Word of Mouth is the Articulate blog, hosted by Director
of Customer Support Gabe Anderson.
Gabe is passionate about technology
that enables learning. He has more
than a decade of Web publishing and
software support experience.
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Recent Entries
Articulate Presenter & Office 2007 Thursday, November 16, 2006
Newsletter #3.5 Wednesday, November 15, 2006
Engage | Spotlight on Glossary Monday, November 13, 2006
Engage | Spotlight on Guided Image Friday, November 10, 2006
Engage | Spotlight on Pyramid Interaction Friday, November 10, 2006
Engage | Spotlight on FAQ Interaction Wednesday, November 8, 2006
Win $1,500 in the Articulate Guru Awards Contest Tuesday, November 7, 2006
Engage | Spotlight on Media Tour Monday, November 6, 2006
Engage | Spotlight on Timeline Interaction Wednesday, November 1, 2006
Masie's Engage Learning 2006 Promos Tuesday, October 31, 2006
List all archives >>
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Articulate Presenter & Office 2007
gabeThursday, November 16, 2006
| Comments (2)
Microsoft just released to manufacturing (RTM) Office 2007, which includes PowerPoint 2007 and is expected to be available to the general public at the end of January 2007.
How does this release impact Articulate Presenter?
The short answer is that the Articulate Presenter System Requirements have not changed. We still recommend that you use -- and will only support -- PowerPoint 2000, PowerPoint 2002 (PowerPoint XP), or PowerPoint 2003.
We expect to support PowerPoint 2007 no later than the end of Q1 2007, following the January 2007 general public release date of Office 2007.
We're a fast-paced software company and pride ourselves at being on the cutting edge of technology, and the release of Office 2007 doesn't change that. Our product development team has been hard at work for months already thoroughly testing the compatibility of Articulate Presenter with beta releases of Office 2007.
We will do our best to communicate with all of you -- here on the Word of Mouth Blog, in our Community Forums, and via email update notifications to all licensees -- when we do officially begin supporting Office 2007.
In the meantime, using Presenter with PowerPoint 2007 is not recommended, but you may be able to use it to some degree. We've heard reports of varying success. If you do decide to use Presenter in PowerPoint 2007, look for it under the new Add-Ins menu.
Stay tuned. And if you have any specific questions about this announcement, please leave a comment here or submit a support case.
Posted by gabe on November 16, 2006 at 10:47 AM ET
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Announcements
| Articulate
| PowerPoint
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Newsletter #3.5
gabeWednesday, November 15, 2006
| Comments (0)
The subject line of today's Articulate Newsletter #3.5 is Award-Winning Products, E-Learning Contests, and You! And for good reason. There's a lot going on lately -- last month was incredibly busy and exciting for us -- and you play a big role in all these happenings.
If you haven't yet received the email version of today's newsletter, worry not, for it is also available immediately online:
This issue covers all the latest Engage buzz, the news about how we're the 15th Fastest Growing Tech Company in North America, how to enter the Articulate Guru Awards Contest, voting for the Best Elearning of 2006, and lots more!
Please let me know if you have any questions about any of this, or suggestions for topics you'd like to see covered in future newsletters.
Newsletter archives:
Volume 3
Volume 2
Volume 1
Posted by gabe on November 15, 2006 at 10:30 AM ET
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Engage | Spotlight on Glossary
gabeMonday, November 13, 2006
| Comments (2)
This is Part 11 of an 11-part series on Engage Interaction Types - More Than Meets the Eye.
Need to sort a number of words or phrases alphabetically for easy access by your users? Sound like a glossary? The Engage Glossary interaction can be a good ol' fashioned glossary or it can be leveraged for much more.
Engage | Spotlight on Glossary
From the basic corporate glossary of terms to a more complex inventory of tools used by the manufacturing department, the Engage Glossary interaction allows for automatic sorting and alphabetizing of your terms. And don't forget to add some audio or imagery to your terms to make your glossary more interesting and memorable.
These are some ways you might leverage the Glossary interaction:
Alphabetized or categorized FAQs
A dictionary for your new product training
A guideline of your company's 300 unique acronyms
An employee directory by last name with individual position descriptions and photos
A guide of students enrolled in your course so they can get to know one another
An overview of the systems used by the finance department
Key contacts in a complex training organization
Definition of all the parts needed for assembling the new tractor
An 11-Part Series: Engage Interaction Types - More Than Meets the Eye
Engage Interaction Types - More Than Meets the Eye
Engage | Spotlight on Process Interaction
Engage | Spotlight on Labeled Graphic
Engage | Spotlight on Tabs Interaction
Engage | Spotlight on Circle Interaction
Engage | Spotlight on Timeline Interaction
Engage | Spotlight on Media Tour
Engage | Spotlight on FAQ
Engage | Spotlight on Pyramid Interaction
Engage | Spotlight on Guided Image
Engage | Spotlight on Glossary
Posted by gabe on November 13, 2006 at 8:20 AM ET
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Elearning
| Tips 'n Tricks (AE)
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Engage | Spotlight on Guided Image
gabeFriday, November 10, 2006
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This is Part 10 of an 11-part series on Engage Interaction Types - More Than Meets the Eye.
