General Information for Users of ASM Journal Sites

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Member Subscribersspacer

  • Subscription Prices
  • Ordering Procedures
  • Updating Subscription Information
  • Claims and Other Print Management Issues
  • FAQs
  • Contact

Institutional Subscribersspacer

  • Subscription Prices
  • Ordering Procedures
  • Updating Subscription Information
  • Claims and Other Print Management Issues
  • FAQs
  • Contact

How To Direct Your ASM Journals-Related Inquiry spacer

Frequent ASM journal-related Inquiries:

  • Institutional quotes should be directed to asmjournals{at}subscriptionoffice.com
  • Inquiries related to institutional claims (online & print), invoice requests, agent orders, lost online activation instructions, and back volume sales should be directed to asmjournals{at}subscriptionoffice.com.
  • Inquiries about member service issues, member claims, and back volume sales to members should be directed to service{at}asmusa.org.
  • Pay-Per-View inquiries should be directed to journals{at}asmusa.org.
  • Questions or inquiries related to manuscript submission or the peer review process should be directed to the appropriate journal production editor listed on the Journal Contacts page.

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