Swoosh benefits, eligibility and restrictions
Eligible employees/family members who register on Swoosh.com are eligible for the following benefits:
- Free shipping on all orders
- Product discounts of up to 40% off the suggested retail price for most products (some limitations apply)
- Free returns on all orders, including NIKEiD
SWOOSH.COM REGISTRATION/ELIGIBILITY
- All employees and family members must agree to all terms and conditions, policies, and the employee handbook during registration
- All employees will receive standard Nike emails (i.e. registration, order confirmation, ship confirmation, etc.)
- Employees are not required to receive standard Nike emails
- Selection of family members is at the employee's discretion
- Family members given permission must register in order to shop at Swoosh.com
- Email is required during registration for the employee and for each family member
- Email for each family member must be unique
- Log in is required in order to enter Swoosh.com
- The employee is responsible for family members who offer logins and passwords to any unauthorized shoppers
- Swoosh.com Access for employees and family is removed upon the employee's termination
ORDERING/PRICING
- Order history can be viewed through "My Account"/"My Purchase History" on Swoosh.com
- Charge back process will follow existing procedures. Charge backs filed with Nike for unauthorized credit card use will be investigated
- Discounted and non-discounted products can be ordered on the same order
- Maximum discounted product value of $1,000 per order (product value includes product, gift cards and gift wrap value prior to shipping and taxes)
- Discounts on Swoosh.com applies to clearance products
- Nike reserves the right to limit availability or quantity on any product
- Gift cards purchased online or at the Company Stores, NIKETOWN, and Factory Stores are allowed as a payment method (gift cards cannot be purchased at a discounted price)
- Product vouchers are not allowed on Swoosh.com
- Swoosh.com orders cannot be shipped to any Nike stores or offices
RETURNS/REFUNDS
- No price matching or adjustments will be made between Swoosh.com and any other Nike store
- No refunds on price discrepancies between Swoosh.com and any other venue (e.g. BES, Special Orders, etc.). No partial refund is allowed on any product ordered through Swoosh.com.
- You can return your Swoosh.com order online or at a Nike Company Store
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