Customer Care Centers
You may pay your bill at these convenient locations:
Oahu Customer Care Centers
View All Oahu Customer Care Centers
Click here to view the Holiday Schedule for all Oahu Customer Care Centers.
Oceanic Time Warner Cable | |
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Address: | P.O. Box 30050 |
City, State, Zip: | Honolulu, Hawaii 96820-0050 |
Mail in your bill payments to this P.O. Box. Do not mail payments to other office locations. |
Mililani Tech Park Office | |
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Address: | 200 Akamainui St. |
City, State, Zip: | Mililani, Hawaii 96789 |
Hours: | Monday through Friday: 7:30am - 6:00pm. Saturday: 8:00am - 4:15pm. |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | 24 hours - outside main office. Processed the following workday, Mon-Fri. |
Location: | Directions & Map |
Ward Centers Office | |
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Address: | 940 Auahi Street, 2nd Floor |
City, State, Zip: | Honolulu, Hawaii 96814 |
Hours: | Monday to Saturday: 8:30am - 6:00pm. |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | 24 hours - front door. Processed the following workday, Mon-Fri. |
Location: | (Corner of Ward Ave. and Auahi St.) Directions & Map |
Hawaii Kai Office | |
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Address: | Koko Marina Shopping Center 7192 Kalanianaole Hwy. |
City, State, Zip: | Honolulu, Hawaii 96825 |
Hours: | Mon., Tues., Thurs., Fri.: 8:30am - 5:00pm. Wednesday: 8:30am - 6:00pm. (closed from 1:00pm -2:00pm.) |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | 24 hours - outside front door. Processed the following workday, |
Location: | Directions & Map |
Kaneohe Office | |
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Address: | Windward City Shopping Center 45-480 Kaneohe Bay Drive |
City, State, Zip: | Kaneohe, Hawaii 96744 |
Hours: | Mon., Tues., Thurs. - Sat.: 9:00am - 5:00pm. |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | None. |
Location: | Directions & Map |
Hickam AFB Office | |
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Address: | Hickam Exchange Bldg 1232 |
City, State, Zip: | Hickam, Hawaii 96853 |
Hours: | Monday through Friday: 9:00am - 5:00pm (closed from 1:00pm - 2:00pm) |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | 24 hours - outside office. Before 4:30pm, processed same day. After 4:30pm, processed the following business day. |
Location: | Directions & Map |
Navy Exchange Kiosk - Sales Only | |
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Address: | 4725 Bougainville Drive, Building 631 |
City, State, Zip: | Honolulu, HI 96818 |
Hours: | Monday through Saturday: 9:00am - 9:00pm (closed from 1:00pm - 2:00pm) |
Accepts: | Sales only. No payments or equipment exchanges. |
Drop Box: | None. |
Location: | Kiosk is located on the first floor, at the base of the escalator. Directions & Map |
Foodland and Sack 'n Save | |
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Locations: | Foodland and Sack 'n Save Courtesy Counters |
Accepts: | Cash, Check and Money Order payments between 7:00am and 7:00pm. |
Note: | Each store charges a handling fee. You must provide your Oceanic account number or Oceanic bill statement. |
Maui Customer Care Centers
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Click here to view the Holiday Schedule for all Maui Customer Care Centers.
Kahului Office | |
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Address: | 158 Ma'a Street |
City, State, Zip: | Kahului, Hawaii 96732 |
Hours: | Monday through Friday: 8:00am - 6:00pm. Saturday: 9:00 am - 3:00 pm. |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | 24 hours - outside main office. Processed by the following business day. |
Location: | Directions & Map |
Lahaina Office | |
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Address: | 910 Honoapiilani Hwy Suite 6 |
City, State, Zip: | Lahaina, Hawaii 96761 |
Hours: | Monday through Friday: 8:00am - 5:00pm (closed from 1:00pm - 2:00pm). Saturday: 9:00am - 3:00pm. |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | 24 hours - outside main office. Processed by the following business day. |
Location: | Directions & Map |
Queen Kaahumanu Center Kiosk - Sales Only | |
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Address: | 275 West Kaahumanu Avenue |
City, State, Zip: | Kahului, HI 96732 |
Hours: | Monday through Saturday: 9:30am - 9:00pm Sunday: 10:00am - 5:00pm |
Accepts: | Sales only. No payments or equipment exchanges. |
Drop Box: | None |
Location: | Kiosk is located near center stage, next to the elevator. |
Big Island Customer Care Centers
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Click here to view the Holiday Schedule for all Big Island Customer Care Centers.
Hilo Office | |
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Address: | 548 Kanoelehua Ave. |
City, State, Zip: | Hilo, Hawaii 96720 |
Hours: | Monday through Thursday: 8:30am - 4:30pm. Friday: 8:30am. - 6:00pm. Saturday: 9:00am - 1:00pm. |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | 24 hours - outside main office. Processed by the following business day. |
Location: | Directions & Map |
Kona Office | |
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Address: | 73-4876 Kanalani Street |
City, State, Zip: | Kailua-Kona, Hawaii 96740 |
Hours: | Monday through Friday: 8:00am - 5:00pm Saturday: 9:00am - 1:00pm. |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | 24 hours - outside main office. Processed by the following business day. |
Location: | Directions & Map |
Kauai Customer Care Centers
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Click here to view the Holiday Schedule for all Kauai Customer Care Centers.
Lihue Office | |
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Address: | Lihue Industrial Park - Phase 2 3022 Peleke Street |
City, State, Zip: | Lihue, Hawaii 96766 |
Hours: | Monday through Friday: 8:00am - 5:00pm. Saturday: 8:00am - 1:30pm. |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | 24 hours - (in lobby or door slot) Business hours - processed same day. After hours - processed next day. |
download | Directions & Map |
Princeville Mail Service Center | |
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Address: | Princeville Shopping Center 5-4280 Kuhio Hwy |
City, State, Zip: | Princeville, Hawaii 96722 |
Drop Box: | Payments only. Processed on the following business day. |
Location: | Directions & Map |
Lanai Customer Care Center
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Click here to view the Holiday Schedule for the Lanai Customer Care Center.
Lanai Office | |
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Address: | 730 Lanai Ave. Suite # 118A |
City, State, Zip: | Lanai City, Hawaii 96763 |
Hours: | Thursday & Friday: 8:00am. - 4:15pm. (Closed from 11:30am - 12:30pm) |
Accepts: | Check or Cash - exact amount only. |
Drop Box: | None. |
Location: | Directions & Map |
Molokai Customer Care Center
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Click here to view the Holiday Schedule for the Molokai Customer Care Center.
Molokai Office | |
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Address: | On Uili St., Lot 18 Go west of Kaunakakai onto Maunaloa Highway - across the 7th Day Adventist Church. |
Hours: | Thursday & Friday: 8:00am - 4:15pm (closed from 11:30am -12:30pm) |
Accepts: | Cash, Check, Credit Card and Money Orders. |
Drop Box: | None. |
Location: | Directions & Map |