Law Office of Lainey Feingold
Disability Rights Legal Advocacy

Lainey Feingold is a disability rights lawyer who works primarily with the blind and visually impaired community on technology and information access issues. She is nationally recognized for negotiating landmark accessibility agreements and for pioneering the collaborative advocacy and dispute resolution method known as Structured Negotiations. To learn more, please visit the about page.

The most recent information posted on this website appears in the Recent News on this page. Earlier entries can be found by visiting the categories and archives pages, or by using the search feature.

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Lainey Feingold will be presenting two times at the 27th Annual International Technology and Persons with Disabilities Conference in San Diego in late February - early March, 2012. Commonly referred to as CSUN, the abbreviation for conference sponsor California State University Northridge, the conference is the largest conference of its kind on technology and people with disabilities.

Today’s Talking ATM Google Alert brought news of the first Talking ATM in Brunei, a sovereign state located on the north coast of the island of Borneo, in Southeast Asia. The country’s official name is Brunei Darussalam, meaning Nation of Brunei, the Abode of Peace.

The news came via a blog post, reprinted here, by Lim Sheng Ming. The blog post was based on an article, reprinted in full here, that was published in the Borneo Bulletin and reprinted on the Brunei Direct website. As the article mentions, Brunei is getting its Talking ATMs after Standard Chartered Bank successfully launched them in Korea, China, India and Indonesia. Visit the International Issues category of this website for other posts about ATM installations outside the United States. The ATM industry is global, and advocacy must be too.

Alert: January 9, 2012 is the deadline to submit comments on the United States Department of Transportation’s pending airline web accessibility and kiosk regulations. In my earlier post about the positive and negative parts of the proposed regulations, I explained how comments could be filed on the “user-friendly” website called the Regulation Room. I recently discovered, however, that comments to the Regulation Room, while shared with the DOT, are not treated the same way by the DOT as comments submitted through the “official” Regulation.gov channel. And, because the official channel is not fully accessible, the federal government has an “optional submission form” that is more accessible. Optional? I thought federal government accessibility was mandatory?

Congratulations to the Royal National Institute of Blind People (RNIB) in the United Kingdom for signing up Barclays Bank as part of RNIB’s “Money Talks” program. Barclays has committed to install Talking ATMs at its branches by the end of 2012. Posted here is the article about Barclays that appeared on ZDNet UK on November 22, 2011.

The United States Department of Transportation is currently seeking public comments to its proposed regulations about accessible airline websites and check-in kiosks. The Department is using a new “user friendly” on-line platform to encourage comments, which are due January 9, 2012. The DOT proposed regulations have many positive aspects. However, there are also significant parts of the proposal that need to be strengthened to ensure full equality for people with disabilities in air travel. (Certainly the regulations should not be “killed” as one commenter on the new platform has already suggested). This post contains information on key aspects of the DOT proposal and information about submitting comments.

Talking ATM technology continues to spread across the globe. Earlier this month, the Standard Chartered Bank in Indonesia announced installation of that country’s first Talking ATMs. The full article that appeared in the Jakarta Times is posted here. Other posts on this website about Talking ATMs in countries outside the United States may be found in the International Issues category on LFLegal.com.