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NN/g Home > Publications > Intranet Usability Reports
                        

Intranet Usability Reports
by Nielsen Norman Group

User Research

  • Intranet Usability Guidelines
    111 design guidelines based on user testing of how employees used 14 different intranets

Portals

  • Intranet Portals - Report from the Trenches
    Advice on how to design enterprise portals based on case studies from 26 companies that have implemented portals for their intranet

Design Annual

  • 2006 Intranet Design Annual: The Year's 10 Best Intranets
    • Allianz Australia Insurance, Australia
    • ALTANA Pharma AG, Germany
    • Bank of Ireland Group, Ireland
    • Capital One, USA
    • IBM, USA
    • Merrill Lynch, USA
    • METRO Group, Germany
    • O2, UK
    • Staples, USA
    • Vodafone Group, UK
  • Previous Intranet Design Annuals: 2001, 2002, 2003, 2005

IA

  • Intranet Information Architecture
    Call for participation - send us your IA for a research study and receive info to benchmark yourself compared with other intranets

Public Sector Intranets

  • Best Government Intranets
    10 winners of the design competition to identify the most usable intranets in the public sector

Other Topics Related to Intranet Usability

> Email newsletters - 165 design guidelines for email newsletters. Companies often save a fortune by making employee newsletters electronic

> 230 tips and tricks for usability testing - run your own studies, to test how well your own employees use your intranet


Tutorial

> Two days of tutorials on intranet usability at the User Experience 2006 conference (Seattle, London): Intranet Usability 1 and Intranet Usability 2
                        

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