General Information for Users of ASM Journal Sites
How To Direct Your ASM Journals-Related Inquiry
ASM Journals Public Access Policy
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Member Subscribers
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Subscription Prices
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Ordering Procedures
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Updating Subscription Information
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Claims and Other Print Management Issues
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FAQs
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Contact
Institutional Subscribers
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Subscription Prices
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Ordering Procedures
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Updating Subscription Information
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Claims and Other Print Management Issues
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FAQs
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Contact
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How To Direct Your ASM Journals-Related Inquiry
Frequent ASM journal-related Inquiries:
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Institutional quotes should be directed to asmjournals{at}subscriptionoffice.com
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Inquiries related to institutional claims (online & print), invoice requests, agent orders, lost online activation
instructions, and back volume sales should be directed to asmjournals{at}subscriptionoffice.com.
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Inquiries about member service issues, member claims, and back volume sales to members should be directed to service{at}asmusa.org.
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Pay-Per-View inquiries should be directed to journals{at}asmusa.org.
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Questions or inquiries related to manuscript submission or the peer review process should be directed to the appropriate journal production editor listed on the Journal Contacts page.
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