MCS and CELS Computing Documentation

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This page indexes all the Frequently Asked Questions at MCS. You can search for a keyword or browse below. In general, you can find status updates at the MCS Systems blog, "Dispatches from the geeks".

If you can't find the answer to your question here, please email systems@mcs.anl.gov. The MCS Help Desk is located in Building 240 (aka TCS), at 2E15, and is staffed from 8:30 AM until 11:30 AM and 12:30 PM until 5:00 PM, Monday - Friday. The Help Desk phone number is (630) 252-6813. The Fax number for submitting Account Policy forms is (630) 252-7692. Please use e-mail if at all possible when reporting problems.

2014 Student Orientation Slides

Contents

  • 1 Getting Started
  • 2 Self Service
  • 3 Web and Mail
  • 4 Operating Systems
  • 5 How do I request a(n)...
  • 6 Other

Getting Started

  • TCS Conference Center & Tenant Manual - information on building 240 New
  • MCS Computing Facilities: Getting Started
  • Services the MCS Systems Group provides
  • Computer User Agreement / Acceptable Usage Policy
  • Foreign Travel with Laptops (personal or lab-owned)
  • Request or Manage Account
  • Account Sponsorship and Retention Policies
  • Passwords you'll use at MCS/CELS/LCF
  • Password Guidelines
  • OTP (CryptoCARD) Resync
  • Using Wireless at Argonne
    • Guest Wireless Access in Building 240
    • Windows 7/Vista Authenticated Network Instructions
    • Manual Configuration of Windows, OS_X, and KUbuntu (Inside Argonne wiki page, you will need to be on an ANL non-guest, wired or Authenticated network to read this)
  • Request IP address(es) (register your computer for use on our wired network)
  • General MCS Questions
    • How can I leave a file for someone else to pick up via FTP?
    • What is the policy for creating or leaving files in the /home/ftp/incoming directory?
    • How do I recover files that I've deleted?
    • Where are the log files?
    • How do I change my startup shell?
    • How do I change or reset my password?
    • How do I protect my password?
    • Where can I find MCS ES&H Information?
    • How do I get my name listed on the Staff Directory web page?
    • How do I get my own homepage at MCS?
    • What are the general use compute servers for the division?
    • How do I delete files if my directory has exceeded its quota?
  • Offsite Access
  • VPN
    • VPN Cisco client download and instructions
    • Getting by without a VPN client
  • SSH keys
  • Printers
  • Faxing in TCS
  • Laptops
  • SoftEnv (.soft)
  • Request a Database
  • Connect to File Shares on Silver from a Mac
  • Virtual Help Desk

Self Service

Service Name Provider ANL Login? MCS Login? Can I create it? Explanation
MCS Subversion (svn) Systems N Y N Systems creates new repos. MCS account required for login
RepoCafe (svn) Systems N Y Y Only MCS users can create repos and guest accounts. Documentation is provided here.
Wordpress Systems N Y* Y* Systems creates new sites. Only MCS users can create accounts for other users. Sites can be configured to use MCS credentials or can use standalone Wordpress credentials.
git repository Systems N Y N* Systems creates new repos. Systems can install SSH keys for access to repo, MCS account not necessary.
xcollab Systems N Y Y* Users can request read-only accounts. Space owners can give those accounts access to their spaces if they so desire. MCS users can create spaces at will.
xjira Systems N Y Y* Users can request read-only accounts. Project owners can give those accounts access to their projects if they so desire. We are looking into way to enable MCS users to create projects on their own. At present, only Systems can create them.
Box CIS Y N N Can share repositories with any user inside or outside ANL without affecting that user's quota. See CIS page for Box.
MediaWiki Systems N Y* Y* Systems must create new wiki sites (send a request to systems@mcs.anl.gov), wiki owners can add standalone accounts at will. Sites can be enabled to authenticate against MCS accounts as well.
Shell Access Systems N Y N External users can request accounts via https://accounts.mcs.anl.gov. Unix groups are created by Systems, managed by owners.
Mailing Lists Systems N N N* Mailing lists are created by Systems. Membership is controlled entirely by list requestor/maintaner.

Web and Mail

  • Mail (Updated 2014-01-17)
  • Attachments
  • Mailman in MCS: Requesting and managing mailing lists (Updated 10/22/08)
  • How to use the Argonne Address Book with your E-Mail Client (ANL only)
  • Common MCS Distribution Lists
  • Using the Web Proxy
  • Confluence (collab.mcs.anl.gov) Documentation
  • Mediawiki questions
  • Personal webspace

Operating Systems

  • Windows - includes software, such as Office.
    • Windows Terminal Services - Getting by without windows.
  • Linux
  • Mac OS X - includes software, such as Office.
  • Configuring RapidSVN on Mac OS X
  • Configuring TortoiseSVN on Windows XP

How do I request a(n)...

  • Database?
  • Wired IP address?
  • Laptop Rebuild?
  • Mailing List?
  • RT Queue?
  • SVN repository and/or TRAC site?
  • GIT repository and/or TRAC site?
  • Unix group?
  • WordPress Blog?
  • Loaner Laptop?

Other

  • Reserving Equipment (includes laptops for travel loaners)
  • Adobe Connect at Argonne
  • MCS Controlled Documents
  • 3178 and 4172 Displays
  • SSL Certificates
  • Software Accounting
  • Jenkins Continuous Integration
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