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DSL Connections

Configuration

Hardware Configuration: See this page for basic information on how to set up your hardware. If you require additional information, please refer to your modem/router documentation or manufacturer's website.

Note about PPPoE DSL: Windows XP and Macintosh OS X have built-in (native) PPPoE. Do not use PPPoE software such as WinPoET/MacPoET on these operating systems. In addition, the Westell 517 and 2100 modems have built-in PPPoE and PPPoE software is NOT required for these modems. Alternative PPPoE software includes RAS PPPoE for Windows.

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PPPoE DSL If your DSL equipment was shipped with a WinPoet or MacPoet CD or you use "native" PPPoE, select your operating system below. You use a username and password to connect.
Windows XP
Windows 2000
Windows ME
Windows 98
Windows NT 		Natted DSL If you do NOT use PPPoE/do not connect with a username and password, select your operating system below.
Windows XP
Windows 2000
Windows ME
Windows 98
Windows NT
If you have a modem with built-in PPPoE, eliminating the need to use PPPoE software or native PPPoE, select your modem below. Note that you can use native PPPoE or PPPoE software and configure the modem as a bridge.

Westell 517 - brouter (brouter = bridge router; functions as router and bridge) and bridge configurations, with and without Linksys Router
Westell 2100 - brouter (brouter = bridge router; functions as router and bridge) and bridge configurations, with and without Linksys Router
Efficient Speedstream 5200

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PPPoE DSL If your DSL equipment was shipped with a WinPoet or MacPoet CD or you use "native" PPPoE, select your operating system below.You use a username and password to connect.
Macintosh OS X
Macintosh OS 8-9 		Natted DSL If you do NOT use PPPoE/do not connect with a username and password, select your operating system below.
Macintosh OS X
Macintosh OS 8-9
If you have a modem with built-in PPPoE, eliminating the need to use PPPoE software or native PPPoE, select your modem below. Note that you can use native PPPoE or PPPoE software and configure the modem as a bridge.

Westell 517 - brouter (brouter = bridge router; functions as router and bridge) and bridge configurations, with and without Linksys
Westell 2100 - brouter (brouter = bridge router; functions as router and bridge) and bridge configurations, with and without Linksys Router
Efficient Speedstream 5200


Virtual Applications - Check our Virtual Applications page to reference screenshots used for configuration and troubleshooting.

DSL Documentation

spacer MS Word :: spacer HTML :: spacer Zipped file :: spacer PDF (requires Adobe Acrobat Reader) spacer

User Guides
spacer - AirPort Networks Macintosh (OS X) [1313 KB]
spacer - Linksys (Wired) [1559 KB]
spacer - Linksys (Wired) Fast Start [1035 KB]
spacer - Linksys (Wireless) [954 KB]
spacer - Westell Wirespeed Model 2200 [5440 KB] NEW
spacer - Westell Wirespeed Model 2100 [6943 KB]
spacer - Westell Wirespeed Model 2000 [345 KB]
spacer - Westell Wirespeed Model 517 [1812 KB]
spacer - Westell Wirespeed Model 516 [190 KB]
spacer - Webshare 36R566 Installation Guide [989 KB]
spacer - Webshare [1122 KB]
spacer - Speedstream 5200 PPPoE Quick Start Guide [914 KB]
spacer - Paradyne Hotwire 6310 MVL Modem [314 KB]
spacer - Netopia Router 910 [2145 KB]
spacer - Netopia Router 9100 [2109 KB]
spacer - WinPoET [167 KB]
spacer - NukePoET [95 KB]
spacer - Efficient Speedstream 5660 Command Ref Guide
spacer - Efficient Speedstream 5621/5660 Installation Guide [256 KB]
spacer - Efficient Speedstream 5660 Installation Guide [158 KB] 		Expedient DSL Setup Guides
spacer - DSL Setup Guide - Westell 2200 [7400KB] NEW
spacer - DSL Setup Guide - Westell 2100 [7506KB]
spacer - DSL Setup Guide - Westell 2100 [1285 KB]
spacer - DSL Setup Guide - Westell 517 [5707 KB]
spacer - DSL Setup Guide - WinPoET & MacPoET [12003 KB]
spacer - DSL Setup Guide - WinPoET & MacPoET [896 KB]
spacer - DSL - NukePoET [278 KB]
spacer - DSL Setup Guide - NPTCO Paradyne [5242 KB]
spacer - DSL Setup Guide - NPTCO Westell 2100 [5247 KB] NEW
spacer - DSL Setup Guide - NPTCO Westell 2100 [709 KB]
spacer - DSL Setup Guide - Cisco 677/678 Router
spacer - PPPoE Welcome Letter [5399 KB]


Tutorials and FAQs

spacer Tip: Try OS or Software Help! Check the CD that came with your DSL modem or router for help. Try Windows built-in help and troubleshooters! Click Start and select Help. In addition, most SOFTWARE includes built-in HELP that can provide valuable information - how to perform a task, where to find a feature and how to use it, how to set options and resolving problems. Look for "Help" on a program's menu. See The Troubleshooting Process - Basic Steps for some suggestions on how to attack a problem and discover a solution.

  • How do I powercycle my computer and modem/router?
  • How do I find my IP address or MAC address (Windows)?
  • How do I find my IP address or MAC address (Macintosh)?
  • How do I un/reinstall a network adapter?
  • Winsock, wsock32, winsock 2 information
  • What do the status LEDs indicate?
  • Are there sources of interference?
  • How do I check/change the MTU
  • How do I use the netsh command?
  • What are the Linksys advanced options?
  • Connecting to PCAnywhere through a router
  • How to determine PCAnwhere's IP host address

Troubleshooting

Resolving DSL Problems

  1. Authentication: If you are receiving username and password errors, such as Error 691 or Error 718, or have problems connecting, see DSL Authentication Errors.

  2. Sync: See DSL Link not Established for information on how to determine if the modem is in sync and some troubleshooting steps you can take if the modem is out of sync.

  3. Routing: If you have a connection to the Internet but cannot load web pages or access email or news (i.e., you cannot route), see DSL Connection is not Routing for some troubleshooting steps that may resolve the problem. Note that the Westell 2100 firewall settings may result in problems using AOL instant messenger and similar programs. See the top of the Westell 2100 configuration page for how to change the settings or disable the firewall.

Please review the items below for further information

  • My web browser or email client still tries to dial a connection
  • I am getting disconnected
  • Windows XP: Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
  • WinPoet Error 645: Internal Authentication Error
  • Windows 2000/XP: Error Message When You Try to Set an IP Address on a Network Adapter
  • SonicWall: Does not resolve DNS through a PPPoE connection
  • HP Pavillion Godzilla Keyboard locks when using WinPoET

Additional Support

See Vendor's online support for more information. Please note that many of these links are provided for your convenience and that their inclusion on Expedient's Help Site is not an indication that these products are supported. Paradyne | Westell | SpeedStream on Siemens Site | SpeedStream on Efficient Site | Netopia | Cisco | Belkin | D-Link | Netgear | SMC

For Linksys, check the the Linksys Knowledgebase and How to Network. Downloads, firmware, userguides and more are available at linksys.com/download/. Also check online support for the following Linksys products: BEFSR41 |