Q: Do gift cards have an expiration date?
A: Gift cards do not expire and absolutely no fees are charged.
Q: Where can my gift card be used?
A: Gift cards are accepted at locations listed here. For instance, a Mason Street gift card can be redeemed at the Grand Geneva Resort or WELL Spa. Within a hotel, gift cards can be redeemed at any outlet (restaurant, spa, golf, etc.) including room accommodations.
Q: Can a Marcus Hotels gift card be redeemed at Marcus Theatres?
A: Yes, Marcus Hotels and Marcus Theatre gift cards are interchangeable.
Q: How do I check my balance?
A: Check your gift card balance at this link:
Marcus Gift Card Balance
Q: Where can I purchase a gift card?
A: Gift cards can be purchased online, by phone, or in person:
- Purchase online at www.marcusgiftcards.com
- Purchase by phone, call 414.905.1185
- Purchase at any participating hotel, restaurant, lounge, or spa.
A complete list of valid locations are available here.
Q: Can gift cards be personalized?
A: A personal note can be enclosed with your gift card.
Q: How can I purchase gift cards in bulk quantities?
A: Bulk orders can be placed via phone by calling 414.905.1185. We can customize your order and work with you for special corporate incentives.