Holiday Season (1) New at Shopatron (6) Account Configuration (6) Initial Setup (7) Fulfillment Management (4) Managing Orders (9) How-To Videos (1) Managing Product Data (10) Ecommerce Tools (11) Managing Shipping Methods (3) Shipping (6) Returns and Refund Management (6) 1TEAM Policies (6) Online Marketing (5) Integration Toolset and Marketplace (2) Support and Resources (4) Finance and Accounting (6) Reporting (7)

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Merchant Support Center

Holiday Season(1) eCommerce Holiday Truths	New at Shopatron(6) Product Updates and Enhancements (Shopatron Manufacturer) Product Updates and Enhancements (Shopatron Retailer) Weekly statements starting in May 2015 Modification de la création des relevés Shopatron Änderungen des Shopatron Abrechnungsverfahrens Modifiche alla procedura di creazione degli estratti conto in Shopatron	Account Configuration(6) Account overview Manage users and permissions Notification preferences Location management Payment preferences Other account preferences
Initial Setup(7) Welcome to Shopatron Resources for initial setup SimpleStart vs Professional Online Store checklist Complete Web Site checklist Checkout Integration checklist How-To Videos: Using product data management tools	Fulfillment Management(4) Order types and delivery options Types of fulfillment Fulfillment partner integration In-Store Pickup delivery options	Managing Orders(9) Order fulfillment basics Order status definitions Canceling items and orders Managing Backorders and Preorders Split Orders Order Notes Other Order Tools Email Notifications for Orders Automated emails
How-To Videos(1) How-To Videos: Using product data management tools	Managing Product Data(10) Working with products Using CSV data in Excel Setting featured products Specifying product availability Editing product data Managing product uploads Adding YouTube videos to products Digital content products Shopatron custom websites How-To Videos: Using product data management tools	Ecommerce Tools(11) Promotions Customer Experience Bonus Tool Expedited Order Assignment Merchant Assigned Orders Gift Cards Customer Survey Custom URLs and Redirects Shipping Methods Tool Pro Stores Directed Search Promotional Card Program
Managing Shipping Methods(3) Introduction to shipping methods Other shipping method considerations Shipping methods glossary	Shipping(6) Shipping policies and best practice Shipping basics Entering tracking information for orders Packaging guidelines for shipping orders Shipping issues and problems Shipping international orders	Returns and Refund Management(6) Return policy for Shopatron orders Processing a customer return Returns for Ship to Store orders Issues with a customer return Refunds for customers Exchanges
1TEAM Policies(6) Shipping policies and best practice 1TEAM program information Fraud and chargeback policies Performance metrics and targets Shopatron order management fees Participation guidelines and policy violations	Online Marketing(5) Online marketing overview Using email marketing to boost sales Search Engine Optimization (SEO) Pay Per Click (PPC) Marketing Affiliate marketing	Integration Toolset and Marketplace(2) Automating Your Shopatron Experience Selling on Marketplace with eBay
Support and Resources(4) The Shopatron Promise Support contacts Terms of use Service guidelines	Finance and Accounting(6) Understanding fees Receiving Payments Using Direct Deposit Statements Overview Shopatron Sub-Merchant Agreement Weekly statements starting in May 2015	Reporting(7) Order reports Consumer experience Fulfillment partner activity Product reports Sales reports Custom reports Visitor experience