Website Terms and conditions
Cambridge University Press is a syndicate of the University of Cambridge and our principal place of business is at the Edinburgh Building, Shaftesbury Road, Cambridge, CB2 8RU, England. We are a not-for-profit organisation and our VAT number is 823847609. You may contact us by e-mail (information@cambridge.org) or by post to the above address.
This page (together with the documents referred to on it) are the terms and conditions on which we supply any of the content (Content) listed on our websites (our sites) to you. These terms and conditions shall apply to the following sites:
- www.cambridge.org
- tktonline.cambridge.org
- face2faceowbs.cambridge.org
- englishgrammarinuse.cambridge.org
- fourcornersowbs.cambridge.org
- englishunlimitedowbs.cambridge.org
- venturesowbs.cambridge.org
- interchangeowbs.cambridge.org
- grammarandbeyondowbs.cambridge.org
- writingskillsinteractive.cambridge.org
Please read these terms and conditions carefully before registering to access our sites. By using our sites you agree to be bound by these terms and conditions and you will need to accept them, before completing registration to access our sites by clicking on the button marked "Submit" at the end of the registration process. If you refuse to accept these terms and conditions, you will not be able to register to access our sites nor will you be able to order any Products from our sites. When ordering our Products from our sites you will also need to accept an End User Licence Agreement.
You may print a copy of these terms and conditions for future reference.
1. Interpretation
1.1 The definitions and rules of interpretation in this clause apply in these terms and conditions Agreement.
'Activation Code' means the Activation code provided by Customer Services to Users or Institutions for the access of any Products. An Activation Code can be entered to access a particular Product.
'Business Day' means any day which is not a Saturday, Sunday or public holiday in the UK
'Cambridge' / 'we' / 'us' / 'our' means Cambridge University Press
'Confidential Information ' means information that is proprietary or confidential and is either clearly labelled as such or identified as Confidential Information in clause 20
'Content' means Website content and User content whether provided by Cambridge or a third-party.
'Customer Services' means Cambridge's Customer Services team who may contact a User or Institution to arrange a purchase of a Product. Customer Services may also provide specific Product support.
'End User Licence Agreement' means any End User Licence Agreement that any User may be required to accept in order to access a Product.
'Initial Product Period' means either a period of 12 months from the date of access to a Product, or any other period specified at the point of access.
'Institution' means any accredited educational Institution organised and operated exclusively for the purpose of teaching its enrolled students or any corporation or business entity supporting or offering educational courses for its employees or other designated third-parties.
'Intellectual property rights' means all Intellectual property rights including any patent, rights to inventions, utility models, copyright and related rights, database rights, registered design, trade marks, trade names, logos, service marks, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, semi-conductor topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other Intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.
'our sites ' means www.cambridge.org,
tktonline.cambridge.org,
face2faceowbs.cambridge.org,
englishgrammarinuse.cambridge.org,
fourcornersowbs.cambridge.org,
englishunlimitedowbs.cambridge.org,
interchangeowbs.cambridge.org,
venturesowbs.cambridge.org,
grammarandbeyondowbs.cambridge.org,
writingskillsinteractive.cambridge.org and any websites notified to you as part of your registration or access from time to time.
'Product' means any self study or teacher led course(s) accessed by a User whether paid for at full price, discount price, provided without charge or paid for by an Institution on the User's behalf.
'Product Renewal Period' means either each successive 12 month period after the Initial Product Period from first registration that the Product is renewed, or any other period specified at the point of any renewal.
'Security Feature' means any Security Feature implemented by Cambridge including any key, PIN, or password.
'Subscription Fees' means any Subscription Fees payable by an Institution to Cambridge for User Subscriptions
'Term' means the Initial Product Period plus any Product Renewal Periods.
'User(s)'/ 'authorised users'/'you'/'your' means either an individual teacher or student who has registered to use our sites, or an individual teacher or student is authorised to access the Content through a secure network via his/her affiliation with a purchasing Institution as a current teacher, student or employee, and everyone who accesses and/or uses our sites, including people who have registered and people who have been provided with an authorisation code by an Institution or via an offline purchase. References in this agreement to 'you', 'your', 'Users' or 'authorised users' are interchangeable.
