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Bigger is better. Isn’t it?

Last week, a client received an email from a fan who expressed surprise that my client’s new record was only available as a compressed download from iTunes.

The prevailing level of misunderstanding over the sound quality possible from a store like iTunes is perhaps best-encapsulated by this excerpt of a review of Cameron Carpenter’s latest album by Mark Swed, of the LA Times:

“…the real deal requires the real deal. The touring organ is a digital instrument, and on it Carpenter does his wowing best in the best digital sound, which isn’t bad on the CD (and is bad on restricted mp3 downloads on Amazon and iTunes or streaming sites). On studio master download from sites that handle high definition, though, the touring organ becomes a conveyor of psychedelic electronic music in a class of its own.”

Amazon does sell MP3 files, but iTunes uses the AAC codec instead. As a consumer, the exact distinction between these isn’t terribly important, but if you’re the music critic for the LA Times and you’ve taken it upon yourself to weigh in on audio quality, it’s something you really ought to understand. Streaming sites also employ a variety of types and degrees of compression. Beats uses MP3 and AAC. Spotify uses Ogg at a variety of bitrates.

Lumping all these formats together (and dismissing them) just because they’re “compressed” makes about as much sense as equating the sound of 78s and LPs just because they’re both round. It’s really exactly that stupid, and yet here’s a respected music critic doing just that (and not for the first time).

I’m all for good audio quality, but the obsession with “lossless” is a distraction which has almost completely obfuscated any sensible discussion of useful improvements to the way normal people hear music.

It’s a common misconception to measure expected audio quality in terms of bitrate. Intuitively, it seems as if more data will mean higher quality, but this isn’t always the case. The trouble with lossless codecs is that they’re very inefficient – even a compressed lossless format like FLAC or ALAC is generally encoding things that humans simply cannot hear.

It helps to consider the bitrate not as a measure of the merits of an encoding system, but as a measure of its cost. We’re commonly encouraged to treat bitrate as a proxy for quality, but really this is like measuring the performance of a car by looking at it’s fuel consumption. True, fast cars use a lot of petrol, but so do bad ones.

We might consider the amount of data required to transmit a page of text. As a text file, it might take up a few kilobytes. If we take a high resolution photograph of the page, it might yield a thousand times as much data, but when it is read aloud, it will sound exactly the same. We could use a microscope to photograph every fibre on the surface of the page, but if what we want to do is read the text, there’s a lot of data there we simply don’t need.

People don’t seem to have a problem with this when it comes to pictures. Nobody says “I won’t look at a website unless all the images are TIFF files”, because that’s plainly ridiculous. We’ve all seen badly compressed images on the Internet, and we’ve all seen beautiful ones too. We understand that “what it looks like” is the reliable measure of, well, what it looks like.

Eyes work differently to ears, though. Eyes are much harder to bamboozle with plausible-sounding pseudoscience. This is why there is no market for super-high-end TVs which reproduce infra-red and ultraviolet light. We all just accept that these are parts of the electromagnetic spectrum that we cannot see, and we leave it at that.

One of the (many) things my company does is to help broadcasters to encode audio for delivery to consumers. When they look into it, they almost always settle on AAC – and not because they’re too cheap to store something bigger.

The fact is that AAC is efficient. Bit for bit, it achieves higher audio quality than just about any other method of storing digital audio. AAC works at a variety of bitrates. It would theoretically be possible to use something like AAC at 1411kbps. If you did that, you’d achieve far higher quality than a CD can store.

Why isn’t this done? Well, AAC is a perceptual codec, which means that its success at reproducing a sound is measured by examining what users hear. When figuring out which bits of the sound to keep, the focus on the bits that are audible. In rigorous double-blind tests published in peer-reviewed journals, nobody could find any point in encoding AAC at a higher bitrate than 256kbps. Without preconceptions to guide them, under test conditions, people simply couldn’t tell the difference between 256kbps Vbr AAC and the highest quality studio masters. Consistently.

Of course, this doesn’t mean that all AAC files sound great. To make a 16-bit CD from a 24-bit studio master, you normally add a small amount of noise in a process called dithering, to improve the dynamic range.

