The Best Live Chat Support Software Out There

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  • Give your visitors exactly what they want and turn them into customers!

    iAdvize is a livechat solution software that helps you boost your sales and improve your customer satisfaction.
    Plans and Pricing
    All options,
    30-day free trial
    on your website
    on your fanpage
    watch the video
    Hi, I'm Sophie from Cooktoys, can I help you complete your order?
    Yes please, I can't submit my shipping address. I've already tried 3 times!
    Send
  • Target your visitors and maximize your return on investment!

    Our behavioral targeting technology allows you to offer help by livechat to your most qualified visitors. Offer Proactively assist visitors who are in a critical situation and prevent them from abandoning their purchase.
    Plans and Pricing
    All options,
    30-day free trial
  • Observe your visitor’s movements and save time!

    With iAdvize your agent can get a better understanding of a visitor's context by watching all actions performed on the website in real time.
    Your account managers will then be able to assist your clients just as if they were right next to them, and if necessary, they can take control of the user navigation.
    Plans and Pricing
    All options,
    30-day free trial
  • Monitor your business and your return on investment

    The iAdvize reporting suite allows you to monitor all service and sales performance.
    Retrieve your conversations’ history as well as detailled reports concerning your agents' support activity, sales and customer satisfaction.
    Plans and Pricing
    All options,
    30-day free trial
  • Installing iAdvize on your website is as easy as 123 :)

    Setting up our livechat solution can be done in under an hour, thanks to a small script inserted on your website. Once the script is running, your customer service and marketing teams can independently configure the system behavior according to their ever-evolving requirements.
    Plans and Pricing
    All options,
    30-day free trial
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Increase Sales

On average 20% of visitors who use live chat are converted into customers. The average cart of those visitors is 30% higher than other visitors' carts. Save sales by starting conversations before visitors leave your website.

Visitors who use live chat have a conversion rate 10 times higher than the average conversion rate of the Fnac.com website.

Victoire Auque, Fnac.com

Customer Satisfaction

44% of visitors say that being helped in real time during a purchase is the most important feature. More than 80% of visitors who use live chat say they are satisfied or very satisfied.

The feedback we get from our clients on our satisfaction surveys is really positive.

Hubert Darnet, Ciel

Reduce Costs

On average, an account manager can handle 3 conversations at the same time with iAdvize. And on average, only one conversation is needed to solve a problem.

It's a real time saver for our client support team. We've noticed a 15 to 20% reduction in incoming phone calls.

Karine Quinsat, Univers Maison
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