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FAQ

iJustine's Guide to Using xTrain

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What is xTrain all about? iJustine takes you through a quick and informative tour of how to use xTrain, features of xTrain, and advantages xTrain offers. Then, check out some of other free classes to "try" before you buy.
    Classes: 5    Instructor: JustineEzarik

How do I register for xTrain classes?

For your FREE Username and Password to start viewing xTrain content, please

Register Here.

What credit cards does xTrain currently accept?

We currently accept most major Credit Cards (USD Only) for subscription including MasterCard, American Express, Visa and Discover.

What type of enrollments does xTrain have?

Monthly Enrollment: Sign up now, and we will automatically renew your monthly enrollment each month for you.
Annual Enrollment: Sign up now for a 1 yr plan that will give you unlimited access to all course classes for 1 year from the date of purchase.
Course Only: This will allow you access to your purchased course for 1 year. You will not have access to other expert courses unless, of course, they are purchased by you.
Educational Pricing: If you are a student, a teacher, or under the age of 18, you may qualify for our educational discount. Please see this page for more details: Educational Pricing Page.

When will the next course or class be offered?

Once available, every course is located on xTrain.com 24 hours a day 7 days a week regardless of holidays. You may view, participate, start over, skip through, classes at your convenience. For information about specific courses please contact the director of training, "svest @ xtrain.com".

What medium does xTrain present its classes on?

Quicktime Media
To get the latest version of Quicktime please

Download Here.

Do I really need a high speed internet connection?

Yes. Due to the quality of video xTrain provides a high speed internet connection is required. We recommend DSL or Cable connection as a minimum.

How do I contact your Customer Service or Technical Support Departments?

Customer service is available Monday-Friday 7:00AM to 7:00PM (CST) We are available at (866)-987-2460 .

Email us anytime for services or support at "services @ xtrain.com"

If you are experiencing abuse in our community please email our administration at "abuse @ xtrain.com"

To place a Technical or Customer Support request please

Submit Request Here.

For a full list of Terms and Conditions please

Click Here

p> Have questions about how to use xTrain.com?
Finding your way around xTrain can be as easy as 1-2-3. Just follow our easy instructions and you'll be attending our classes in no time!

How to attend a class:

  • Login to xTrain.com
  • Choose Class, click Attend
  • Complete and upload your exercises
  • Leave Feedback for others

Reviews and Comments:

  • Use the 5 star rating system throughout xTrain.com
  • Rate and Comment on All Courses and Classes at xTrain.com
  • Rate and Comment on all Exercises and Portfolios submitted to each class

What Do I Do with My Community Profile?

  • Tell us about yourself
  • Upload your Picture
  • Participate in Classes
  • Submit your portfolio for peer review

What are Learning Buddies?

  • Add your friends to your profile
  • Meet new people through the classes
  • Network within our community of learners, professionals, and gurus

Adding Exercises or Portfolios to xTrain.com

  • Exercises are hands on class activities
  • Portfolios are your best works
  • Add either of these items from your profile page to xTrain.com

 
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