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Check to make sure that cookies are enabled. Instructions to help with this can be found below.

If cookies are enabled, check the date and time on your computer to make sure they're correct.  Finally, you may try clearing the cache on your browser, and then closing and restarting it.

 Checking cookie settings in your browser:

Internet Explorer 6

Select Tools, Internet Options, and the 'Privacy' tab.  If the security slider is set to 'High', cookies from our site won't be permitted.  If the security setting is 'Custom', click 'advanced' and verify that 'accept cookies' is selected.

You can also set permissions for cookies for individual web sites at the bottom of the privacy tab. To accept cookies from CanadaHelps.org, click 'Edit', type 'canadahelps.org' into the box labelled 'Address of Web Site', and click 'Allow'.

Internet Explorer 5

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Netscape 6 or 7

Select Edit, Preferences, and then expand Privacy and Security. Select 'Cookies' , and then select one of the 'enable cookies' options.