Jay Cross helps people work and live smarter. Jay is the Johnny Appleseed of informal learning. He wrote the book on it. He was the first person to use the term eLearning on the web. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix.
People acquire the skills they use at work informally — talking, observing others, trial-and-error, and simply working with people in the know. Formal training and workshops account for only 5% to 20% of what people learn from experience and interactions.
Order the Informal Learning book or read a summary or download the Informal Learning Poster.
Informal learning is the unofficial, unscheduled, impromptu way most people learn to do their jobs. Informal learning is like riding a bicycle: the rider chooses the destination and the route. The cyclist can take a detour at a moment’s notice to admire the scenery or help a fellow rider.
Most corporations over-invest in formal training while leaving the more natural, simple ways we learn to chance. This is foolish, for there are many ways to encourage informal learning and they boost the bottom line.
Informal Learning: Rediscovering the Natural Pathways That Inspire Innovation and Performance
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What is informal learning?
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Contents
Preface
Introduction
CONCEPTS.
Chapter 1: Out of Time
Chapter 2: A Natural Way of Learning
Chapter 3: Show Me The Money
Chapter 4: Emergence
Chapter 5: Connecting
Chapter 6: Meta-Learning
LEARNERS.
Chapter 7: Learners.
CASES.Chapter 8: Envisioning.
Chapter 9: Conversation.
Chapter 10: Communities.
Chapter 11: Unblended.
Chapter 12: The Web.
Chapter 13: Grokking.
Chapter 14: Unconferences.
Chapter 15: Just Do It
Appendix
Where did the 80% come from?
Bibliography
References
Resources
Testimonials
Index
Search the text
Articles and Commentary
70:20:10 Learning Approaches, Charles Jennings
Managers, the Secret Weapon for Developing Better Employees (70 20 10)
The Oxford Debate on Informal Learning
Introducing Informal Learning, Marcia Conner
Eight Reasons Why You Should Focus on Social and Informal Learning by Charles Jennings
Not Without Purpose, Jay Cross
Social Learning Gets Real, ibid
Focusing on Strategy & Governance, Charles Jennings
When it’s just so obvious NOT to train it’s painful to watch it happen, ibid
Towards a definition of Informal Learning, Jane Hart
Guide to Social Learning, ibid
Informal Learning Works for New Hires, Harold Jarche
PKM & Informal Learning, ibid
Informal Learning & Performance Technology, ibid
Driving formal & informal from the same place, Clark Quinn
Seed, Feed & Weed, ibid
aprendizagem informal – os outros 80%”, Jay Cross and Luiz Algarra
Corporate Training is Broken and How to Fix It, Jay Cross
Jay Cross
Informal Learning graphics on Pinterest
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