Twine Support
This is the home of all support for Twine.
You can search our knowledge base articles, browse public discussions, or create a new discussion if you’re having trouble.
If you take the time to create an account, you’ll be able to post private discussions (that only yourself and our support team can see) and track your existing discussions. However, if you don’t want to create an account, you can still create a public discussion in our discussion area.
We strive to answer all support queries within two days, but will take longer on the weekends.
Looking for answers to questions about Range, Supermechanical's smart thermometer for iOS? Check out our Range specific support page.
Support Staff
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Knowledge Base ?
Recent Articles
| Emails aren't being received | |
| Setup troubleshooting | |
| Need help with your Range? | |
| Power: frequently asked questions | |
| How do I get into setup mode? |
| Updating to 2.0 firmware | |
| Multiple Twines not updating on the dashboard. | |
| External sensor isn't working? | |
| SMS notifications | |
| Using the website | |
| How rules work | |
| HTTP Requests | |
| Static IP for Twine | |
| Network doesn't show in step 3 of setup | |
| Removing a Twine from your Account |