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Updating the CX5000 and RoundTable Firmware

Although there are already a few existing articles which cover the firmware update process for the Microsoft Roundtable or Polycom CX5000 Unified Conference Stations most do not clearly explain the differences in the products or the update processes. Additionally with the recent announcement of the new Polycom CX5000 HD model it seems fitting to revisit [...]

Exchange Integration with Polycom SIP Phones

In addition to native Lync Server registration some of the standard Polycom SIP phones also support native integration with Microsoft Exchange Server for access to Calendar data with meeting reminders and click-to-join support for Lync Online Meeting invitations. Currently of entire line of Polycom supported SIP phones which can register directly to Lync Server only [...]

Simple Certificate Requests in Lync

As much improved as the certificate request process has been in Lync 2010 Server from previous versions there are still various occasions where using the Lync wizard can prove to be more difficult then it needs to be.  And with the recent release of the new Lync Mobility service and mobile clients there will be [...]

Deploying the Lync 2010 Mobility Service

Now that the Lync 2010 Mobility Service has been out for a week there has been ample time, relatively speaking, to dissect the documentation, run through multiple installation attempts, and perform some initial discovery work on exactly what this new service is and how it appears to function.  Understanding these concepts can greatly increase the [...]

Lync Integration with Polycom SIP Phones

Polycom has recently announced native Lync support for a wide variety of standard SIP phone devices which all run on the same Polycom Unified Communications (UC) software release.  This means that the large ecosystem of SoundPoint IP, SoundStation IP, SpectraLink Wireless, and VVX Business Media Phones can all now natively register directly to Lync Server, [...]

Forcing Lync Web App

This article is nothing new to anyone intimately familiar with the TechNet documentation and the various Lync Server configuration settings but is more of an attempt to consolidate various notes and tips from different online sources as well as present a detailed look at each available configuration scenario for the Online Meeting join web page [...]

Third-Party Video Conferencing with Lync

This blog article has been a long time in the making and has been virtually written (and subsequently unwritten) multiple times in my head.  Over time it appears the concepts are starting to become more widely understood, but then the same misunderstandings pop up again.  Thus this article has been reborn yet again and will [...]

HD Video in Lync

The ability to both capture and view desktop and telepresence video content in Microsoft Lync 2010 is something that organizations are investing in, testing with, and leveraging more every day.  From simply improving the quality of desktop peer-to-peer video collaboration to allowing interoperability between Lync and existing dedicated high-definition conferencing and telepresence solutions the prominence [...]

Wireshark Capture Tips

Using tools like Network Monitor and Wireshark are common place when dealing with troubleshooting issues in Lync Server or when simply attempting to better understand some specific behavior. As Wireshark is more commonly deployed and often already installed on customer’s servers then it can be beneficial to understand a few basic quirks so that one [...]

Location Information on Lync Phone Edition

There are a number of articles out there already in the topic of configuring Location Information Services in Lync Server for everything from displaying location information on endpoints to deploying a full E911 solution for multiple wired and wireless endpoints. But in order for Lync Phone Edition (LPE) clients to correctly show the location information [...]