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ATOL protection

Peace of mind for holidaymakers
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Information for consumers

Protection for your holiday

  • Information on Low Cost Travel Group
  • About ATOL
  • The ATOL certificate
  • Checking for ATOL protection
  • Exceptions to ATOL protection
  • Booking with European travel firms who do not offer ATOL protection
  • False ATOL protection warning
  • Problems with tour operators and travel agents
  • Contact the ATOL team
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How to make an ATOL claim

Guidance on claiming a refund or a flight back home if a travel company goes out of business

  • Latest ATOL holder failures
  • AUM PLC
  • Failure of Elegant Travels Ltd
  • Failure of World Sky Travel Ltd
  • Failure of Jewel in the Crown Holidays Ltd
  • Making an ATOL claim
  • Further information
  • Frequently asked questions
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Information for the trade

Guidance for travel companies and tour operators

  • About ATOL and how to apply
  • Maintain and renew your ATOL
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