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Update Your Contact Information Click this link to update your current telephone number and e-mail address with PWSA!
PWSA has enhanced our Enroll with our new online billing system. One-Time Bill Payment PWSA has partnered with Paymentus Corporation to offer our customers a one-time remote payment option! *Please note that a service fee will apply. Residential customers who want to make a one-time payment, click here
Commercial customers who want to make a one-time payment, click here
To make a one-time telephone payment, call 1-866-837-9084.
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Welcome to The Pittsburgh Water and Sewer Authority's (PWSA) web site.
PWSA provides water and wastewater services to approximately 250,000 consumers throughout the City of Pittsburgh and in surrounding areas. PWSA strives to achieve excellence in financial management, internal effectiveness and regulatory and environmental issues. PWSA's vision is to provide water and wastewater services that meet or exceed regulations and customer expectations at the lowest possible cost. We encourage your comments about how we can better serve you.
END OF EXISTING ULS LINE WARRANTY PROGRAM EFFECTIVE MARCH 18, 2011 On March 14, 2011, the Court of Common Pleas of Allegheny County ruled that the ULS Line Warranty Program, although apparently a good program for PWSA customers, is not a program that is permitted under the Municipal Authorities Act. Accordingly, the Existing ULS Line Warranty Program has ended effective as of March 18, 2011, at 12:00 p.m. Any warranty line repairs now in progress will be completed. Any claims appropriately submitted before March 18, 2011, at 12:00 p.m. will be addressed as required by the ULS Line Warranty Program Terms and Conditions. As of March 18, 2011, at 12:00 p.m., no new claims on the ULS Line Warranty Program are being accepted, and the $5 monthly charge to participating PWSA customers has ceased. For further information, please contact PWSA Customer Service via telephone at 412-255-2423 or via email to info@pgh2o.com. Contact a private provider should you wish to obtain warranty line coverage.
PWSA now offers one-time payments on-line and vi |
PWSA Seeks Interim Executive Management Services Scope of Service Agreement for Interim Management Services Interim Executive Management Services.
PWSA Radiological Survey PWSA began testing for radioactive substances March 3, 2011. Click here for the latest results.
Water and Sewer Emergencies (412) 255-2429 or (412) 255-2409
Customer Service: Penn Liberty Plaza I
Download Forms
PWSA Procedures Manual for Developers (pdf file)
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