Disruptive Educational Research Conference in India

by Jay Cross on February 10, 2012

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Next month at this time, I’ll be boarding a plane for Delhi. In the sixties I dreamed of visiting India but never made it. Finally fulfilling the dream has me totally jazzed.

I’ll be taking part in EdgeX,  an event that covers two important themes for education – Learning X.O (the emergence of network based, collaborative, social, informal and community-led approaches to learning) and Simulations & Serious Games (being able to seriously use these advanced learning tools at strategic scale).

EdgeX aims to be disruptive. With the likes of George Siemens, Stephen Downes, Dave Cornier, Alec Couros, Clark Quinn, Grainne Conole, and me on board, I’m confident it will be.

There is a revolution brewing in our conception of what learning is and how educational systems can be rethought. Influenced in large part due to the efforts of the speakers on this theme, the conversations around alternate ways of conceiving learning and the learning experience have centred around the following key aspects:

  • Informal Learning, Communities of Practice, Connectivism
    Personal Learning Environments, Open Distributed
    Learning, Net Pedagogy, Learning “Design” in a 2.0 world
  • Learning Analytics, Ubiquitous learning
  • MOOCs, OER University, Stanford AI
  • Role of teachers and coaching in an open distributed learning environment
  • New forms of assessments

These key aspects present a coherent and urgent picture of the imminent changes in Learning and Teaching. All aspects of the teaching learning experience are impacted by this change.

 

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Everything’s Coming Up Networks (except learning)

by Jay Cross on February 8, 2012

spacer Sloan Management Review has a great interview with Andy McAfee on What Sells CEOs on Social Networking. CEOs excitedly agree with Lew Platt’s old observation about Hewlett-Packard: “If only HP knew what HP knows, we’d be three times more productive.” They understand the power of weak ties in enterprise social networks. They appreciate the incoming generation’s new approach to working without limits. Sure, there are fears of losing control, the fact that hierarchy and social networks are not comfortable bedfellows, and the inevitable paradigm drag. But in the long run, people are eager to express themselves and enterprise collegiality is the path to “knowing what HP knows.”

Yesterday IBM presented a compelling case for social business excellence at the Enterprise 2.0 Summit in Paris. Social networks are so patently good for business that managers are routing around IT to put them in place. The social business captures value through capturing tacit information, fostering collaboration & discovery, filtering information flow & finding patterns, and transforming exception processing & making processes resilient.

spacer David Weinberger’s Too Big To Know convinced me that networks have radically changed the notion of what constitutes knowledge. Lots of our previous concepts about knowledge were due to the limitations of paper, not that there’s some absolute truth out there. On the net, facts don’t stay on the page. There are no isolated ideas; there never were; there are only webs of ideas. We can improve those webs through open access, good filters, metadata, linking everything, and opening up institutions.

David describes leadership as an emergent property of an organizational network. Leadership resides more with the group being led than the purported leader. Strong leadership is simply a means for a group to accomplish its objectives.

spacer Yesterday on Dan Pink’s Office Hours, Gary Hamel described the irrelevance of 100 year old models of management and the growing impatience of disgruntled workers, customers, and shareholders. Hamel has said that the future model of management looks a lot like web 2.0.

So networks underpin leadership, business performance, knowledge, and management.

It’s undeniable that the internet is an unprecedented game changer. People and ideas and knowledge and happenings are connected as never before, and there’s no end in sight. The omnipresent network makes us look at processes instead of events: everything has a precedent and an antecedent. Murphy’s Second Law kicks in: You can never do just one thing. Institutions that block connections, be they schools or close-lipped corporations, are increasingly out of step with the times.

But I have a question about this: Why isn’t anyone talking about learning networks?

Neither McAfee nor IBM nor Weinberger nor Hamel talks about networks for learning. This parallels the situation with informal learning and eLearning. Even after people accepted that informal learning is the primary way people learn to do their jobs, few corporate training organizations lifted a finger to do anything about it. eLearning — the boring, one-way, content slapped on pages for self study variety — was a total flop because learning involves more than exposure to information. Two major opportunities to boost performance were squandered. I don’t intend to stand idly by as business thought leaders repeat the same mistake with learning networks.

Networks were made for learning. And in a ever-changing world, learning is a survival skill.

Business people face novel situations every day. Solving problems and making progress require continuous learning. To be successful, a social business’s learning function must break out of the humble training department and spread throughout the organizational infrastructure. Increasingly, learning is the work and the work is learning. Smart organizations will get good at it.

