CudaTel Communication Server

By IT, For IT
Business Sense
No Phone Guy Required
No Per-User, Per Feature Fees

Finally, a Phone System Built with IT in mind

CudaTel by Barracuda Networks is the PBX that IT guys around the globe have been waiting for. It’s easy to install, easy to manage, and has a low cost with a full set of features in every model. With CudaTel, you get: World-class 24x7 support, every feature with every box (no per-user or per-feature fees), a web-based user interface that just makes sense, and standards-based interoperability without proprietary lock-in.

Great Technology Makes Great Businesses

In a quickly changing business climate, companies that aren’t using the latest technology get left behind. CudaTel delivers features that help your business operate more efficiently, more effectively, and with less headache than a conventional phone system. Step out of the overpriced, underpowered phone systems of the 1970s — at a price any business can afford.

The Phone System, Reinvented

We’re not your grandma’s phone company — we’re Barracuda Networks, and our job has always been to simplify your IT environment. We’re IT guys. We make great IT products. And now, we’ve made the CudaTel Communication Server, the phone system designed for IT administrators. We rethought phone system design and delivered something powerful, affordable, and so easy to use, we’re bound to make your IT-guy life better.

Every Feature On Every CudaTel

You’ve bought a phone system — why should you pay more to use it? With a CudaTel Communication Server, you’ll never see per-user or per-feature fees. Do you need more conferences? Call queues? Adding more users or phones? It’s all ready straight out of the box, and you’ll never need to pay a penny more to use it.

Appliance Design

There’s no bulky equipment to bolt to a plywood board. Put CudaTel in the rack next to your Active Directory, Exchange, Windows and Linux servers. You know that VOIP is just another application on your network— it’s time to manage it that way.

Standards-Based Technology

Have you been burned by proprietary handsets and features? Locked into proprietary technology? CudaTel uses the SIP standard protocol, supported by phones and carriers around the world. Use any SIP-compatible phone, application, or smartphone app: Polycom, SIPDroid, Acrobits— you pick! Then, get connected using any SIP-compliant VOIP service at a fraction of the cost of traditional phone service.

Full-featured Local Management

Administrators can choose to manage users, groups and phones using the CudaTel itself. Management is 100% web based, and does not require any software installation. Initial configuration can also be expedited by leveraging CudaTel with an existing Active Directory or other LDAP directory.

Office To Office Connectivity

CudaTel features technology that makes it simple to interconnect remote locations. Get office-to-office connectivity, extension dialing, and a seamless inter-office phone system with CudaTel. Make office to office calls completely free of charge using your existing network or Internet connections. Receptionists can answer calls for remote offices, and agents can take calls from any queue.

Mobile Workforce, Find Me

Any smart phone or soft-phone connected to the Internet can be used with CudaTel, without the use of complex VPNs. Remote employees can operate just as they were sitting in the office with Internet-connected phones, fully connected to the office phone system with no extra phone charges. Find-Me features allow any user’s extension to ring a mobile phone, home phone, or other number when they aren’t at their desk.

Conferencing Bridges

If you’re used to paying expensive per-minute fees for hosted conferencing, those days are gone. With built-in conference functions, you can host your own conferences on your own CudaTel. Employees both on and off-site (with an Internet-connected phone) can call in for free, and you can assign a phone number to the conference to let anyone join.

Easy To Use Web-Based Administration

CudaTel features an easy-to-use Web based administration interface. We’re not phone guys; we’re IT guys. Without training and with a few clicks, administrators can set up users, manage system functions and check system status from any network-connected Web browser.

SIP Standard Technology

Most phone systems lock you in with expensive proprietary technology, but we’ve built a different kind of PBX. CudaTel uses the SIP standard and supports connecting to any SIP-compatible handset, softphone, or service provider. You’re never locked in.

Existing Network Integration

Added a user to your network? Gained or lost an employee? CudaTel becomes a part of your existing network, integrating and staying in sync with Active Directory and other LDAP environments. Automatically add and disable users, and use contact information from your existing systems.

Automated Attendants And Call Routing

Setting up an automated attendant (menu system) is as easy a punching a few buttons on a virtual dial-pad. CudaTel can also be easily configured to route calls depending on the time of day, day of the week, caller information... nearly any scenario imaginable. And there are no scripts to write and no console cable to hook up. All configuration is done through an easy-to-use Web-based GUI.

Call Queuing And Agent Management

Run your phone system like the big boys without breaking the bank. CudaTel has features that other vendors charge $10,000 per seat for, such as call queues with agent-optimized call distribution. The CudaTel call queue system is proven: being used by over 200 techs in our support call center, all day, every day. Of course, all these features come standard, free on every CudaTel.

Site Survivability

Using SIP technology, CudaTel can help your business survive a PBX or site failure. Most models are available in a high-availability configuration, and phone services and numbers can be brought up at any network-connected location. Be sure that the calls important to your business always reach a voice.

@cudatel

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CudaTel Blog

at www.cudatel.com/cudablog

CudaTel 2.5 EA Release

2011/11/10

For those of you who are familiar with and currently own a CudaTel, we tend to keep in good contact with our customers and strive vigorously to also create a good relationship with them. Many of our existing customers have heard through the grape-vine (aka: our support department), that the release of our new 2.5 firmware is very close at hand. As part of the early release process, I have been reviewing a select list of customers and working with them to upgrade their CudaTel. During this process, I’ve collected data to make our firmware more complete and as bug-free as humanly possible. With the help of our newly revamped QA department who spends 23/hours a day vigorously testing (I only let them sleep 1 hour a day). We have gathered over 1400 bug fixes and have added many new features (with the honorable mention of High Availability added to the UI for those customers who have been begging us to implement). If you are among the few and proud who enjoy a good epistle, you can read the following release notes here that have been weeded through for sanity purposes. After all is said and done, our 2.5 firmware is by far the most stable, most lustrous release to date. We hope to keep you updated with more frequent incremental releases in the future. Our next major release will contain a complete overhaul of the UI. Stay tuned for the latest news and updates!

@barracuda

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