Votivo does not use personal identifying information received from you through our web site, online shopping cart, or other means, in any way, other than to provide information about products available from or through Votivo LLC. Personal identifying information given to us for the purpose of product purchases or information is only used to notify you of Votivo LLC. related news or information and to assure proper delivery of ordered goods. Any requests for product information sent to us via regular mail or email is never cultivated to obtain personal identifying information. Votivo LLC. neither sells nor barters information from either our mailing or customer lists and you may at anytime choose to have your name removed from our mailing list by contacting us.

The Votivo LLC website does not extract ANY personal identifying information about you or any applications that you use. Only generic information about your Internet domain name and statistics describing displayed and click-through information is gathered. This information is from time to time used to compile statistical reports to improve our site and better serve our customers.

Votivo takes reasonable precautions to protect the security of your personal information. Our Web site is hosted on secure servers and utilizes SSL secure server software and any personal information that you provide is encrypted while it is being transmitted over the Internet.

If you do not wish to receive e-mail regarding special offers, or catalogs, please let us know by filling out our contact form.

If incorrect items received please call customer service. We will be glad to help you with the return or exchange. For orders that are incomplete or damaged, we will replace the item with no additional shipping charges.

On credit card replacements or exchanges, the original web order will be credited and the replacement or exchange will be recharged.

If you would like to correct or update any information that you have previously provided, you may do so by filling out our contact form, via e-mail to info@votivo.com, or by mail or phone call.