Long Term Support

Eclipse is well known for being an open source community that embraces commercial adoption.  As your customers come to depend on products built on Eclipse technology, the ability to maintain these products through their complete life cycle becomes an important part of your value proposition.
Maintenance is a major part of the life cycle of a software project. Eclipse LTS enables long term maintenance for Eclipse technologies. Stay on top of regular software updates to avoid problems upfront. React to problems that impede your users.

The Problem

You are using Eclipse technology as an underlying platform for your business critical applications.

You or your customer are using the solution for years. Then your system breaks due to a bug in the underlying Eclipse components, due to a new feature, an operating system upgrade or some other reason.

Now what? Eclipse code is open source. You can either fix the code yourself (which isn't really easy), rely on the community or  ask others for help and support. This is where the Long Term Support Initiative comes into the picture.

The Solution

Eclipse users and contributors and the Eclipse Foundation are working together to create an eco-system for Long-Term Support of the Eclipse code.

Within this eco-system, you will find many companies or individuals that will service you. Access to the right organization is available in the LTS Marketplace.

The advantage over doing it yourself or working outside of the LTS eco-system is that your service provider (who should be a member of the LTS Working Group) is a subject matter expert and has access to existing issues. He will provide you with reliable new builds, aggregated and tested in the shared Eclipse Long-Term Support infrastructure.

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The group is led by the following organizations