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The TalkTalk Blog

Welcome to the TalkTalk blog. Here you'll find regular entries from our Chairman Charles Dunstone, our CEO Dido Harding and members of the TalkTalk team.

From the launch of free broadband in 2006 to the release of our innovative new myTalkTalk package, we're always thinking of ways to change the phone and broadband market for the better. Through the blog you'll be the first to hear any news.

If you have any general comments or questions about TalkTalk, or would like to get the latest service updates, then feel free to visit TalkTalk Members

We'll also be letting you know about the issues shaping the industry and any new technology that gets us excited. Hope you enjoy it - we look forward to reading your comments.

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spacer TalkTalk announces launch of Government-backed ‘Active Choice’

Last year, I blogged about our reaction to the Government’s Bailey Review into the commercialisation of children, and specifically that we welcomed the recommendation that parents should be offered an ‘active choice’ about whether to use parental controls. We committed to implementing this for all new customers by October 2012 and today I am really [...]

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Tags: active choice Bailey Review child internet safety HomeSafe Internet Safety Safer Internet Day Safer Internet Day 2012 UKCCIS
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Posted by Dido Harding on 7 February 2012 10:23:52 GMT #

spacer Our Q3 performance

Today we release our Q3 results. We have continued to improve our customers’ experience and we’re seeing more customers making use of our online tools like My Account, with 60% of our customer contacts taking place online. We unbundled a further 130 new exchanges in the quarter meaning that more households across the country can [...]

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Posted by Dido Harding on 7 February 2012 09:08:15 GMT #

spacer Are you getting your £3,000 of value?

There was an interesting story that came out this week about how the Internet is now worth over £3,000 to every British family in convenience savings. This huge figure, outlined in research by the Boston Consulting Group, is a combination of costs saved from using online tools like instant messaging to researching the web to [...]

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Tags: Always better value best value broadband Broadband Internet Value value and innovation Value Line Rental
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Posted by Kristine Olsen on 3 February 2012 10:39:03 GMT #

spacer HomeSafe wins innovation award at the uSwitch Broadband Awards

Last year we launched our ground breaking, network level security product HomeSafe and since then, over 200,000 of our customers have activated it.  We are all extremely proud of HomeSafe so we were delighted to be awarded the Broadband Innovation award at the uSwitch awards in London last night. More and more of you are seeing [...]

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Tags: Award HomeSafe Internet Safety internet security uSwitch
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Posted by Alex Hollingdale on 18 January 2012 09:46:39 GMT #

spacer As hackers target children’s websites, what can parents do?

I was disappointed to see a BBC article reporting that hackers are increasingly targeting children’s gaming websites to spread viruses. While some websites are set up specifically to spread viruses, the report states that these are legitimate sites which have been infected. It is believed that hackers are choosing to target children’s websites because children [...]

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Posted by Tristia Clarke on 17 January 2012 16:59:41 GMT #
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