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Privacy Policy

About us

This website is operated by Cambridge University Press, which is a trading name of the Chancellor, Masters and Scholars of the University of Cambridge. Our principal place of business is at the University Printing House, Shaftesbury Road, Cambridge, CB2  8BS. Cambridge University Press, the University of Cambridge and its associated companies will use the information we collect from you in accordance with this policy. A list of our associated companies is available on request to legalservices@cambridge.org.

Our approach

Your privacy is important to us. We want to make sure that when we collect information from you we do so in a way that does not infringe your privacy. Our policy explains how we do this.

By registering or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.

For the purpose of the Data Protection Act 1998, the “data controller” is Cambridge University Press. Our principal place of business is at the University Printing House, Shaftesbury Road, Cambridge, CB2 8BS.

Collection of information

We may collect names, email and postal addresses, telephone numbers, professions, purchase and mailing history from you if you order from us or complete an online form (for instance to join our email services).

Where applicable, we may also  retain your test scores, course progress, personal messages and time spent on activities.

Use of information

Your information will enable us to provide you with access to our website and to carry out administration, statistical analysis and market research. If you have requested any goods or services then we will use your information to supply the goods or services, to bill you and to contact you where necessary concerning your order.

Where you are a student of an institution, we will share your test scores, course progress, forums  and time spent on activities, or any other relevant information to your relevant teacher or institution.

Where you have consented, we may contact you on occasion by post, telephone, fax and email about products and services we think might be of interest to you. If you decide in the future that do not want to receive such information, please email mlist@cambridge.org.

Where you have consented, we may make your details available to other reputable organisations whose product or services we think might be of interest to you. If you decide in the future that you do not want us to make your information available in this way please email mlist@cambridge.org.

We may transfer your personal details to other regions in which we have offices throughout the world, namely Europe, the Middle East and Africa; the Americas; and Asia-Pacific. You should be aware that some of our branches are in countries which do not have data protection laws. If you do not want us to make the information available in this way email mlist@cambridge.org.

We may disclose your information to our agents and service providers for the purposes set out above.

All personal information received by you is subject to processing centrally in the Europe branch of Cambridge University Press, England. We will retain your information for a reasonable period or as long as the law requires.

Cookies

We use cookies on this web site. Cookies are small amounts of information that we transfer to your computer’s hard drive through your web browser. They tell us when you have visited our site and where you have been. They do not identify you personally, just the presence of your browser. Cookies make it easier for you to log on and use the site during future visits. They also enable us to provide you with a more personalised service. Should you wish to do so, your browser’s help section should be able to warn you before accepting cookies and how to filter or disable them, although in the latter case, you may not be able to use certain features on our site.

Accessing information on the website

The information made available to you on the website, including but not limited to your test scores, progress, forums and time spent on activities will only be available to you (where applicable, your teacher or institution) for the duration of your membership. Personal messages will only be made available to you, but access will also be limited to the duration of your membership.

Your rights

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at legalservices@cambridge.org. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.

Contact

If you have any requests in relation to the use we make of your information, please email mlist@cambridge.org.

All other comments and queries relating to the administration of your relationship with us, our use of your information and this Privacy Policy are welcomed and should be addressed to The Legal and Business Affairs Department, Cambridge University Press, University Printing House, Shaftesbury Road, Cambridge, CB2 8BS, England (legalservices@cambridge.org).

End User Licence Agreement

IMPORTANT NOTICE: PLEASE READ CAREFULLY BEFORE ACCESSING ANY PRODUCT FROM THIS WEBSITE:

This licence agreement ("Licence") is a binding legal agreement between you ("Licensee" or "you") and Cambridge University Press a trading name of the Chancellor, Masters and Scholars of the University of Cambridge. Our principal place of business is at The University Printing House, Shaftesbury Road, Cambridge, CB2 8BS (referred to in this Licence as "Cambridge", "Licensor", "us" or "we") for:

• Any self study or teacher led course accessed by you or by an Institution, whether paid for at full price, discount price, provided without charge or paid for by an Institution on your behalf ("Product"); and/ or
• Any printed materials or any online or electronic documentation ("Documentation").

