About Us

Ingresso provides ticketing technology that benefits the suppliers and distributors of tickets, such as venue & event box offices, theme parks & attractions, ticket agents, tour operators and event producers / promoters.

Our unique TicketSwitch software connects the ticket platform of the supplier to sales distribution outlets at a reduced cost, enabling the supplier to retain control of the inventory and customer base. The supplier is therefore able to reduce a significant proportion of their back office administration, whilst customers can purchase the tickets they want right up until just before the time of the event through whichever channel they normally access.

Ingresso also provides a tailored affiliate recruitment and management service, helping affiliates and distributors maximise their sales and reducing administration.

Products

Ingresso provides a range of technology solutions designed to assist suppliers in enhancing specific elements of their ticket distribution strategy. By connecting directly to a supplier’s ticketing platform and working seamlessly with it, our TicketSwitch system enables suppliers to widen the electronic distribution of their tickets without the need for costly and laborious allocation management. All sales are made directly from the inventory systems eliminating credit risk, reducing contracting and channel management costs and giving suppliers full control over their inventory.

If you are an affiliate or distributor your customers can access live inventory from a wide range of suppliers while you earn a margin share on all tickets sold. You will reduce contracting and administration costs allowing you to concentrate resources on driving sales. To help you keep track of your inventory, all our supplier, affiliate and distribution solutions come with access to a suite of real time sales reports.

TicketSwitch Supplier Solutions

Connect

An easy, low cost solution that enables electronic distribution of your tickets by connecting your existing and new affiliate partners directly to your inventory systems.

GDS

An extension of the Connect solution that enables you to benefit from Ingresso’s global and specialist electronic distribution network with full promotional and marketing support. We work with you to target market places suited to your products.

Host

A solution that allows you to benefit from a full featured hosted web ticket shop connected to your ticket inventory system.

Redeem

A white label solution that enables you to efficiently maximise opportunities with loyalty programs and discount promotion companies by automating the after sales processes associated with the redemption of their vouchers.

The solutions can be taken independently or in bundles find out more

TicketSwitch Affiliate Solutions

The Ticketswitch affiliate solution allows you to gain access to tickets without contracting with multiple suppliers with the option to connect via standard links, XML feeds or be able to partially or fully integrate into our XML-core. Your customers experience real-time access to the best available live inventory which can be bought right up to the last minute. Ingresso will pay you a commission on a gross profit share basis rather than a flat per ticket fee, rewarding you for ticket value rather than ticket quantity. As payment collection, ticket fulfilment and after sales are provided by the supplier, the affiliate solution enables you to improve profitability on your ticket sales.

Find out more

TicketSwitch Distributor Solutions

The TicketSwitch distributor solution allows you to market tickets on your sales channels by sourcing tickets via XML feeds from a wide range of ticket inventory suppliers. These tickets are then included in your basket with other non-ticket items. Your customers will experience real-time access to the best available live inventory while you will have direct connection to tickets via a single contract with Ingresso. TicketSwitch Distributor removes the hassle of managing contracts and fulfilment with multiple suppliers. Ingresso will pay you a commission on a gross profit share basis rather than a flat per ticket fee, rewarding you for ticket value rather than ticket quantity.

Find out more

Case Studies

Ingresso provide solution for voucher redemption promotions in entertainment sector

Sector:

Ticketing, UK

client:

Groupon

product:

TicketSwitch Redeem

View case study

TicketSwitch enables online ticketing for Edinburgh Festivals

Sector:

Ticketing, Edinburgh

client:

The Audience Business

product:

TicketSwitch Connect

View case study

Press Releases

Ingresso appoints new MD 01.11.11

Ingresso Group Ltd expands its experienced ticketing team with the appointment of Rich Major as new Managing Director

View press release

Ingresso launches TicketSwitch 07.02.11

TicketSwitch, the established global distribution system for events ticketing, will be relaunched under new ownership after Oakfield Capital Partners LLP provides funding to launch Ingresso Group Ltd.

