Support
Warranty
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Warranty Term by Product Type
| Warranty Term | Applicable Products: All FlexScan, FORIS, Raptor, RadiForce, DuraVision, and Accessories |
|---|---|
|
5 years (see details below) |
All FlexScan (except touch panels) and FORIS monitors The warranty period of the LCD panel is five (5) years but usage time of the monitor is limited to 30,000 hours or less from the date of purchase. Raptor WS3001 Usage time is limited to 30,000 hours or less and the warranty period of the LCD panel is three (3) years from the date of purchase. Digital Mammography Monitors RadiForce GX1030, GX540, GX530 Diagnostic Monitors RadiForce RX840-MG, RX840, RX440, RX430, GX340, GS320, RX340, RX320, GX240, GS220, RX240, RX220, RS210, SMD 19102, RS110 Clinical Review Monitors RadiForce MX270W, MX241W, MX240W, MS230W, MX210, MX191, MS170 Surgical Monitors SCD 19102 |
| 3 years |
FlexScan LCD monitors not listed above, eClient products, and i·Sound unit for LCD monitors Clinical Review Monitors RadiForce MS231WT Surgical Monitors RadiForce LX470W, LX300W |
| 2 years |
Re/Vue MG1, Mini, Raptor SQ2802, SQ2801, 5000, and DuraVision monitors
Signal Routing Solutions |
| 18 months |
Surgical Monitors RadiForce EX240W, EX210, EX190W, ES150 |
| 1 year | Optional LCD monitor arms, stands, and hoods that are sold separately from the monitors |
All warranties are valid only in countries or territories where EIZO authorized distributors are located.
| Model | Warranty Term | Brightness Warranty |
|---|---|---|
| CE240W, CE201W, CG220, CG19 |
5 years LCD Panel is 5 years or 30,000 hours which ever occurs first |
Not applicable |
| CG222 |
5 years LCD Panel is 5 years or 30,000 hours which ever occurs first |
5 years or 10,000 when used at the following calibrated level: 80cd/m2 or Less Brightness 5000-6500K colour Temperature |
| CG211, CG221, CG232W |
5 years LCD Panel is 5 years or 30,000 hours which ever occurs first |
5 years or 10,000 when used at the following calibrated level: 100cd/m2 or Less Brightness 5000-6500K colour Temperature |
| CX271, CX270, CX241, CX240, CS240, CS230, |
5 years LCD Panel is 5 years or 30,000 hours which ever occurs first |
Not applicable |
| CG303W, CG301W, CG275W, CG245W, CG243W, CG242W, CG241W, CG223W, CG247, CG246, CG277, CG276 |
5 years LCD Panel is 5 years or 30,000 hours which ever occurs first |
5 years or 10,000 when used at the following calibrated level: 100cd/m2 or Less Brightness 5000-6500K colour Temperature |
General Provisions
Notwithstanding any other provision of this Warranty, EIZO Ltd has no obligation under this Warranty whatsoever in any of the cases as set forth below:
- Any defect of the Product caused by freight damage, modification, alteration, abuse, misuse, accident, incorrect installation, disaster, faulty maintenance and/or improper repair by third party other than EIZO and Distributors;
- Any incompatibility of the Product due to possible technical innovations and/or regulations;
- Any deterioration of display performance caused by the deterioration of expendable parts such as the LCD panel and/or backlight, etc. (e.g. changes in brightness, changes in brightness uniformity, changes in colour, changes in colour uniformity, defects in pixels including burnt pixels, etc.);
- Any defect of the Product caused by external equipment;
- Any defect of the Product on which the original serial number has been altered or removed;
- Any normal deterioration of the product, particularly that of consumables, accessories, and/or attachments (e.g. buttons, rotating parts, cables, User's Manual, etc.); and
- Any deformation, discoloration, and/or warp of the exterior of the product including that of the surface of the LCD panel.
Service by Product Type
RadiForce
G,R & MX Products
ColorEdge
CG, CX & SX Products
FlexScan And All Other Products
