ITS Service Desk

Getting Help

Select the links below or the menu to the left that best represents your affiliation with FSU:

The ITS Service Desk is the first point of contact for assistance with services offered by Information Technology Services.

Click below for information on:

• Application Access Requests
• Computing Resources
• Directories (look up and update info)
• Email
• FSUID Account Management
  • Login & Password Help
• FSUWIN (Guest Wireless)
• Network Troubleshooting
• NWRDC Account Management
• Supervisor Guidelines for Reviewing Employee Role Assignments

You can also find help with other questions utilizing the Service Catalog or FAQ Search on the left-hand menu.

Device Registration Info

Students looking to gain network access on gaming or streaming devices, such as Xbox, Playstation or Apple TV, must register the device's wired MAC address. Click here to sign in and begin managing your registered devices or review the FAQs for assistance.

Cable TV Info

Cable TV is included as an amenity in all residence hall rooms. For more cable television information - including set-up, troubleshooting, FAQs and a channel lineup - click here.