Nexus 7 Dead.....won't charge! :-(Support


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    Teknologic Well-Known Member

    There's really no problem with the battery, what you read here is a built-in safety in many android devices to prevent battery damage. There's thousands of people who run down their nexus 7 completely every day, but only a few dozen post here about their nexus 'going to sleep'.
    It's not an issue, it's a safety feature.

    Most people are very satisfied with their N7, forums just tend to collect a lot of people, troubleshooting some issues.
     

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    Oct 9, 2012
    #51
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    lancsman New Member

    Teknologic, and others,

    Thanks you for your comments and assistance.
    I tried all the recovery and reboot actions suggested on my original Nexus 7 - but could not resolve the start-up and charging issue.
    Contacted the supplier here in UK (Tesco Direct) on Monday (8 Oct) - and after trying a couple of suggested resets they agreed to replace immediatel - with delivery 'next day'.
    Sure enough the new one arrived yeaterday (Tues 9 Oct) - no problems, and the faulty one was taken away.
    Glad to say the new one is behaving itself and all items I had previously bought were there waiting for me when I had completed the set-up.

    Yes - frustrating to have the initial Nexus 7 'die' on me - but big credit to Tesco Direct for very prompt resolution and replacement within 24 hours.
    They get a lot of criticism at times but this is excellent service which should be acknowledged.

    All OK now and enjoying the Nexus 7 very much.

    John
     
    Teknologic likes this.
    Oct 10, 2012
    #52
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    wtherrell Well-Known Member

    I felt like I was in an alternate reality today reading this thread. I have a Samsung Galaxy 7.0 plus. The exact thing described in this thread has happened to it twice after the ICS update. Was going to return it to Samsung for repair, but plugged in the original power cable that came with it into the wall charger and left it overnight. Next morning I pressed the power button and the charging animation came on. Wheeeww! (This does not work with the extra power / data cable I purchased even though that one charges normally in every instance but this. ) Booted up and put back on charger-all OK except no Google connection and Date showed Jan 1 2000. Manually set date and time, and suddenly it connected and synced to Google. So this is not just an Asus thing. I will not hesitate to get a N7 as soon as the 32GB version is available. spacer
     
    Oct 10, 2012
    #53
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    nhirsch Member

    Thanks for that idea! Mine was totally dead so held the power button as you said for about 30 seconds and then "Google"! Now it's charging.

    Thanks again!
     
    Oct 10, 2012
    #54
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    Needachange New Member

    My kid was playing some game on N7 when it died. I thought it discharged completely so I connected to the wall charger (the original one) and it started charging showing the white battery sign. After about an hour when I looked at it, the screen was on and there were some weird horizontal colored dotted lines moving on it. AND IT WAS HOT ON THE BOTTOM LEFT SIDE. I disconnected it from the wall charger and tried to turn it off and back on. After some effort, it turned on and I got surprised to notice that the battery was at 0%. I wasn't even completely surprised yet when it turned off again showing a glimpse of those same colored horizontal dotted lines. It's been almost 12 hours since then but I haven't been able to turn it back on.*
    I held the power button...........for two minutes even. I kept it connected to the wall charger over night. I connected it to PC USB for several hours. I even prayed for it*spacer but all in vain.
    Any suggestion or at least a diagnosis? And yeah in my country, Google products are not covered, so I won't be able to claim a replacement.
     
    Oct 14, 2012
    #55
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    Needachange New Member

    And it started working again.......thank God!
    Here is what I did:
    Removed the back cover. Did it with my finger nail. I was looking for some place to insert my nail in and the cover actually popped out a bit. Form there onward, it was a piece of cake.
    Disconnected the battery (checked ifixit website for that).
    Reconnected it.
    Pushed the power button and it turned on.
    Battery is at 100% coz it remained on charge overnight.
    So that was all about resetting the battery.

    Thanks a million to everyone who helped.
     
    newapollo and newnexus7 like this.
    Oct 15, 2012
    #56
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    emather New Member

    THANK YOU Folks!!! My Nexus appeared to 'die' late yesterday evening - google search bought me here!! Plugged it into the charger & holding in the power button for longer than expected worked a treat = simples!!! Soon charged up!
     
    Oct 17, 2012
    #57
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    DogNo1 New Member

    Thank goodness I found this forum! Holding the power button for 30 seconds brought back my Nexus although when it came back, it said that it was fully charged. I hadn't used it while charging but I did turn it off after I had connected it to the charger. I'll try turning the Nexus off before connecting the USB cable in the future. I'm so glad that I don't have to return it. I've only had it for three days.
     
    Oct 19, 2012
    #58
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    Kentsterizme New Member

    I was getting intermittent charging issues with my 7 and finally fixed it with a Lil shot of compressed air to the charging port...

    Sometimes ya just have to check the basics...

    Kent
     
    Oct 23, 2012
    #59
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    johnjrllee New Member

    Hi,
    I got my nexus on the 9/9/2012 and on the 28/10, I noticed that my Nexus doesn't charge properly, a loose connection said the Google person who will send me a replacement.
    Also, my Nexus 7 Mic doesn't work. I found that today (30/10.)

    Does anybody have help for either of these issues?
    Thanks,
    John
     
    Oct 30, 2012
    #60
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    Zushauque New Member

    I have a similar issue on my nexus 7 ,I broke its screen and went to fix it , after a week I got it back and its battery was like 1%. Went home and plugged it in the charger ... nothing happened ... tried to go to the boot loader ... the volume buttons didn't work ... and while it was plugged in it did not show any indication of being charged ... I left it for a while and it was 4% DISCHARGING ... and it kept rising till 100% .. and still shows discharging , I tried reflashing the stock again but still doesn't show me that its charging.
     
    Nov 1, 2012
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