Contact Us

Please contact us if you need assistance or have any questions, comments, or suggestions.


Customer service for institutional customers:

Email: usinfo@elsevier.com Phone:+1 (888) 615-4500 (toll-free in U.S.) Telephone service hours: Monday through Friday 8:00 AM to 8:00 PM Central Standard Time


Customer Service for Europe, Middle East and Africa (9am-6pm GMT+1, Amsterdam office)

Email: nlinfo@elsevier.com

Phone:+31 (0) 20 485 3767


Customer Service for Asia & Pacific (9am-6pm SST, Singapore office)

Email: sginfo@elsevier.com

Korean Customers: krinfo@elsevier.com

Phone:+65 6349 0222


Customer Service for Japan (9,30am-5,30pm JST, Tokyo office)

Email: jpinfo@elsevier.com

Website: japan.elsevier.com

Phone:+81 (3) 5561 5035


Mailing address:

Procedures Consult, Elsevier
3251 Riverport Ln
Maryland Heights, MO 63043
USA


General Information and Subscription Inquiries:

Email: proceduresconsult.groupinfo@elsevier.com Phone:+1 (888) 615-4500 (toll-free in U.S.) or +1 (314) 997-1176 Fax:+1 (314) 453-4777 Telephone service hours: Monday through Friday 8:00 AM to 5:00 PM Central Standard Time


Product Management:

Lou Pilla
Director of Product Strategy, Performance Management Group
Email: l.pilla@elsevier.com

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