This noise is unnecessary in AAC encoding. By skipping this step, and by avoiding the very loudest signals than can cause distortion on decoding, it is possible to create an AAC from a studio master which more accurately reflects the audible portions of the original than is possible with a CD or uncompressed PCM WAV file.

This is how Mastered for iTunes works. Although not marketed very effectively, it’s really rather clever. Instead of saddling the user’s storage and bandwidth with inefficiently stored data and sounds they cannot hear, Apple has pushed the work back onto the producers. We do some extra work to make a more efficient master, and the consumer gets better sound with less than a fifth of the data.

There are circumstances where it makes sense to record audio at a higher degree of fidelity than is perceptible to the human ear, but once a record is finished, there’s no harm in throwing out the parts nobody can hear. When you buy a Mastered for iTunes AAC, you’re getting less data, but you’re still getting all of the music.*

*Unless you’re a dog. If you’re a dog, SACD or 96kbps downloads will sound noticeably better than CDs**. Don’t buy anything over 192khz, though. People who sell 384khz downloads to dogs are ripping them off. That stuff is for bats. They are most discerning customers.

** Perhaps Mark Swed is getting his dog to write his reviews for him. It certainly is an alternative explanation. If I had a literate dog, “music critic” would not be the way I exploited it for financial gain.

in Bullshit Police Why nobody buys your stuff

  • 1

Corrections: Elon Musk, Spotify, and a giant baby

In February of last year, I wrote a rather alarming post about one of my offspring. Regular readers may recall his weight was increasing by 24% each month. At this rate, I predicted, he would be heavier than me by the time he was 19 months old, and would consume the entire planet by his mid-30s.

At the time, I was surprised the story didn’t get wider coverage, in spite of my bulletproof analysis. Still, Fox News will be underwater before they stop treating climate change as an unproven theory, so I guess they were just waiting for the giant toddler to eat somebody.

My blog has a small but loyal following, and I know some of you will be preparing for the inevitable showdown. Why do you think Elon Musk is building a spaceship? He knows good analysis when he sees it. This makes what I’m about to say a little awkward.

Initially, it really did seem like he was going to destroy us all, but as the days went by, his growth became less and less alarming, possibly thanks to all the blueberries he eats. 19 months has now passed, and he’s a perfectly normal size*. I’m a bit conflicted about this. On the one hand, I’m relieved that I haven’t spawned the force that will destroy us all**. On the other hand, it does mean that I need to issue a correction, and probably an apology. That shelter you built in the garden? You might not need it now. My bad.

I worry about the best way to get the word out.

Typically, newspapers hide their corrections away like dirty laundry, which doesn’t seem like a proportionate good-faith effort to fix all the damage you did. Somewhere at the bottom of page 22 there’s a little box that says “CLARIFICATION: Last Thursday’s front page headline strongly implied doom for all mankind. It now turns out the risk is mainly to blueberries and anything resembling lemon curd yoghurt”.

This isn’t the way to behave if you want to be a trusted source of accurate information. A publication that routinely refuses to clearly acknowledge its errors is a publication that knowingly leaves its readers misinformed.

The convention for corrections on blogs seems to be to update the article and note the changes at the bottom. This is fine for anybody who reads a story twice, but what about all those people who only saw the wrong version and went on to make terrible decisions about blueberry futures?

We rarely put the same effort and ingenuity into propagating a correction as we did into spreading the falsehood in the first place. Since many readers are subscribers who may never visit the website, I thought the news that you are not*** doomed was at least worth a post of its own.

Also, while I have your attention, I made a mistake about Spotify royalty rates in a post earlier this week. If you’re using what I write about this to inform your opinions, please go back and check the revised version.

Footnotes:

* for a toddler, not for a 30-something strategy consultant
** yet
*** necessarily

in Bullshit Police The Unquestioned Answer

  • 0

Scott Timberg, I’ve got a bone to pick with you

Your snappily titled Salon article, “It’s not just David Byrne and Radiohead: Spotify, Pandora and how streaming music kills jazz and classical” is very misleading.