Installing social network software and encouraging people to exploit their connections is only the beginning. The fabric of the social business must incorporate structures and guidance to help people learn. After all, learning underpins continuous improvement and helping to create a culture of continuous improvement is what this is all about.

spacer This is hardly a new idea. I wrote about it in Informal Learning in 2005:

ENGINEERING THE INDIVIDUAL’S LEARNING NETWORK
Learning originally meant finding the right path. Paths are connectors; people are nodes. The world is constructed of networks. We’re back where we started.

In networks, connections are the only thing that matters. We network with people; we use networks to gather information and to learn things; we have neural networks in our heads.

Learning is optimizing our connections to the networks that matter to us.

This satisfies both the community concept of learning (social networking) and the knowledge aspect (gaining access to information and fitting it into the patterns in one’s head).

To learn is to adapt to fit with one’s ecosystems. We can look at learning as making and maintaining good connections in a network. Cultivators of learning environments can borrow from network engineers, focusing on such things as:

    • Improving signal-to-noise ratio
    • Installing fat pipes for backbone connections
    • Pruning worthless, unproductive branches
    • Promoting standards for interoperability
    • Balancing the load
    • Seeking continuous improvement

This echoes a white paper, Informal Learning – the other 80%, I wrote nine years ago.

We need to think of learning as optimizing our networks. Learning consists of making good connections.

Taking advantage of the double meaning of the word network, “to learn” is to optimize the quality of one’s networks.

Learning is optimizing our connections to the networks that matter to us.

A sustainable social business provides the means and motivation for workers to learn what they need: the know-how, know-who, and know-what to get things done and get better at doing them. This takes more than access to social networks, blogs, and wikis. Organizations must provide the scaffolding that focuses on discovery, practice, sharing, and reinforcement. Organizations that lack a clear understanding of their learning architectures are doomed to descend into an aimless world of social noise and meaningless chit-chat. Facebook-itus.

Next week I’ll release a white paper on the Internet Time Alliance site on how to develop an enterprise learning network.

 

 

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What’s hip in learning in France

February 1, 2012

Today I attended two learning events in Paris, in the morning the iLearning Forum hosted by Sally Ann Moore and this afternoon Expo-Langues, the conference where Peter Isackson and I will be speaking tomorrow morning. Looking at other cultures inevitably teaches me about nuances I had failed notice in my own. Buzzwords travel from the U.S. to France incredibly [...]

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Paris et Expo-Langues

January 31, 2012

On Thursday, I’ll be addressing the social web and its impact on practical education at Expo-Langues in Paris. I plan to talk about the shift from push learning to pull that refocuses language learning from courses to learning environments. Du pousser au tirer.  Today started with a black swan event: snow on the French Riviera: [...]

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Time is speeding up

January 24, 2012

The metronome that measures the pace of human progress ticks ever faster. More happens in one of your seconds at work than in one of your grandfather’s hours. You can feel it, can’t you? People and organizations around the globe are linking into a single vast network. Every new connection creates more value than it [...]

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Learning a language (1)

January 23, 2012

I’m investigating how people learn to speak a new language. More than a million people have signed up with Chinese Pod to learn to speak Chinese. Co-host Jenny Zhu filled me in on how this Shanghai-based company is helping adult learners, 60% of them from the U.S., attain fluency. Podcasts, more than a thousand of them, [...]

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Learning with people, not technology

January 23, 2012

This morning I revisited the delightful story of how people learn to do their jobs at New Seasons Market, a chain of nine natural food stores in Portland, Oregon. New Seasons exemplifies taking a non-training alternative to workplace learning. That New Seasons is a people-oriented business echoes in their approach to learning. New hires receive a [...]

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Zany times in the for-profit college business

January 15, 2012

Today’s New York Times tells the story of the MBA program at Frederick Taylor University, an unaccredited business school headquartered in Moraga, California. For a mere $5,000 you can earn an MBA from the “university.” The school is entirely online, has no classes, and measures student performance with open-book, multiple-choice exams. The Times astutely notes [...]

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The Stoos Gathering & Working Smarter

January 14, 2012

Ten days ago I flew to Switzerland for a mountaintop retreat with twenty thought leaders from around the world to ponder better ways to manage organizations. On the flight over, I watched the film Inside Job, a documentary about the shenanigans that led to the financial meltdown fueled by the subprime mortgage bubble. The movie’s [...]

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No more business as usual

January 11, 2012

“This is business.” — Vito Corleone, The Godfather Business is changing, and the learning function must change along with it. Rigid, industrial-age corporations are not keeping up with the pace of change. Customer Spring, Shareholder Spring, and Worker Spring may break out any day. Everyone’s mad as hell. They won’t take it any more. How [...]

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