Do you have a diagram, a chart, or an image that needs a detailed explanation? Do you want to guide your users through the various parts of the image to explain key components? Enter the Engage Guided Image interaction.
Engage | Spotlight on Guided Image
From technician training on how to install a DVR to examining the key components of an aircraft's navigational system, the Guided Image interaction allows for the flexible use of a path-based approach to visual training with detailed narration.
Following are some ways you could use the Guided Image interaction:
Medical school training for examination of the tools in a surgery room
Flight deck skills review for the areas of an aircraft carrier's landing strip
A contractor's overview of the areas of a building to be remodeled
Reviewing the key elements of a car's cylinder for mechanic's training
How to start a snow blower
Safety training for how to handle sensitive chemicals in a lab
A photo of a filing system or cabinet and instructions for an assistant about process
Key components of your favorite blogging tool's authoring interface
An 11-Part Series: Engage Interaction Types - More Than Meets the Eye
Engage Interaction Types - More Than Meets the Eye
Engage | Spotlight on Process Interaction
Engage | Spotlight on Labeled Graphic
Engage | Spotlight on Tabs Interaction
Engage | Spotlight on Circle Interaction
Engage | Spotlight on Timeline Interaction
Engage | Spotlight on Media Tour
Engage | Spotlight on FAQ
Engage | Spotlight on Pyramid Interaction
Engage | Spotlight on Guided Image
Engage | Spotlight on Glossary
Posted by gabe on November 10, 2006 at 1:24 PM ET
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Elearning
| Tips 'n Tricks (AE)
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Engage | Spotlight on Pyramid Interaction
gabeFriday, November 10, 2006
| Comments (0)
This is Part 9 of an 11-part series on Engage Interaction Types - More Than Meets the Eye.
Have hierarchical content or knowledge that you'd like to share with your users? Think a click-and-explore pyramid-based model would be an effective method of knowledge transfer? The Engage Pyramid interaction is for you.
Engage | Spotlight on Pyramid Interaction
Whether it's exploring the different types of clients in your customer base or your organization's revenue sources, the pyramid interaction can be used in a number of ways.
Following are some ways you could use the Pyramid interaction:
An organizational structure by department
The different components of your service or product offerings
An overview of a total compensation or benefits package
The sources from which your organization's research is derived
A pyramid of your largest competitors in the market for sales training
An outline of your company's various market segments
The software tools used by trainers in your company
An overview of funding sources for your team's upcoming project
An 11-Part Series: Engage Interaction Types - More Than Meets the Eye
Engage Interaction Types - More Than Meets the Eye
Engage | Spotlight on Process Interaction
Engage | Spotlight on Labeled Graphic
Engage | Spotlight on Tabs Interaction
Engage | Spotlight on Circle Interaction
Engage | Spotlight on Timeline Interaction
Engage | Spotlight on Media Tour
Engage | Spotlight on FAQ
Engage | Spotlight on Pyramid Interaction
Engage | Spotlight on Guided Image
Engage | Spotlight on Glossary
Posted by gabe on November 10, 2006 at 8:41 AM ET
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Elearning
| Tips 'n Tricks (AE)
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Engage | Spotlight on FAQ Interaction
gabeWednesday, November 8, 2006
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This is Part 8 of an 11-part series on Engage Interaction Types - More Than Meets the Eye.
One of the features inherent in the Engage FAQ interaction that makes it stand out from the others as a favorite among customers is its search functionality. Despite how much content you include in your FAQ interaction, your users can always find exactly what they're looking for.
Engage | Spotlight on FAQ Interaction
The Engage FAQ interaction provides a framework for presenting your content to your users in a horizontal, top-to-bottom layout. From standard Frequently Asked Questions for your organization to promoting an upcoming event, you can get really creative with how you leverage this flexible interaction type.
Here are some other ideas for how you might use the FAQ interaction:
A directory/biography of training personnel or instructor resources with photos or videos
A digital book or product training manual broken up by chapter or lesson
An outline of what's to be expected on each day of the upcoming retreat or ILT course
Additional or supporting HR resources for new employees
A guide of library rooms and the technology in each
An overview of how to set up a blog -- tool options, hosting considerations, etc.
Highlight new product features
An 11-Part Series: Engage Interaction Types - More Than Meets the Eye
Engage Interaction Types - More Than Meets the Eye
Engage | Spotlight on Process Interaction
Engage | Spotlight on Labeled Graphic
Engage | Spotlight on Tabs Interaction
Engage | Spotlight on Circle Interaction
Engage | Spotlight on Timeline Interaction
Engage | Spotlight on Media Tour
Engage | Spotlight on FAQ
Engage | Spotlight on Pyramid Interaction
Engage | Spotlight on Guided Image
Engage | Spotlight on Glossary
Posted by gabe on November 8, 2006 at 8:06 PM ET
Filed under:
Elearning
| Tips 'n Tricks (AE)
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Win $1,500 in the Articulate Guru Awards Contest
gabeTuesday, November 7, 2006
| Comments (3)
We're giving away cash and prizes in recognition of the best developed e-learning courses! Think you have the Articulate skills to wow our experts? Enter the Articulate Guru Awards today and find out!