We licence use of the Product and Documentation to you on the basis of this Licence. We do not sell the Product or Documentation to you. We remain the owners of the Product and Documentation at all times.

OPERATING SYSTEM REQUIREMENTS: THIS PRODUCT REQUIRES A MINIMUM OF 512MB OF INSTALLED RAM MEMORY AND CONNECTION TO THE INTERNET, WE RECOMMEND A CONNECTION SPEED OF AT LEAST 1MBPS.

FOR tktonline.cambridge.org THIS PRODUCT ALSO REQUIRES A MAC OR WINDOWS COMPUTER USING CHROME 10+, FIREFOX 3.5+, SAFARI 4+, INTERNET EXPLORER 8 OR OPERA 10+. THIS PRODUCT ALSO REQUIRES OPERATING SYSTEM WINDOWS XP/200/VISTA/2003/7 OR OSX 10.3+ WITH A SCREEN RESOLUTION OF 1024x768 OR HIGHER USING PENTIUM 4 OR A NEWER COMPUTER PROCESSOR THAT SUPPORTS SSE2 

FOR face2faceowbs.cambridge.org THIS PRODUCT ALSO REQUIRES A MAC OR WINDOWS COMPUTER USING CHROME 12+, FIREFOX 5+, SAFARI 4+ OR INTERNET EXPLORER 8+. THIS PRODUCT ALSO REQUIRES OPERATING SYSTEM WINDOWS XP/VISTA/7 OR MAC OS X 10.5+.

FOR englishgrammarinuse.cambridge.org THIS PRODUCT ALSO REQUIRES A MAC OR WINDOWS COMPUTER USING INTERNET EXPLORER 8+, FIREFOX 3+, SAFARI 3+ OR GOOGLE CHROME 15+.THIS PRODUCT ALSO REQUIRES ADOBE FLASH PLAYER 10 AND JAVASCRIPTS AND POP-UPS ENABLED. THIS PRODUCT IS NOT COMPATABLE WITH OTHER IPADS OR OTHER TABLETS.

FOR fourcornersowbs.cambridge.org,
englishunlimitedowbs.cambridge.org,
venturesowbs.cambridge.org,
interchangeowbs.cambridge.org,
grammarandbeyondowbs.cambridge.org,AND
writingskillsinteractive.cambridge.org THIS PRODUCT ALSO REQUIRES A MAC OR WINDOWS COMPUTER USING CHROME 12+, FIREFOX 5+, SAFARI 4+ OR INTERNET EXPLORER 8+.

IMPORTANT NOTICE TO ALL USERS:

• BY CLICKING ON THE "BUY" OR "ACCEPT" BUTTON BELOW AND ACCESSING THIS WEBSITE (www.cambridge.org, tktonline.cambridge.org,
  face2faceowbs.cambridge.org, englishgrammarinuse.cambridge.org, fourcornersowbs.cambridge.org, englishunlimitedowbs.cambridge.org,
  venturesowbs.cambridge.org ,interchangeowbs.cambridge.org,
  grammarandbeyondowbs.cambridge.org OR
  writingskillsinteractive.cambridge.org) AND ANY OTHER WEBSITES NOTIFIED TO YOU AS PART OF YOUR REGISTRATION AND/OR ACCESS TO PRODUCT(S) FROM TIME TO TIME (TOGETHER ''OUR SITES'') YOU AGREE TO THE TERMS OF THIS LICENCE WHICH WILL BIND YOU AND THE INSTITUTION YOU ARE AUTHORISED TO REPRESENT. THE TERMS OF THIS LICENCE INCLUDE, IN PARTICULAR, LIMITATIONS ON LIABILITY IN CLAUSE 11.
• IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENCE, WE WILL NOT LICENSE THE PRODUCT AND DOCUMENTATION TO YOU AND YOU MUST DISCONTINUE THE ACCESS PROCESS NOW BY CLICKING ON THE "CANCEL" BUTTON BELOW. IN THIS CASE THE ACCESSING PROCESS WILL TERMINATE.

