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Explore Our Services

Customer Support
Motif offers a range of customer support outsourcing services over voice, email, chat.

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Fraud Prevention
Motif offers online fraud prevention to mid-market and Fortune 500 e-commerce companies in retail, travel and financial services.

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Social Media Services
Motif provides Social Media Listening with actionable insights and social media integrated customer support.

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Research & Analytics
Motif offers market research, data analytics, competitor intelligence and NPS analytics services.

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Business Services
Motif provides finance and accounting, transaction processing, supply chain & procurement and administrative services.

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Motif Case Studies

Motif Enhances NPS, CSAT: Reduces Customer Contacts to E-Commerce Company

With over 10 million members, growing complexity in customer and support processes and falling NPS, the client stood to lose market share…

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Client Testimonials

"It sure is excellent work! We're so used to seeing these great service levels that we don't take the time to recognize it as often as we should. Thank you!"

Director, Customer Relations Management,
Leading Online Travel Company in US

Motif Insight

Outstanding Customer Experience, the only Sustainable differentiating advantage in E-commerce

Predicting Customer Experience Metrics

Motif White Paper

Listening to Social Media

Social Media Listening reveals who is saying what and where. It offers actionable insights, helping companies decide what to act upon and where to act

Sunday, February 12, 2012
Spin Academy - Flash Mob Dance Training

You have talent, we have a place for you.
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