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CASE-MATE CUSTOMER SERVICE

For questions regarding the status of your order, or to help you find the perfect product to meet your needs, please submit your support request and a member of our Customer Service Team will be at your service.

CALL US:

TOLL FREE 1-866-689-3432
Customer Service is available M-F 9:00 AM to 6:00 PM EST

SELF SERVICE:

Please refer to the CUSTOMER HAPPINESS GUIDE for answers to most common questions including shipping information, as well as our return policy and warranty policy details.

Case-Mate PRIVACY POLICY

Knowledge Book Pages Rated Most Helpful


Customer Happiness Guide ~ What is the Case-Mate return or exchange policy?
Customer Happiness Guide ~ What is Case-Mate's Warranty policy?
Customer Happiness Guide ~ When will my order ship?
Customer Happiness Guide ~ How do I return an item?
Customer Happiness Guide ~ How do I file a warranty claim?
Customer Happiness Guide ~ What image dimensions are recommended for the best result?
Customer Happiness Guide ~ Are the images printed in CMYK or RGB? (Geek alert!)
Customer Happiness Guide ~ How do I know my order went through?
Customer Happiness Guide ~ If my device gets dropped does the Case-Mate warranty cover damage to my device?
Customer Happiness Guide ~ Can I save a copy of the design so I can show it to my friends?