'User content' means materials and/or messages uploaded or posted to our sites by Users.
'User Subscriptions' means multiple Activation Codes or User accesses purchased by an Institution for onward distribution to individual Users.
'Virus(es)' means any thing or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the User experience, including worms, trojan horses, viruses and other similar things or devices.
'Website content' means all material contained in our sites including without limitation all Products, articles, discussion content, teaching resources, lesson plans, worksheets, classroom activities, exams, answer keys, text, images, scripts and sounds added to our sites by Cambridge.
'Website discussion forum(s)' means interactive public forums available on our sites. Before Users can upload materials to or download materials from our sites or post messages on our sites forums they must complete registration.
As used in this agreement:
1.2 A person includes an individual, corporate or unincorporated body (whether or not having separate legal personality).
1.3 A reference to a company shall include any company, corporation or other body corporate, wherever and however incorporated or established.
1.4 Words in the singular shall include the plural and vice versa.
1.5 A reference to one gender shall include a reference to the other genders.
1.6 A reference to a statute or statutory provision is a reference to it as it is in force for the time being, taking account of any amendment, extension, or re-enactment and includes any subordinate legislation for the time being in force made under it.
2. Placing an order on our sites and accessing our sites
2.1 By placing an order through our sites, you agree that you are legally capable of entering into binding contracts and are at least 18 years old.
2.2 After placing an order for a Product, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted by us but it does constitute an offer to us to buy the Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by giving you confirmation on screen, followed by an email containing a link to access (the Confirmation). The contract between us (Contract) will only be formed when we send you the Confirmation.
2.3 The Contract will only relate to the Products we have confirmed in the Confirmation.
2.4 These terms and conditions grant Users a non-exclusive, non-transferable licence to access the Content and any Products purchased on our sites.
2.5 Each User must choose a unique username and password at the point of first registration. Usernames and passwords are personal to the registered User and cannot be re-used by anyone else. Access to Products will be granted for an Initial Product Period from first access.
2.6 Institutions that purchase bulk User Subscriptions are granted a non-exclusive non-transferable right to permit Users to use our sites during the Term solely for the Institutions' business operations.
2.7 Any Institution that makes a bulk purchase in accordance with clause 2.6 is bound by these terms and conditions and also undertakes that:
2.7.1 the maximum number of authorised users that it authorises to access and use our sites from time to time shall not exceed the number of User Subscriptions it has purchased;
2.7.2 it will not allow or suffer any User Subscription to be used by more than one individual authorised user;
2.7.3 each authorised user shall keep a secure password for our sites and each authorised user shall keep his password confidential;
2.7.4 it shall maintain a written, up to date list of current authorised users and provide such list to Cambridge within 5 Business Days of Cambridge's written request at any time or times;
2.7.5 it shall permit Cambridge to audit the Institution in order to establish the name and password of each authorised user. Such audit may be conducted no more than once per quarter, at Cambridge's expense, and this right shall be exercised with reasonable prior notice, in such a manner as not to substantially interfere with the Institution's normal conduct of business;
2.7.6 if any of the audits referred to in clause 2.7.5 reveal that any password has been provided to any individual who is not an authorised user, then without prejudice to Cambridge's other rights, the Institution shall promptly disable such passwords and Cambridge shall not issue any new passwords to any such individual; and
2.7.7 if any of the audits referred to in clause 2.7.5 reveal that the Institution has underpaid Subscription Fees to Cambridge, then without prejudice to Cambridge's other rights, the Institution shall pay to Cambridge an amount equal to such underpayment within 10 Business Days of the date of the relevant audit.
2.8 The Institution shall not access, store, distribute or transmit any Viruses, or any material during the course of its use of our sites that:
2.8.1 is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
2.8.2 facilitates illegal activity;
2.8.3 depicts sexually explicit images;
2.8.4 promotes unlawful violence;
2.8.5 is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability; or
2.8.6 in a manner that is otherwise illegal or causes damage or injury to any person or property, and Cambridge reserves the right, without liability or prejudice to its other rights to the Institution, to disable the Institution's access to any material that breaches the provisions of this clause 2.8.