I have reproduced the entire article here (in italics) with my comments (not in italics). Let’s take it from the top.

After years in which tech-company hype has drowned out most other voices, the frustration of musicians with the digital music world has begun to get a hearing. We know now that many rockers don’t like it. Less discussed so far is the trouble jazz and classical musicians — and their fans — have with music streaming, which is being hailed as the “savior” of the music business.

The entire premise is a straw man. There are lots of articles about how streaming is bad, and lots about how it is good. There are also many articles about how classical and jazz are losing out to changing music market. Let’s not pretend that we’re treading new ground here. You’re not questioning conventional wisdom, but rather trotting out a series of tired clichés and weaving them into a simplistic narrative that bears little relationship to the truth and serves no useful purpose except possibly to generate page views.

But between low royalties, opaque payout rates, declining record sales and suspicion that the major labels have cut deals with the streamers that leave musicians out of the equation, anger from the music business’s artier edges is slowing growing.

This article could have been really interesting if you had investigated any of these things instead of asking people to speculate.

It’s further proof of the lie of the “long tail.”

No it isn’t.

The shift to digital is also helping to isolate these already marginalized genres: It has a decisive effect on what listeners can find, and on whether or not an artist can earn a living from his work.

If it was announced tomorrow that, in future, all music could only be purchased by mail-order or by going in person to a physical store where a single individual had chosen a limited range of products to make available, then the classical and jazz world would collectively lose their shit. The Internet is where most music is sold. If you’re going to blame the Internet for destroying classical and jazz, you’d better make an impressive argument.

(Music streaming, in all genres, is up 42 percent for the first half of this year, according to Nielsen SoundScan, against the first half of 2013. Over the same period, CD sales fell 19.6 percent, and downloads, the industry’s previous savior, were down 11.6 percent.)

If there’s a lesson to learn from these figures, it is probably not “make bold pronouncements about the future on the basis of short-term sales trends.”

Only a very few classical artists have been outspoken on the issue so far:

I’m sorry to interrupt you mid-sentence, but had you considered the possibility that this might be because they’re not all extremely unhappy with the situation?

San-Francisco-based Zoe Keating — a tech-savvy, DIY, Amanda Palmer of the cello — has blown the whistle on the tiny amounts the streaming services pay musicians. Though she’s exactly the kind of artist who should be cashing in on streaming, since she releases her own music, tours relentlessly, and has developed a strong following since her days with rock band Rasputina, only 8 percent of  her last year’s earnings from recorded music came from streaming.

You might also argue that Zoe Keating is exactly the kind of artist you would expect to cash in on downloads, because she communicates effectively with a large and loyal audience. Rather than speculate here, perhaps it’s best if we don’t pretend that a very unusual artist as typical of the broader classical music market.

The iTunes store, which pays out in small amounts since most purchases are for 99 cent songs, paid her about six times what she earned from streaming. (More than 400,000 Spotify streams earned her $1,764; almost 2 million YouTube views generated

So a Spotify stream pays seven times as much as a YouTube stream, and she chooses to put her music on both platforms. Perhaps you should have asked her why she does that. It would be nice if this anecdote crystallised into a coherent argument at some point.

For jazz and classical players without Keating’s entrepreneurial energy or larger cult following, the numbers are even bleaker. “It feels awful,” says Christina Courtin, a Julliard-trained violinist who plays in classical groups and has put out albums on the Nonesuch and Hundred Pockets labels. “I don’t count on that as a way to make money — I don’t see how it makes sense for a musician. It’s pretty dark — no one’s selling as much as they were even five years ago.”

Some people are selling more music than they were five years ago. Some people were not selling any music five years ago. Let’s not question this assertion, though, because it fits with the overall picture you’re painting.

Some artists remember a very different world. “I used to sell CDs of my music,” says Richard Danielpour, a celebrated American composer who has written an opera with Toni Morrison and once had an exclusive recording contract with Sony Classical. “And now we get nothing.”

Literally nothing? Well, that sucks for Richard, but it isn’t happening to everyone.

