IT

IT departments at mid-sized enterprises have limited time and resources. They must devote their energy to maintaining network health and security, rather than addressing the cost of the network and managing the numerous suppliers. Without the right tools and expertise, the process of selecting, implementing, and managing networks and circuits often results in downtime and costly billing errors.

There is a better way.

vCom’s technical support team manages all technical issues and trouble tickets on a 24x7x365 basis, and drives carrier escalations to reduce service-impacting outages, while providing ticket updates through the vManager portal. vManager also enables your team to view your inventory across all carriers, by product or by site, along with features and attributes. The cloud-based software also provides a consolidated view of spend across all phone and data products and carriers, and serves as a central repository of information to analyze and manage your telecom environment.

In addition, vCom delivers:

• Savings of 20-30% of your total telecom costs
• Elimination of billing errors and control over telecom expenses
• Visibility over procurement activities, inventory, spending, and contracts
• A single point of contact for all telecom needs including procurement, support, and billing disputes, across the nation, regardless of the carrier, through a dedicated team of specialists
• A single invoice for all telecom expenses, with automated G/L coding and A/P posting reports