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Mobile Application

Home » Features » Mobile Application
   
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Don't have ServiceDesk Plus yet?

"I am more confident that this ManageEngine app will be usable. It is designed for a specific
task, not the open-ended commands that come with consumer-style applications."

- Alex Williams, Techcrunch
Demo Server
Configuration for the App		Scan this code to
download the APP
server : demo.servicedeskplus.com
port : 80
username: demo
password: demo		spacer
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Benefits

  • Voice/ speech enabled mobile app thoughtfully built for IT help desk to access on the go
  • Work from anywhere as request management goes mobile
  • Quick and focused results leading to increase in technicians productivity
  • All the hard jobs like trying to troubleshoot every ticket from your computer, typing emails with your trusty keyboard are all eliminated by this Voice Enabled iphone App

Features

  • Tickets dictation
  • Editing tickets
  • Replying to the ticket
  • Assign /Reassign
  • Closing tickets
  • Interactive User experience
Videos
Video zone >
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ServiceDesk Plus - Overview
 ITIL Simplified by ServiceDesk Plus  Auto-Assign Tickets − Video Tutorial  ITIL Service Catalog − Video Tutorial  CMDB − Video Tutorial  Self-Service Portal − Video Tutorial  Incident Management Workflow − Video Tutorial  ServiceDesk Plus iPhone App
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  • Integrations
  • OpManager Integration
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  • Mobile & PDA Integration
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