Contacting LFRS

There are several ways of contacting Lancashire Fire and Rescue Service, depending on what you require from us.
General enquiries – addresses and telephone numbers to help you speak to the person best able to help you.
Calling 999 – information on when to call 999 – and when not to! – and what to expect from us when you call in an emergency
Hearing or speech difficulties – information about contacting us in an emergency if you have hearing or speech difficulties.
Complaints – how to make a complaint about LFRS and what we do to resolve the problem.
Freedom of Information – how to access information held by LFRS using the FOIA process.                                                        

Compliments - We aim to provide a very high standard of service, and we hope that you find us friendly, competent and helpful. We would like to know when you feel that you have received a good service, just as we do when you feel that the service you received was below standard. Please email you compliments to enquiries@lancsfirerescue.org.uk.