Today we release our Q3 results. We have continued to improve our customers’ experience and we’re seeing more customers making use of our online tools like My Account, with 60% of our customer contacts taking place online. We unbundled a further 130 new exchanges in the quarter meaning that more households across the country can [...]
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Are you getting your £3,000 of value?
There was an interesting story that came out this week about how the Internet is now worth over £3,000 to every British family in convenience savings. This huge figure, outlined in research by the Boston Consulting Group, is a combination of costs saved from using online tools like instant messaging to researching the web to [...]
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Tags: Always better value best value broadband Broadband Internet Value value and innovation Value Line Rental
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Posted by Kristine Olsen on 3 February 2012 10:39:03 GMT #
HomeSafe wins innovation award at the uSwitch Broadband Awards
Last year we launched our ground breaking, network level security product HomeSafe and since then, over 200,000 of our customers have activated it. We are all extremely proud of HomeSafe so we were delighted to be awarded the Broadband Innovation award at the uSwitch awards in London last night.
More and more of you are seeing [...]
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Tags: Award HomeSafe Internet Safety internet security uSwitch
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Posted by Alex Hollingdale on 18 January 2012 09:46:39 GMT #
As hackers target children’s websites, what can parents do?
I was disappointed to see a BBC article reporting that hackers are increasingly targeting children’s gaming websites to spread viruses. While some websites are set up specifically to spread viruses, the report states that these are legitimate sites which have been infected. It is believed that hackers are choosing to target children’s websites because children [...]
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Posted by Tristia Clarke on 17 January 2012 16:59:41 GMT #