Policies
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Brent and Jess Policies
Hello! Thank you for checking out our unique handmade custom fingerprint rings!
Care for your custom rings click here
Payment
We accept Paypal.
We also can process payments with a credit card. You will need to call us to give us your credit card info. Please do not email us your credit card number– emails are not secure! 207-449-1112
We do not accept checks or money orders at this time.
brent and jess policies custom rings
Shipping
Shipping for the kit and rings to US destinations is $16. We use USPS Priority Mail.
We are happy ship internationally! We use Priority Mail International to ship the kit, and FedEx to ship the rings. If you are not from the US you may have customs fees that are not included in our shipping charge. Here is a sample of international shipping charges:
Canada: $75–Mexico: $75–UK: $85–Australia: $95–Spain: $85
For international orders please contact us via the Contact page.
brent and jess policies custom rings
Turnaround Time
Our current turnaround time is 8-10 weeks from when we receive your imprint kit, for a total of about 10-12 weeks. For international orders, our current turnaround time is 10-12 weeks from when we receive your imprint kit, for a total of about 12-14 weeks.
Rush service is available for domestic orders. The rush charge is $100 per ring, which includes first priority service and express shipping fro delivery of the finished product.
brent and jess policies custom rings
Refunds and Exchanges
Your item is custom made just for you, and we work hard to make sure you will love it when you open the box. We will do returns or exchanges if you find there is defect in craftsmanship. We are not responsible for items ruined by other forces! If your ring is run over by a car or lost at sea, etc., we are happy to make you another one at the current market price. For non custom work, you may return the item within 10 days.
brent and jess policies fingerprint wedding rings
Additional Information
We work in 950 platinum, 950 palladium, sterling silver and golds of all karats and colors. Please contact us Sorry, we do not work in titanium, tungsten or steel.
Quotes given for precious metals other than sterling silver are good for 1 week.
We are happy to machine engrave on the inside of your ring for $25.
brent and jess policies
Our physical location is
10 Main St
Topsham, ME 04086
call us at 207-449-1112
brent and jess policies
You need to know how to order? click here!