Build the perfect helpdesk
The Helpdesk as a Platform is here. Power up your customer service with your apps and backend systems.
All Apps
Made by Kayako
Made by Friends
Asset Management
Asset management (ITIL) in Kayako
Premium app by Holbi
Attachments Tab
Bring all of a ticket's attachments into one list
Free app by Dewak
Basecamp
Manage and export Basecamp todo items without leaving Kayako
Direct Login
Directly login to Kayako by clicking on emails from Kayako
Premium app by Dewak
Drupal
Easier ticket submission direct from Drupal website interfaces
Export2Excel
Export various screens from Kayako to excel with a single click
Premium app by Dewak
Freshbooks
Time entry and user integration between Kayako and Freshbooks
JIRA
Integrate a Kayako helpdesk with Atlassian JIRA
Premium app by Dewak
Joomla
Easily manage tickets without leaving a Joomla site
Joomla-Kayako LoginShare
Single sign-on between Joomla and Kayako
Premium app by Holbi
Mailchimp
MailChimp is the best way to send email newsletters
Salesforce
Import Salesforce user accounts into your Kayako helpdesk
Salesforce
Close the sales loop by integrating Kayako with Salesforce
Premium app by Holbi
SAML Single Sign-On
Single sign on authentication, to integrate Kayako with other authentication systems
Spell Checker
Add an in-browser spell checker to the ticket reply area
Premium app by Holbi
SugarCRM
Close the CRM loop with SugarCRM integration
Premium app by Holbi
Support Pay
Full payment gateway solution for your Kayako helpdesk
Premium app by Holbi
Ticket Translator
Translate tickets into a language of your choice
Premium app by Kayako Solutions
Timer
Automatic recording of time worked on tickets
Premium app by Holbi
Wallboard
A big-screen friendly overview of the helpdesk
Free app by Dewak
WHMCS
Create and update Kayako tickets without leaving WHMCS
WHMCS
Full end-to-end integration between Kayako and WHMCS
Premium app by Heap Software
WordPress
Single sign-on and integration with WordPress
More apps available from the Kayako community
Kayako apps and popular apps from third-parties are listed above, but there's many more from the Kayako community available. Check them out on Kayako Forge
Apps for Kayako Download customers
At present, these apps can only be used by Download customers (who install and maintain Kayako on their own server).
We are working on bringing this functionality to our OnDemand customers - stay tuned. OnDemand customers can still take full advantage of all of the powerful Kayako APIs to integrate their helpdesk with other systems.
Are these apps supported by Kayako?
We support the Made by Kayako apps — we'll make sure they're up to date and will help you with any issues.
The Made by Friends apps have been built by third-parties. We only list well supported apps from established developers here. You'll find more information about them by clicking through to their websites.
Create your own apps
Kayako is the world's most developer friendly helpdesk - there's even an open source and a third-party solutions ecosystem built around it.
With our PHP framework, you can rapidly extend and modify your core helpdesk's functionality, and even build your own apps on top of your helpdesk to integrate even further.
Find out more about what's available for developers.
How do I install an app?
Click through to the app's download page (or purchase page, if it is a premium third-party app). It is typically a case of downloading the app package, uploading it to your helpdesk and configuring the app in the admin control panel.