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Convergence 1.0
Hugh Dubberly
Convergence 2.0
Hugh Dubberly
Convergence Experience
Hugh Dubberly
Model-View-Controller Pattern 1
Sean Durham
Conversational Alignment—Compare to our own Model
Austin Henderson
Conversational Alignment—Mental Model of our Interlocutor’s Mental Model
Austin Henderson
Conversational Alignment—Our Mental Models are Converging
Austin Henderson
Conversational Alignment—Creating a Shared Mental Model
Austin Henderson
Fish Bones
Hugh Dubberly
Obtaining Customer Feedback for Traditional Hardware
Tim Misner
Obtaining Customer Feedback for Websites
Tim Misner
Obtaining Customer Feedback for Networked Hardware
Tim Misner
Middle-Out Design
Audrey Crane
Navigating Dynamic Databases
Ryan Reposar
Conversation to Coordinate
Hugh Dubberly
Conversation to Learn
Hugh Dubberly
Conversation for Agreement
Hugh Dubberly
Shannon’s Model of Communication
Hugh Dubberly
Ptolemaic Model
Hugh Dubberly
Models are Ideas About the World
Hugh Dubberly
Conversation to Collaborate
Hugh Dubberly
Copernican Model
Hugh Dubberly
Interaction: Validus
Hugh Dubberly
Starbucks Drink Platform
Sean Durham
Evolve our Models
Hugh Dubberly
Models Guide Our Actions
Hugh Dubberly
Models Explained by Stories
Hugh Dubberly
Models affect what we see
Hugh Dubberly
Observation May Suggest Models
Hugh Dubberly
Shared Models
Hugh Dubberly
Thinking about Explaining our Observations
Hugh Dubberly
Process of Representing An Idea
Hugh Dubberly
Feedback Loops
Hugh Dubberly
Sharing Model
Hugh Dubberly
Seven Stages of Action
Hugh Dubberly
Gulf of Execution and Evaluation
Hugh Dubberly
Man-Machine System
Hugh Dubberly
Types of Systems
Hugh Dubberly
Interaction
Hugh Dubberly
Observations A Source of New Models
Hugh Dubberly
Water Cycle
Hugh Dubberly
Self-Regulating System
Hugh Dubberly
Linear System
Hugh Dubberly
0-2 Learning
Hugh Dubberly, Paul Pangaro and Usman Haque
0-1 Regulating
Hugh Dubberly, Paul Pangaro and Usman Haque
0-0 Reacting
Hugh Dubberly
Levels of Systems
Hugh Dubberly
Learning System
Hugh Dubberly
Research Types
Liz Sanders
Map of Design Research
Liz Sanders
2-2 Conversing
Hugh Dubberly
1-2 Managing and Entertaining
Hugh Dubberly, Paul Pangaro and Usman Haque
1-1 Balancing
Hugh Dubberly, Paul Pangaro and Usman Haque
People-Centered Innovation
Liz Sanders
Dialogic Design Overlaid
Liz Sanders
Alexander Model
Hugh Dubberly
PDCA Quality Cycle
Hugh Dubberly