Frequently Asked Questions

Category » Audio

There were 37 articles found in this category:

1. Can I connect my SteelSeries USB headset to a Playstation 3?
   Yes but unfortunately the interface with the PS3 is a bit complicated for a standard headset. Plugging in the headset using the USB card into the PS3 will allow you to use your microphone, but the headset will not output sound. Because the PS3 does not output sound to the headset (outputs throug ...
2. How can I connect my AudioMixer to my TV?
   The SteelSeries Spectrum Audiomixer can be connected to your TV either by directly plugging into the audio/headphone jack or by using the RCA adapter (red/white, included with your mixer) to plug into the RCA jacks on your television. Two visual references of cables and jacks are provided below ...
3. How can I improve the sound of my Siberia Elite, 9H, or other headset connected to PC or Mac using the SC2 sound card?
   In the newest SC2 sound card system version, SteelSeries engineers revised the way microphone audio is handled. By installing this or any later update, you will notice significantly improved low and high-frequency response on your headsets microphone. By extending the low-frequency response, th ...
4. With what devices are SteelSeries headsets compatible?
   Headset Platform Compatibility Matrix Xbox One with adapter(sold separately) Xbox 360 PS4 PS3 Windows Mac OSX Mobile Siberia v3 Yess Yes Yes Yes Yes Yes Yesxs Siberia Elite Yesxs Yesx Yesx or s Yesx Yes Yes Yesxs Siberia v2 Illuminated Yesx Yes Yes Siberia v2 Cross platform Yes ...
5. Which of your headsets feature a pull out (unidirectional) microphone?
   With the exception of Siberia v1, Flux, and the Flux In-Ear headsets. all of our headsets feature a pull out (unidirectional) microphone. We consider it a unique design feature of SteelSeries headsets that allows for extra usability both for gaming and away from the computer.
6. If I purchase the Siberia v2 Pink Edition Headset, will 10% of my purchase be donated to The Breast Cancer Research Foundation?
   The SteelSeries and BCRF donation program has concluded, but you may click HERE if you wish to still donate to the cause. Note: You may need to enable pop-ups for the link to work. If you're having trouble linking to that page, please copy paste the direct url: www.bcrfcure.org/
7. What can cause my Audiomixer to emit a buzzing or static noise in my headset?
   Intermittent static noise or buzzing is usually a result of signal interference. Since the Audiomixer is an analog device, it is susceptible to noise or interference from devices that emit radioactive signals. There will usually be a low level buzz audible when not listening to any audio. Howev ...
8. I am using an HDMI cable to connect my Xbox to my TV. How can I connect my Spectrum Audiomixer?
   Since HDMI carries both the audio and video signal to your TV, you can connect your headset to your TV provided that there is either an audio jack or RCA jacks. See the link below for a picture reference. These jacks are usually located on the main back panel although it may be on the side panel ...
9. The sound on my 4xb or 5xb headset is coming out backwards, how can I fix this?
   This issue is nearly always caused by an 'opposite' connection of your RCA cables. Please omit any additional adapters that have not been included with your headset and plug in the Audiomixer to your TV using the standard 3.5mm cable or RCA adapter. Also, make sure that your RCA adapter is set u ...
10. My LiveMix feature is not working properly
    If you think the LiveMix feature is not working, make sure you have configured the audio settings on your xbox 360 console properly. To configure your xbox 360, press the center Xbox button on the controller. Select the Settings tab and then scroll down to Preferences. Select Voice and then s ...
11. My AudioMixer won't plug in all the way
    SteelSeries intentionally made the AudioMixer to fit tightly into the xbox 360 controller. This was done to make sure it would always have a reliable connection and stay in even during vigorous game play. So when you plug it into the controller, make sure to plug it in all the way. Apply a li ...
12. Why would I want to dismantle my SteelSeries 7H?
    If you're a gamer on the go, then the ability to dismantle and reassemble your headset is the greatest invention since the crosshair! The SteelSeries 7H is ideal for tournament players who travel often or even the more casual Local LAN Warrior. Easily dismantled into four pieces, at the headba ...
13. It is really cool that the 7H comes with 2 sets of ear cups, but what do I use them for?
    The 7H comes with both cloth and leather ear cups. @font-face The cloth is a fuzzy, hear-through fabric while the leather is noise dampening and cool. If you are a competitive gamer, then you will notice an advantage with the leather cups while in a noisy environment. Otherwise it's completely ...
14. Does the Diablo III gaming headset have any new cool features?
    The Diablo III Gaming headset is modeled around the Siberia v2 headset, but has a unique Diablo III themed design and a slew of cool new features and additions. 1) The first feature is LED illumination. 18 total LED's illuminate the earcups and the Diablo 3 etchings on both sides of the headset. ...
15. What is the difference between your standard headsets and the ones with USB?
    As both types of products are identical in make and function, you will enjoy the same comfort and pinpoint sound with both of them. The difference is that the USB bundle features our very own SteelSeries USB soundcard. The SteelSeries USB Soundcard offers a consistent sound experience allowing ...
16. Why did you decide to upgrade the Siberia instead of designing an entirely new model?
    SteelSeries has always been dedicated to providing a high quality products for the world's best and upcoming gamers. We have no desire to make a new product just for the sake of making a new product. We've taken the best parts of the Siberia, as describe by you -- the gamer, and updated it with ...
17. What colors are available for the SteelSeries Siberia headsets?
    We currently have 4 colors: White Black Special Edition Red Iron Lady (Pink)
18. What is the difference between the SteelSeries Siberia full-size headsets and the SteelSeries Siberia full-size USB headset?
    As both products are identical in make and function, you will enjoy the same rich sounds and stylish design with both of them. The difference is that the USB bundle features our very own SteelSeries USB soundcard. The SteelSeries Siberia USB Soundcard offers a consistent sound experience allowi ...
19. How much did you pay Basshunter to use this headset in the "DotA" video?
    Basshunter called us up and asked for a few pieces to use in the video, as he re