Pass-Guaranteed.com 100% Money-Back Guarantee

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How can Pass-Guaranteed.com Guarantee High Quality IT Training Materials?

Pass-Guaranteed.com is dedicated to providing the most complete and comprehensive IT Training Materials for all your IT exams. In order to achieve this high standard of quality, Pass-Guaranteed.com conducts business operations as follows:


  • Pass-Guaranteed practice exams are made by senior professional IT experts. Pass-Guaranteed practice exams cover 100% of the exam objectives that you will be tested on.
  • All Pass-Guaranteed.com's Practice Exam Questions are designed to ensure you have all the required theoretical and practical knowledge, as well as the "Hands On Skills" to pass the exams on Your First Try!!! They consist of questions, answers and detailed explanations of all the core concepts you will be tested on during your IT certification exam.
  • Updates are released as needed, to ensure that the Practice Exam Questions cover all the core concepts. Pass-Guaranteed.com ensures you always have access to the latest updates for all your Practice Exams by Instant Notification of updates via email and our Recent Updates Page. Whenever any IT Exam is updated, Pass-Guaranteed.com will issue an update within 24 hours to ensure you always have the Highest Quality IT Training Materials.
  • Excellent Customer Service from Pass-Guaranteed.com for over 7 years now has allowed for steady growth and an Industry Leading reputation for Great Customer Service! From technical questions to simple download questions, Pass-Guaranteed.com customer service agents will reply back to your questions within 24 hours or you can Chat Live with our customer service agents online.
  • 100% Money Back Guarantee - Pass-Guaranteed has been successful in obtaining a very high success rate and our customers are rarely required to exercise this Guarantee Policy. However, if the registered user of Pass-Guaranteed.com fails the corresponding exam within 120 days after the purchase date and contacts Pass-Guaranteed.com to claim this guarantee, then the purchase fee will be refunded in full.

Under What Conditions I can Claim the Guarantee?

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If the registered user of Pass-Guaranteed fails the corresponding exam within 120 days after the purchase date and contacts Pass-Guaranteed to claim this guarantee, then the purchase fee will be refunded in full. Exam failures that occur before the purchase date do not qualify for purposes of this guarantee.

Please Note: The Money-Back Guarantee is not applicable on the following cases:

  1. Wrong Purchase. (Pass-Guaranteed.com will not refund a purchase if the customer claims he made the wrong purchase.
  2. Free exam. (No matter failed or wrong choice)
  3. Expired order(s). (Out of 120 days from the purchase date)
  4. If you write two exams in one day, and you happen to fail one or both of your exams. Pass-Guaranteed will not refund your order.
  5. CCIE LAB is non-refundable
  6. Online Course Tutorials is non-refundable

Please Note: For those who give up the right of claiming a refund but want to exchange for another exam, Pass-Guaranteed will provide two free exams for compensation.

If you have any questions about this Money Back Guarantee, please feel free to contact us anytime using our Contact Us page or use our Live Chat service.

How to Claim the Refund/Exchange?

When claiming the guarantee, downloaded products must be deleted and all copies destroyed. This guarantee applies only to single-user licenses purchased directly from Pass-Guaranteed.

To claim your refund, please use our Contact Us page and select Refund Request on the drop down menu under Support Issue. You must submit the Examination Score Report in PDF format and attach your score report where it states Upload file.

Please also include the below Information when filing for a refund. Enter the below details in the Message field on the Contact Us page under refund request along with your attached score report.

First Name:
Last Name:
Order Number:
Purchase Date:
Vendor:
Order Description (Exam Code):
Candidate ID/ Testing ID:
Your Scores:
Last 4 digits of Credit Card:
Address:
City:_______________State:__________________Zip:
Email Address Used With Account:

After you have requested your refund and we have received all of the information above. Pass-Guaranteed will arrange the refund within 7 days after receiving the email and confirming all of the details! There is ABSOLUTELY NO RISK!!!

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PLEASE NOTE WITH OTHER VENDORS CLAIMING MONEY BACK GUARANTEE

When searching for quality training material with vendors that offer a money back guarantee, we strongly recommend you look for the following to see if they are a reputable vendor.

  1. Do they have any standard contact details, like a physical address or phone number where someone can be reached live on the phone. This should be standard with any reputable business.
  2. Live Chat Service where you can contact a customer service representative right away Live, and ask your questions/receive technical support.
  3. A Live Chat Service that is always available and has someone that will be able to answer your technical questions.
  4. Your Email being responded to you within 12 hours.

The above points are to be highly considered when dealing with any vendor.

Pass-Guaranteed.com or Your Money Back!!!

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