dealt with a lot of companies over the years and I have to tell you that your company is heads above the rest. Thanks so much for making this experience so easy and for being so helpful when our damaged hot tub cover arrived. Thanks again!

CH

(pictures to follow once we figure out how to work all these cords that go to the darn camera!!!)"

Chesapeake, VA

"The Hot Tub cover is beautiful. The workmanship looks excellent. Thanks for being so prompt in sending it."

Scottsdale, AZ

"Brian,

This note is to thank you and the rest of the staff at the Hot Tubs Works.

I received the replacement parts in a timely manner and with your help over the phone/ Email I was able to install the equipment. I enjoyed the hot tub over the weekend and I actually took Monday day off just to make sure.

Once again, thanks to all of you!!!!

JR

PS...I plan to order more parts form you all in the comming future!!!!"

North Las Vegas, NV

"Hi Alea,

Thanks for getting back to me. After sending my message last night, I decided to just call this morning and ask about it,