It’s not just streaming, but the larger digital era that’s burying record stores, radio and recordings – and it’s hitting jazz and classical musicians especially hard.

Classical radio is doing fine. You haven’t tried to make the statistical case that it’s not, and you would find it very difficult.

Record stores are only getting buried if you only count the types of record stores that were around twenty years ago. If you apply this logic to people (only people born before 1996 are people), you can show the world’s population is falling. You might also like to do some actual research on the number of new recordings getting made. You seem to be assuming that we’ll all agree that the number of new recordings is going down. I’m not convinced that is true.

The skeptical reader might note that I have not produced any data in support of this argument. This is partly because I’ve addressed these assertions before (and regular readers have suffered enough), but also because you’re the one trying to prove your case, and you’ve thrown these things out there like they’re obviously true. Let’s just call it the prejudice that it is and move on.

For some young musicians launching their careers, the “exposure” they get on Pandora or YouTube brings them employment or a fan base somewhere down the line. But many wait in vain.

No musicians languished in obscurity before the Internet?

And like their counterparts in the pop world, musicians typically cannot opt out of streaming and the rest of the new world.

This is not true. Most musicians are not with record labels, so most musicians get to decide this, directly, for themselves. If the modern world scares you, then by all means opt out. If you want a deal with a label, they normally get to make commercial decisions about how the music is sold. This is capitalism. It has real flaws. We don’t need to make up new ones.

“One of the big reasons musicians kept control of their publishing was for the possibility that at least we would be paid when those songs were played in media outlets,” says jazz pianist Jason Moran, currently the jazz advisor for the Kennedy Center. “Back in the day, Fats Waller, and tons of other artists were robbed of their publishing. This is the new version of it, but on a much more wider scale.”

I would genuinely be fascinated to know the context in which this quote was gained, and what Jason was actually referring to when he said “this” because the “this” you’ve provided is a whole of things, and that matters when we’re talking about people getting robbed.

In some ways, the trouble in these genres resembles the problems experienced by any non-superstar musicians. Royalties on steaming services, for instance, are notoriously low. “All of my colleagues — composers and arrangers — are seeing huge cuts in their earnings,” says Paul Chihara, a veteran composer who until recently headed UCLA’s film-music program. “In effect, we’re not getting royalties. It’s almost amusing some of the royalty checks I get.” One of the last checks he got was for $29. “And it bounced.”

This is perversely vague. The mechanism for paying composers is quite different to the mechanism for paying performers. Unions, statutory rates, resellers and agents all play very different roles which you have left completely unexamined. You have also ignored the extent to which composers are now commissioned on a work-for-hire basis. Lots of factors, lots of changes. This man says his royalties are bad. You’re the one blaming the internet.

The pain is especially acute for indie musicians. While some jazz and classical labels are owned by one of the three majors — Blue Note and Deutsche Grammophon, for example, are now part of the Universal Music Group — the vast majority of musicians record for independent labels. And the indies have been largely left out of the sweet deals struck with the streamers. Most of those deals are opaque; the informed speculation says that these arrangement are not good for musicians, especially those not on the few remaining majors.

Where did you get your informed speculation from? Is it somebody who actually worked at a label in the last five years? If not, it might not be terribly informed. You’re not telling us, so let’s call this hearsay and move on.

“Musicians in niche categories need to be fearful of the agreements that labels are signing with streaming services,” says music historian Ted Gioia, who has also recorded as a jazz pianist. Some of these deals, he suspects, allow the steamers to pay nothing at all to some artists, including most who record jazz and classical music

This is definitely speculation. There are thousands of artists with thousands of contracts and you couldn’t get a single one to talk to you about this? Then you don’t get to use the claim.

“The record labels could make a case that they don’t need to share royalties with artists whose sales don’t cross a certain threshold. If you’re Lady Gaga or Justin Bieber, you have no problem. But otherwise, you would get no royalties. The nature of these deals are that the rich get richer and the poor get poorer.”

The nature of these completely imaginary deals? Completely imaginary deals that artists are forced to sign at gun point?