View press release

The Team

Melanie Dearle

Head of Arts & Culture

Melanie works with box offices, marketing agencies, ticket agents and producers to connect their product to sales distribution outlets at a reduced cost, allowing the suppliers to better manage their inventory and customer base.

During a career in the entertainment industry spanning more than 20 years, with particular emphasis on ticketing, sales and marketing, Melanie held positions at Applause, First Call and Ticketmaster UK Ltd latterly leading the Arts & Cultural division at a worldwide ticketing company in 2009.

Call: 020 3137 7405

Dylan Baxendale

Online Business Development Manager

Dylan manages the growth of Ingresso's tailored affiliate recruitment and management service, helping affiliates and distributors maximise their sales and reducing administration. A Digital Marketing specialist Dylan brings 17 years of managerial experience in a broad range of industries to Ingresso. Prior to joining the company, Dylan was Head of Affiliates for BHD Media Ltd and Affiliates Manager for a worldwide ticketing company.

Call: 020 3137 7411

Robin Allen

Head of Travel & Attractions

Robin manages the relationships that Ingresso have with suppliers, affiliates and other partners in the Travel Trade and Attractions industries. He has more than 20 years’ management experience of the travel and leisure industry. Prior to joining Ingresso, Robin ran his own tour operating business and has held the position of Commercial Manager at Theme Park Holidays and General Manager of Theme Park Tickets Direct.

Call: 020 3137 7410

Rich Major

Managing Director

Rich leads the team and is responsible strategically for the direction of the business and for implementing a strong plan for growth alongside the board. Rich has 10 years experience in the theatre industry prior to five years spent successfully building ticketing, editorial and new innovation units as Content & Innovation Director at Lifestyle Management company Ten Group.

Call: 020 3137 7406

Niall McGinnity

Chief Operations Officer

Niall manages the Company’s ticketing operations and his team is responsible for the logistics aspects once TicketSwitch connectivity is in place. He has over eight years experience within the ticketing, travel and software industries having previously headed the Finance function of a worldwide ticketing distribution company.

Call: 020 3137 7401

Pete French

Chief Technical Officer

Pete is responsible for the continuing development of the TicketSwitch middleware, overseeing its expansion and increased connectivity to a wide variety of supply and distribution systems. Pete developed the TicketSwitch platform after working on the creation of a communications link between Sky's interactive TV platform and the FirstCall Tickets website.

Call: 020 3137 7407

Roy Merritt

Executive Chairman

A founding partner of Oakfield Capital Partners Limited, Roy has over 15 years of experience in private equity at leading firms including Apax Partners, Providence Equity Partners, DB Capital Venture Partners and Amadeus Capital Partners. Roy serves as non-Executive Director of Nomad Holdings Ltd., and non-executive Chairman of Coryton Advanced Fuels Ltd.

Call: 020 7084 7273

Michael Patton

Director

Michael has held a number of senior positions in the Private Equity and Investment Banking industries. Prior to being a founding partner of Oakfield Capital Partners, Michael was CEO of the J. Rothschild family office, co head of the growth private equity business at Deutsche Bank and a director at Providence Equity Partners. Michael also worked in M&A advisory at Morgan Stanley within the Engineering, Healthcare and Real Estate groups.

Call: 020 7084 7271

Contact Us

To find out more about our products, fill in the form below and we’ll get back to you.
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Key numbers:

Supplier Solutions:

Mel Dearle

020 3137 7405

Affiliate / Distributor Solutions:

Dylan Baxendale

020 3137 7411

System Integration:

Pete French

020 3137 7407

Operations:

Niall McGinnity

020 3137 7401

London office

Metro Building, 1 Butterwick, Hammersmith, London W6 8DL

Phone: 020 3137 7418

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Belfast office

Suite 75, Victoria Place, Wellwood Street, Belfast BT12 5FX

Phone: 020 3137 7419

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