2.9 The Institution shall not, except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties and except to the extent expressly permitted under these terms and conditions, attempt to:
2.9.1 copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of our sites (as applicable) in any form or media or by any means; or
2.9.2 attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of our sites; or
2.9.3 access all or any part of our sites in order to build a product or service which competes with our sites; or
2.9.4 use our sites to provide services to third parties; or
2.9.5 license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make our sites available to any third party except the authorised users, or
2.9.6 attempt to obtain, or assist third parties in obtaining, access to our sites, other than as provided under this clause 2; and
2.9.7 using all reasonable endeavours, allow any unauthorised access to, or use of our sites and, in the event of any such unauthorised access or use, shall promptly notify Cambridge.
2.10 Any rights provided under these clauses 2.6 – 2.8.7 are granted to the Institution only, and shall not be considered granted to any subsidiary or holding company of the Institution.
2.11 Usernames and passwords must be kept confidential and may only be used by the User subject to these terms and conditions. Unauthorised use of the username and password, either with or without the User's knowledge and consent, shall be considered a breach of these terms and conditions. Users agree to notify Cambridge of any known or suspected breach of security, including loss, theft or disclosure of usernames or passwords.
2.12 The Institution shall ensure that any and all Users' access to our sites is kept secure and shall use the best available security practices and systems to prevent, and take prompt and proper remedial action against unauthorised access, copying, modification, storage, reproduction, display or distribution of Website content.
2.13 Where Cambridge uses Security Features in relation to the Services (wholly or in part), the Security Features must, unless Cambridge notifies the Institution otherwise, be kept confidential and not lent, shared, transferred or otherwise misused.
2.14 If the Institution becomes aware of any misuse of our sites, or any security breach in connection with these terms and conditions that could compromise the security or integrity of our sites or otherwise adversely affect Cambridge, or if the Institution learns or suspects that any Security Feature has been revealed to or obtained by any unauthorised person, the Institution shall, at the Institution's expense, promptly notify Cambridge and fully co-operate with Cambridge to remedy the issue as soon as reasonably practicable.
2.15 The Institution agrees to co-operate with the Cambridge's reasonable security investigations.
2.16 Cambridge may change Security Features on notice to the Institution or the Institution's Users.
2.17 In respect of Institutions that purchase bulk Products, the Institution shall:
2.17.1 provide Cambridge with:
a) all necessary co-operation in relation to these terms and conditions; and
b) all necessary access to such information as may be required by Cambridge in order to supply our sites;
2.17.2 comply with all applicable laws and regulations with respect to its activities under these terms and conditions;
2.17.3 ensure that the authorised users use our sites in accordance with these terms and conditions and shall be responsible for any authorised user's breach of these terms and conditions;
2.17.4 ensure that its network and systems comply with the relevant specifications provided by Cambridge from time to time as set out on our sites; and
2.17.5 be solely responsible for procuring and maintaining its network connections and telecommunications links from its systems to Cambridge's data centres, and all problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to the Institution's network connections or telecommunications links or caused by the internet.
2.18 If any unauthorised use is made of our sites and such use is attributable to the act or default of, the Institution then, without prejudice to Cambridge's other rights and remedies, Cambridge may impede access to our sites.
3. Content
3.1 Cambridge shall, during the Term, provide the Content and make available the Website content to Users on and subject to these terms and conditions.
3.2 Cambridge shall use commercially reasonable endeavours to make the Content available 24 hours a day, seven days a week, except for:
3.2.1 planned maintenance carried out during a maintenance window, details of which will be notified to Users by an announcement on the Website five Business days prior to the maintenance; and
3.2.2 unscheduled maintenance and in such circumstances Cambridge shall use reasonable endeavours to give the Users and Institutions prior notice.
4. Price and payment
4.1 You must accept these terms and conditions before registering to access our sites and you must accept the necessary End User Licence Agreement before making a purchase of, or accessing, any Product on our sites.
4.2 The price of our products is the price in force on the date and at the time on which we process your order. We make every effort to ensure that the prices on our website are accurate. Nevertheless, as our sites contain a large number of Content it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our order procedures and the price quoted on our sites will be the price you pay. However we are under no obligation to provide the Product to you at an incorrec
