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Protecting Consumers

Consumer fraud, as defined by Arizona law, is any deception, false statement, false pretense, false promise or misrepresentation made by a seller or advertiser of merchandise. In addition, concealment, suppression or failure to disclose a material fact may be consumer fraud if it is done with the intent that others rely on such concealment, suppression or nondisclosure. Merchandise may include any objects, wares, goods, commodities, intangibles, real estate or services.

The Arizona Attorney General has the authority to bring actions alleging violations of the Consumer Fraud Act. Sometimes the enforcement authority is delegated to County Attorneys. A private citizen can also bring an action for a violation of the Consumer Fraud Act within one year from the date the claim arises.

If you believe you have been the victim of consumer fraud, you should first contact the company in writing and specifically request the relief that you feel is appropriate. You may also file a complaint with the Attorney General's Office.

    Topics

  • Tips for Holiday Shopping
  • Foreclosure Resource Center
  • Consumer Complaints
  • Operation Sunset
  • Top Ten Consumer Scams
  • Identity Theft
  • Helpful Hints
  • Consumer Guides
  • Internet Safety
  • Gasoline Prices
  • Arizona Tobacco Directory
  • Consumer Issues

    Resources

  • Better Business Bureau
  • Federal Trade Commission
  • Federal Recall Information
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