The Five Practices of Exemplary Leadership® Model

22 februari 201522 februari 2015 Crazy Waiter Leave a comment

I’ve thought always that I was too soft and friendly to be a leader. Now I’m stronger (but still friendly ;)), but this quote is an eyeopener for me

Leadership is not about personality; it’s about behavior—an observable set of skills and abilities.

According to the The Five Practices of Exemplary Leadership®-model, leaders are at their personal best there are five core practices common to all: they Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and last but certainly not least, they Encourage the Heart.

read more at The Five Practices of Exemplary Leadership® Model.

New design – She’s got the Look

21 februari 201521 februari 2015 Crazy Waiter Leave a comment

Whoop whoop, CrazyWaiter has a new design – a flat design! She’s got the look! Thanks for the support and shares and have a magical weekend!

La Bomba – King Africa

21 februari 201521 februari 2015 Crazy Waiter Leave a comment

It’s raining and cold outside… so today I sung all day this song for my collegues for a bit of sunshine (translation after the jump)

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Hale & Pace – Crap Service At The Restaurant

20 februari 2015 Crazy Waiter Leave a comment

When you complain, you get crap service

Hale & Pace – Crap Service At The Restaurant – YouTube.

Ten Ways to Practice Improvisation Acting Skills

16 februari 2015 Crazy Waiter Leave a comment

Needy Waitress

15 februari 2015 Crazy Waiter Leave a comment

When I was young I liked to give an “invisible” service. Now I do less But this is too much… not okay

Echo-o-o-o-o-o

13 februari 2015 Crazy Waiter Leave a comment

A waiter in Madeira knows a trick

Maribeth Bisienere on service leadership and lifelong learning

10 februari 201521 februari 2015 Crazy Waiter Leave a comment

One of the plans in the near future is to create a vision, no… *my* vision on leadership in the hospitality to be able - together with my collegues around me- to create even greater experiences for my guests… this video of a fellow Castmember (although far away and a lot of scales higher – see linkedin) is a very nice start… See a longer (other) presentation about leadership worth seeing from this lady here (read more about her interviews here and here)

“Service à la bascule” at Disneyland Paris

9 februari 2015 Crazy Waiter Leave a comment

A video about an event in the California Grill Restaurant of Disneyland Hotel (5*) of Disneyland Paris. Every guest had two waiters, at the moment that the waiter on the left took away the plate, the waiter at the right served the next course. It is called ”Service à la bascule” and normally it is used at the royal houses like Buckingham palace. I want it also at my wedding

Four Seasons Hong Kong – Behind The Scenes At Caprice Restaurant – YouTube

1 februari 2015 Crazy Waiter Leave a comment

Very nice video