IMPORTANT NOTICE TO CONSUMERS:

AS A CONSUMER, YOU HAVE THE RIGHT TO WITHDRAW FROM YOUR TRANSACTION WITHOUT CHARGE AND WITHOUT ANY REASON BEFORE ACCESSING THE PRODUCT OR DOCUMENTATION.

HOWEVER, YOU WILL LOSE THE RIGHT TO CANCEL THE TRANSACTION ONCE THE COOLING OFF PERIOD (7 DAYS FROM THE DATE OF FIRST ACCESS) HAS EXPIRED.

THIS DOES NOT AFFECT YOUR CONSUMER RIGHTS FOR DEFECTIVE ACCESSED PRODUCTS AND DOCUMENTATION.

You should print a copy of this Licence for future reference.

In the event of any comments or questions concerning these terms of use, please contact us by emailing legalservices@cambridge.org or writing to The Legal Services Director at The Edinburgh Building, Shaftesbury Road, Cambridge, CB2 8RU, England.

1 Interpretation

''Activation Code'' means the Activation code provided by Customer Services to Users or Institutions for the access of any Products. An Activation Code can be entered to access a particular Product.

''Business Day'' means any day which is not a Saturday, Sunday or public holiday in the UK.

''Cambridge'' / ''we'' / ''us'' / ''our'' means Cambridge University Press.

''Content'' means Website content and User content whether provided by Cambridge or a third-party.

''Customer Services'' means Cambridge''s Customer Services team who may contact a User or Institution to arrange a purchase of a Product. Customer Services may also provide specific Product support.

''End User Licence Agreement'' means any End User Licence Agreement that any User may be required to accept in order to access a Product.

''Initial Product Period'' means either a period of 12 months from the date of access to a Product, or any other period specified at the point of access.

''Institution'' means any accredited educational Institution organised and operated exclusively for the purpose of teaching its enrolled students or any corporation or business entity supporting or offering educational courses for its employees or other designated third-parties.

''Intellectual property rights'' means all Intellectual property rights including any patent, rights to inventions, utility models, copyright and related rights, database rights, registered design, trade marks, trade names, logos, service marks, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, semi-conductor topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other Intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.

''our sites'' means www.cambridge.org,
tktonline.cambridge.org,
face2faceowbs.cambridge.org, englishgrammarinuse.cambridge.org,
fourcornersowbs.cambridge.org,
englishunlimitedowbs.cambridge.org,
venturesowbs.cambridge.org, interchangeowbs.cambridge.org,
grammarandbeyondowbs.cambridge.org,
writingskillsinteractive.cambridge.org and any websites notified to you as part of your registration or access from time to time.

''Product'' means any self study or teacher led course(s) accessed by a User whether paid for at full price, discount price, provided without charge or paid for by an Institution on the User''s behalf.

''Product Renewal Period'' means either each successive 12 month period after the Initial Product Period from first registration that the Product is renewed, or any other period specified at the point of any renewal.

''Security Feature'' means any Security Feature implemented by Cambridge including any key, PIN, or password.

''Subscription Fees'' means any Subscription Fees payable by an Institution to Cambridge for User Subscriptions

''Term'' means the Initial Product Period plus any Product Renewal Periods.

''User(s)''/ ''authorised users''/''you''/''your'' means either an individual teacher or student who has registered to use our sites, or an individual teacher or student is authorised to access the Content through a secure network via his/her affiliation with a purchasing Institution as a current teacher, student or employee, and everyone who accesses and/or uses our sites, including people who have registered and people who have been provided with an authorisation code by an Institution or via an offline purchase. References in this agreement to ''you'', ''your'', ''Users'' or ''authorised users'' are interchangeable.

''User content'' means materials and/or messages uploaded or posted to our sites by Users.

''User Subscriptions'' means multiple Activation Codes or User accesses purchased by an Institution for onward distribution to individual Users.

''Virus(es)'' means any thing or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the User experience, including worms, trojan horses, viruses and other similar