Labels that own substantial back catalog — old Pink Floyd and Eagles albums, and earlier music that no longer require royalty payments to musicians — have likely cut much better deals than labels that primarily put out new music, especially those in non-pop genres. Says Gioia: “I suspect we’d find agreements where the labels say, [to the streamers], ‘You can have our whole catalog for $5 million, plus you pay us a fraction of a penny for any song that streams more than a million times.’” You don’t have to be a conspiracy theorist to think this way: The major labels have a number of weaselly little tricks like this one, sometimes called a “digital breakage,” in which musicians get nothing.

This, again, is speculation, but this time about the contents of specific documents that actually exist, and you could report usefully on them if you actually had copies of them. You don’t have copies of them, you haven’t seen them it it looks a lot like you haven’t talked to anybody who has.

Moran compares the appearance of Spotify on the scene to the arrival of Wal-Mart to an American small-town: The new model undercuts the existing ones, and helps put smaller, independent stores out of business.

Mostly, though, independent record stores were put out of business by large chain record stores, and this all happened decades ago.

Indie labels are equally vulnerable. Pi Recordings is a jazz label that puts out recordings by the cream of the avant-garde, including Henry Threadgill, Marc Ribot and Rudresh Mahanthappa. It’s been described as one of the rare success stories in a dark time. But Yulun Wang, who co-runs the label, is not sure how they can stand up against the streaming onslaught.

Apparently everybody is either equally or especially vulnerable.

“You have the guy who buys 20 jazz records a year — $300 a year,” Wang says. “He might buy one or two of our albums. If I convert that guy to Spotify – he’s now getting all-you-can-eat for $120. And the proportion that comes to me is literally pennies. That’s when it over. That’s will force labels like ours to either change the way we do things significantly.”

If a typical customer* buys 2 of your CDs out of 20, he’s spending 10% of $300 with you, and unless you sell direct to consumers, as a label you’re lucky if you see a third of that ($10) of which perhaps half is eaten up by costs specific to CDs: manufacturing, shipping, breakages, returns, overstock and mechanical copyrights that streaming services  would pay for you. That leaves $5. If that same customer spends 10% of his streaming time on your products, you get 10% of $120, and you get to keep maybe half of it ($6). You could have looked into this.

A related popular argument against streaming goes as follows: a stream pays less than 100th of a download, but purchasers almost never listen to a download 100 times therefore streaming generates far less revenue. This would make sense if people only streamed tracks they would have otherwise purchased.

So long as you’re making records people actually want to listen to, you should be fine.

The digital enthusiasts say that labels need to “adjust” to the new world – by taking a piece of musicians’ touring, or cutting “360 deals” in which they get part of every strand of an artist’s revenue stream. But for jazz artists, touring outside New York and a few other cities does not yield much. “If I take 15 percent of someone making $30,000, it’s just less money in their pocket.” At a certain point, the artist can no longer pay the rent. “That’s when it’s game over.”

By “digital enthusiasts” do you mean “people who are made entirely out of straw?” There are real professionals making this market work. You just didn’t talk to any of them.

But it’s not just a problem of scale. There are distinctive qualities to jazz and classical music that make it a difficult fit to the digital world as it now exists, and that punish musicians and curious fans alike.

Not having everything made exactly the way you want it is not a punishment.

To Jean Cook, a new-music violinist, onetime Mekon, and director of programs for the Future Musical Coalition, it further marginalizes these already peripheral styles, creating what she calls “invisible genres.”

Invisible genres which make hundreds of millions of dollars a year from digital platforms, and where entire companies exist only selling their music through digital platforms.

It doesn’t matter if it’s Spotify, Pandora, iTunes, or Beats Music, she says. “Any music service that’s serving pop and classical music will not serve classical music well.”

For balance, it might be sensible to point out here that there are specialist download, streaming and home delivery services, and while some of them are growing (and others aren’t), the majority of sales and streams come from precisely the kind of mainstream retailers Jean is talking about here. They’re not perfect, but clearly it is possible to buy music from them.

The problem is the nature of classical music, and jazz as well, and the way they differ from pop music. They all make different use of metadata – a term most people associate with Edward Snowden’s NSA revelations, but which have a prof

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