It's easy to participate!
Step 1: Create an e-learning course using any combination of Articulate authoring tools. Step 2: Submit your files to enter the contest.
That's it!
You'll have the opportunity to win:
Grand Prize: $1,500
2nd Prize: $500
3rd Prize: $250
All prize winners will also receive:
Two licenses of Articulate Rapid E-Learning Studio Pro donated to the school or charity of their choice.
Fame, prestige and recognition by being featured on our website.
Winners will be announced March 28, 2007. Enter as many items as you like before the submission deadline of March 15, 2007.
Judges will evaluate a range of criteria including:
Effectiveness of course content to transfer knowledge
Use of compelling media (graphics, audio, video, etc.)
Wide use of authoring tool features
Effective combination of Presenter, Quizmaker and Engage
Got great Articulate authoring skills, but don't have any non-confidential courses that you are able to share? Create a new course on a topic you're an expert on! Choose a subject that's fun to you such as gardening, technology, rock climbing... whatever!
Here's some ideas to get your juices flowing:
Sure-fire method to negotiate a salary increase
How the experts use Digg, del.icio.us, or Google
Tips on creating a compelling blog
How to stick to an exercise program
Cool things you didn't know you could do with your iPod
Next Steps:
It's easy to get started. Just review the official rules, create your e-learning course, and then submit your content.
Posted by gabe on November 7, 2006 at 11:22 AM ET
Filed under:
Announcements
| Articulate
| Elearning
| Guru Awards
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Engage | Spotlight on Media Tour
gabeMonday, November 6, 2006
| Comments (0)
This is Part 7 of an 11-part series on Engage Interaction Types - More Than Meets the Eye.
Images and video can often tell a story or teach a lesson more effectively than text alone can. When you have a collection of visual elements to present to your audience with minimal text, the Engage Media Tour interaction steps up.
Engage | Spotlight on Media Tour
Here are some ideas for how to use the Media Tour interaction:
A who's who in your company or department
A virtual tour of your company's new building or data center
An introduction to the new lab equipment that will be used by a chemist
An electronic business card
A portfolio presentation of your work
A series of how-to videos for new employee training
Key screenshots from critical software used by your team
A walkthrough of a new product and its available configurations
How else have you used the Media Tour?
An 11-Part Series: Engage Interaction Types - More Than Meets the Eye
Engage Interaction Types - More Than Meets the Eye
Engage | Spotlight on Process Interaction
Engage | Spotlight on Labeled Graphic
Engage | Spotlight on Tabs Interaction
Engage | Spotlight on Circle Interaction
Engage | Spotlight on Timeline Interaction
Engage | Spotlight on Media Tour
Engage | Spotlight on FAQ Interaction
Engage | Spotlight on Pyramid Interaction
Engage | Spotlight on Guided Image
Engage | Spotlight on Glossary
Posted by gabe on November 6, 2006 at 2:05 PM ET
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Elearning
| Tips 'n Tricks (AE)
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Engage | Spotlight on Timeline Interaction
gabeWednesday, November 1, 2006
| Comments (1)
This is Part 6 of an 11-part series on Engage Interaction Types - More Than Meets the Eye.
Back in April when I first got my hands on a pre-release version of Engage, the interaction that immediately jumped out at me was the Timeline interaction. I first used it to create a brief history of my home, which included photos of all the improvements I'd made to my house since I bought it. I was having fun and was instantly hooked.
Although a history of Gabe's house will probably never be featured in your corporate training program, I share this story to illustrate the flexibility of the Timeline interaction.
Engage | Spotlight on Timeline Interaction
Whether it's outlining your corporate history or the schedule for a project plan, the Timeline can be used for anything that needs to mark dates or events on a continuum.
Here are some unique ways to use the Timeline interaction:
Month-by-month tasks for a particular job
Employee benefits enrollment key dates
Revision history for a particular product
A forward-looking product road map
A history of when your employees were hired
Staffing or resource projections
Equipment or hardware life cycle
Phases of the new employee training process
How have you used the Timeline interaction?
An 11-Part Series: Engage Interaction Types - More Than Meets the Eye
Engage Interaction Types - More Than Meets the Eye
Engage | Spotlight on Process Interaction
Engage | Spotlight on Labeled Graphic
Engage | Spotlight on Tabs Interaction
Engage | Spotlight on Circle Interaction
Engage | Spotlight on Timeline Interaction
Engage | Spotlight on Media Tour
Engage | Spotlight on FAQ Interaction
Engage | Spotlight on Pyramid Interaction
Engage | Spotlight on Guided Image
Engage | Spotlight on Glossary
Posted by gabe on November 1, 2006 at 4:36 PM ET
Filed under:
Elearning
| Tips 'n Tricks (AE)
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