Contact Cracker Barrel

Got something to share with us? We'd love to hear from you

Whether it's a question, suggestion or a complaint, tell us about it. You can use our online forms, contact by telephone, or write us with your comments. Also, make sure to visit our FAQs section. We may already have an answer to your question!

Cracker Barrel Employees: Please use our employee feedback form.

Send us your feedback

Some fields like name or address are optional, however, if you don't provide your name or other information, Cracker Barrel may be unable to respond to your message. Feedback fields are limited to 2500 characters or approximately 500 words.

Please see our Privacy Policy.

Your Name

First

Last

Your Address

Street 1

Street 2

City

State/Province

* ZIP/Postal

Country

Daytime Phone

* Email Address

Yes, I would like to receive Cracker Barrel updates via email.

What type of feedback are you sending?

General Feedback
Compliment, question or suggestion Complaint
Dissatisfied with your visit to Cracker Barrel for any reason

Do you think what happened to you was due to discrimination?

Yes No

* Enter your general feedback to us below:

Please provide the date and time of day of your visit.

Which Cracker Barrel did you visit? Please include City, State, Interstate, & Exit number if known.

* Please let us know why you were dissatisfied with your visit. Be sure to include any details you think will help us to best resolve your complaint (e.g. store location, date of visit, etc.):

Please provide the date and time of day of your visit.

Which Cracker Barrel did you visit? Please include City, State, Interstate, & Exit number if known.

* If you think what happened to you was because of your race, color, national origin, or religion, please answer the following questions. Please select the appropriate category from the list below.

* Briefly describe your complaint. What happened?

* Please explain why you think what happened was because of your race, color, national origin, or religion.

* Please identify any witnesses aware of what happened to you or your group (for example, others in your party), and how Cracker Barrel can reach them (phone number, email address, street address).

* Please identify or describe the Cracker Barrel employees involved and state what each did. If you have any notes, papers, documents, or other information relating to what happened that can assist us with identifying the involved employees, please explain.

If you were able to speak with a manager, please name or describe the manager, and state the manager's response.

Please describe where you were seated in the restaurant (i.e., dining room 1, 2, or 3), and either your table number or where the table was located in the dining room, if known.

How many guests were in your party? Were they all present when you provided your name at the host podium?

If you recall your server's name please provide it. If not, please provide a description of this person.

Please list what the individuals in your party ordered to eat, or what items were purchased in the retail area, if applicable.

* Do you have a copy of your receipt, if applicable? If you have a copy, can you provide the receipt number? (located at the top of r

Find Us!

Contact Cracker Barrel

Got something to share with us? We'd love to hear from you

Send us your feedback